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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26311
  • Shipping
    26273
  • Quality
    26845

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,118
Neutral
153
Negative
93
View ratings trends

Instant Feedback

469,627 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,076)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user shaunm260
Illinois
1 review
0 helpful votes
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May 12th, 2022
Verified purchase
• Updated review

Simple order process and trusted brand parts. Clearly a company run by enthusiasts!

Reason I chose this business:

Trusted company - motorsports supporter

Reason I chose this product:

Lightest wheel I could find for a reasonable price.

Quality

Date of experience: May 12, 2022

Pretty easy
May 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Trusted company - motorsports supporter

Date of experience: May 5, 2022

Thumbnail of user terryf377
Nebraska
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Very easy to navigate your site. Ordered my tires and they were delivered in 2 days! Awesome!

Reason I chose this business:

I have been a customer for several years

Reason I chose this product:

Research & reading reviews.

Value
Shipping
Quality

Date of experience: September 3, 2021

Nice Site
August 28th, 2021
Verified site experience
• Previous review

Nice Site. Very Intuitive.

Reason I chose this business:

Customer for years.

Date of experience: August 28, 2021

Thumbnail of user michaels7498
Virginia
2 reviews
0 helpful votes
  • Send Message
November 26th, 2021
Verified purchase
• Updated review

Quality product and excellent service. Will continue to use tire rack for future needs.

Reason I chose this business:

Price & delivery

Reason I chose this product:

Match existing

Value
Shipping
Quality

Date of experience: November 26, 2021

So far so good
November 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price & delivery

Date of experience: November 19, 2021

Thumbnail of user douglast188
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Quick turn around time and helpful customer service

Reason I chose this business:

Wheel selection

Reason I chose this product:

Looks good on my vehicle

Value
Shipping
Quality

Date of experience: September 3, 2021

Quick and easy
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wheel selection

Date of experience: August 28, 2021

Thumbnail of user jeffm1393
Illinois
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

I received the product in a timely manner and as quoted.

Reason I chose this business:

Price and quality

Reason I chose this product:

I have used this product before

Value
Shipping
Quality

Date of experience: September 3, 2021

Great and quick
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and quality

Date of experience: August 28, 2021

Thumbnail of user johno1913
California
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Easy to use website, shipped right away. Fair price.

Reason I chose this business:

Didn't have locally

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user albertr209
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

I have got tires from tire rack many time and always good.

Reason I chose this business:

The tires I wanted are in stock.

Reason I chose this product:

The car had 2 tires of the same thing.

Value
Shipping
Quality

Date of experience: September 3, 2021

I have got tires from tire rack many time and always...
August 27th, 2021
Verified site experience
• Previous review

I have got tires from tire rack many time and always good.

Reason I chose this business:

The tires I wanted are in stock.

Date of experience: August 27, 2021

Thumbnail of user farazh3
Virginia
1 review
0 helpful votes
  • Send Message
November 24th, 2021
Verified purchase

Great and fast experience compared to other competitors.

Reason I chose this business:

Best prices

Value
Shipping
Quality

Date of experience: November 24, 2021

Thumbnail of user harryp325
North Carolina
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Good deal, fast shipping, everything up to expectations

Reason I chose this business:

Used them before

Quality

Date of experience: May 11, 2022

Thumbnail of user glennb494
Georgia
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Lets wait and see if the tire gets here on time ( fail)

Reason I chose this business:

No one had this tire in the SE

Service
Quality

Date of experience: May 11, 2022

Thumbnail of user lothars5
Illinois
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

Overall excellent. Tires being installed today by Firestone.

Value
Shipping
Quality

Date of experience: November 24, 2021

Thumbnail of user deborahb1365
New York
1 review
0 helpful votes
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November 17th, 2022
Verified purchase
• Updated review

Love Tire Rack! Always great service and choice of products.

Reason I chose this business:

Have been doing business with Tire Rack for over 25 years. Great service and selection.

Value
Shipping
Quality

Date of experience: November 17, 2022

Purchased tires from Tire Rack before and love the...
May 5th, 2021
Verified site experience
• Previous review

Purchased tires from Tire Rack before and love the choices and service.

Reason I chose this business:

Previous purchases. Great service.

Date of experience: May 5, 2021

Thumbnail of user johnl5077
New Jersey
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

Thank you for making my shopping experience wonderful

Reason I chose this business:

I have ordered before

Quality

Date of experience: May 10, 2022

Thumbnail of user lawrencem568
West Virginia
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Good! Order form a little confusing but finally got it right.

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user haol16
Maryland
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase
• Updated review

Easy to be selected and full info available for customers

Reason I chose this business:

Returning customer

Quality

Date of experience: May 11, 2022

Amazing Vendor I met
March 30th, 2022
Verified purchase
• Previous review

Online chatting is amazing help. I have no idea which tire I should choose but TireRack suggested me and gave me a full reasons to leave me to consider. Wonderful service

Reason I chose this business:

Tesla recomended

Value
Shipping
Quality

Date of experience: March 30, 2022

Thumbnail of user petea297
Minnesota
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Ordered at 1:30 P.M. on front porch before noon the next day. Unbelievable!

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user johnr3887
New Jersey
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase
• Updated review

Best price on one of the few places that had these particular wheels

Reason I chose this business:

Only place that had these rims

Reason I chose this product:

Right offset, great looking rims

Value
Shipping
Quality

Date of experience: September 2, 2021

Great website experience
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Only place that had these rims

Date of experience: August 27, 2021

Thumbnail of user gregv138
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase
• Updated review

Always easy! Love getting my tires from Tire Rack!

Reason I chose this business:

Returning customer!

Value
Shipping
Quality

Date of experience: November 17, 2022

Very easy to order
March 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Very convenient

Date of experience: March 3, 2022

Thumbnail of user jamesc4264
New York
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase
• Updated review

I have ordered a replacement tire very easy and fast

Service
Quality

Date of experience: May 11, 2022

Shamus
November 22nd, 2021
Verified purchase
• Previous review

Great service, the videos were very helpful, delivery was made to my garage nice and easy

Reason I chose this business:

Product knowledge

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user elisamuelv
Rhode Island
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Awesome! Super easy and with different payment options.

Reason I chose this business:

Easy process.

Quality

Date of experience: May 11, 2022

Thumbnail of user lyndonh32
California
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Very easy ordering process and tires were on my doorstep the next day

Reason I chose this business:

Selection to match my OEM tires, price, delivery options

Quality

Date of experience: May 11, 2022

Thumbnail of user jeanettea107
Oregon
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Easy simple. The tires where shipped same day and arrived within 24 hours.

Quality

Date of experience: May 11, 2022

Thumbnail of user rickr659
Georgia
2 reviews
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

Very good service and they a pleasure to work with

Reason I chose this business:

Always use them

Reason I chose this product:

Good tires and good pricing

Service
Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user kene153
New Jersey
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Extremely fast shipping & excellent selection of brands to choose from.

Reason I chose this business:

Great selection brands of tires & price

Quality

Date of experience: May 11, 2022

Thumbnail of user luisb270
California
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

Always have a good experience when *******@tirerack

Reason I chose this business:

I've been buying tires/*******@tirerack for as long as I remember

Reason I chose this product:

Style of the wheels

Value
Shipping
Quality

Date of experience: September 2, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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