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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,063
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,535 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,020)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user richardb3247
Washington
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

Great prices! Appreciated the fact I could shop online, saved me time and money.

Reason I chose this business:

Used Tire Rack before

Value
Shipping
Quality

Date of experience: September 7, 2021

Great prices!
September 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used Tire Rack before

Date of experience: September 1, 2021

Thumbnail of user sergeys92
California
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase
• Updated review

You guys are kings of fast delivery and accurate orders.

Reason I chose this business:

Fast shipping, deliver your end of the bargain

Value
Shipping
Quality

Date of experience: August 23, 2022

Why dont you have cross drilled rotors for e36 m3
October 22nd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Fast shipping

Date of experience: October 22, 2019

Thumbnail of user ralphm333
New Jersey
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Easy ordering great timely delivery and most of all a awesome price as usual!

Date of experience: January 30, 2021

Thumbnail of user ryans966
California
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Received my wheels very quickly and all I had to do was bolt them on the car.

Date of experience: January 30, 2021

Thumbnail of user timothyw426
Georgia
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Tires are on and the whole process was great. Price is unbeatable.

Date of experience: January 30, 2021

Thumbnail of user erick778
Kansas
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Title pretty much sums it up but everything else was great

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user danielc1420
California
1 review
0 helpful votes
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August 19th, 2022
Verified purchase
• Updated review

Fast and easy find out tires. Need something like what I got

Reason I chose this business:

Had good experiences and good tires

Value
Shipping
Quality

Date of experience: August 19, 2022

Fast and easy
February 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

First one I saw

Date of experience: February 1, 2020

Thumbnail of user jesset258
Louisiana
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

Very good experience. Easy browsing and search. Fairly priced

Reason I chose this business:

I’m in Louisiana and you are close. I liked the prices.

Service
Value
Shipping
Quality

Date of experience: August 21, 2022

Thumbnail of user slaterl
Texas
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

Just got the pads in, and I'll have to do an update this weekend after I install them.

Date of experience: January 28, 2021

Thumbnail of user helenam92
Georgia
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

Excellent customer service and pleasure working with you.

Reason I chose this business:

Great prices on tires

Value
Shipping
Quality

Date of experience: March 1, 2022

Thumbnail of user de113
New Hampshire
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Very easy to place an order. Lots of good feedback after ordering.

Reason I chose this business:

Could not get tires in time for trip at my dealer. They recommended Tire Rack

Reason I chose this product:

Tire Rack review and rating

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user timm1317
Washington
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Positive experience finding the tires I needed with a reasonable delivery time.

Reason I chose this business:

No local shops stock the tire I need to match the ones installed on my vehicle.

Reason I chose this product:

Trusted name. High performing quality product.

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user anag284
Missouri
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

This entire process was amazing! I love my new rims!

Date of experience: January 29, 2021

Thumbnail of user christopherc1463
Oklahoma
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Tire rack is good place to buy tires and accessories

Date of experience: January 28, 2021

Thumbnail of user williamt687
Wisconsin
1 review
0 helpful votes
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February 26th, 2022
Verified purchase
• Updated review

Great job with delivery, only order tires from tire rack

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: February 26, 2022

Awesome experience and easy website
February 16th, 2020
Verified site experience
• Previous review

Date of experience: February 16, 2020

Thumbnail of user michellem2986
Delaware
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Everything was great. Price and delivery unmatched

Reason I chose this product:

Price and reviews

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user kristend148
Illinois
1 review
0 helpful votes
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March 1st, 2021
Verified purchase

Ordered my tires on a Thursday and rec'd them Saturday!

Date of experience: January 28, 2021

Thumbnail of user jamesm5407
Pennsylvania
2 reviews
0 helpful votes
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September 7th, 2021
Verified purchase

Good pricing, delivery, and install by Tire Choice. Will deal with you again.

They gave me a good explanation of the whole process.

Reason I chose this product:

Dependable and durable and good for all weather with snow rating.

Service
Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user lelab19
South Carolina
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Very good. Service quickly and on time, with in 3 days delivery. Thank you

Date of experience: January 29, 2021

Thumbnail of user ricardoj62
New York
1 review
0 helpful votes
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February 28th, 2022
Verified purchase

Best place to buy tires no doubt fast shipping is a great plus too

Service
Value
Shipping
Quality

Date of experience: February 28, 2022

Thumbnail of user suzanned263
California
1 review
0 helpful votes
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March 1st, 2021
Verified purchase

Been a customer for many years and they are consistently reliable, in time, helpful

Date of experience: January 28, 2021

Thumbnail of user timothyp786
Pennsylvania
2 reviews
0 helpful votes
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August 19th, 2022
Verified purchase

Have ordered from tire rack before, always a smooth transaction

Reason I chose this business:

Great package

Service
Value
Shipping
Quality

Date of experience: August 19, 2022

Thumbnail of user jamest2705
Virginia
1 review
0 helpful votes
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August 21st, 2022
Verified purchase

The only place to buy tires in my opinion. Fast service, great prices.

Reason I chose this business:

Great value and service as always

Value
Shipping
Quality

Date of experience: August 21, 2022

Thumbnail of user jamesg2876
Massachusetts
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

Just ok, picked up at Windsor location and took a long time to be loaded.

Reason I chose this business:

Speed that I could get tires

Reason I chose this product:

I needed them

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user paulf1223
West Virginia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase
• Updated review

Shopping by make/model/year, easy filtering options, and balancing: what else can you ask for?

Reason I chose this business:

Prior purchase experience. Recommended.

Value
Shipping
Quality

Date of experience: October 1, 2022

Only small gripe was non-visibility of the number of...
December 4th, 2021
Verified site experience
• Previous review

Only small gripe was non-visibility of the number of ply in the offered selection - I was specifically looking for 10-ply because of the local road conditions and coarse gravel size.

Reason I chose this business:

Recommended by a local.

Date of experience: December 4, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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