• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,063
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,535 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,020)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user brianp1810
Georgia
1 review
0 helpful votes
  • Send Message
August 23rd, 2022
Verified purchase

Experience has been great. Tires arrived as promised.

Reason I chose this business:

Previous orders

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user christopherb901
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

Great tire purchase. Super fast shipping right to the house.

Reason I chose this product:

Price, specs

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user andyw238
Florida
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

Liked all the options and how i could change them as needed

Date of experience: January 28, 2021

Thumbnail of user lynng508
Texas
1 review
0 helpful votes
  • Send Message
August 21st, 2022
Verified purchase

Purchased tires from you before and very satisfied..

Value
Shipping
Quality

Date of experience: August 21, 2022

Thumbnail of user joeyf53
North Carolina
1 review
0 helpful votes
  • Send Message
January 29th, 2021
Verified purchase

Smooth transaction and very fast delivery, easiest way to buy tires.

Date of experience: January 29, 2021

Thumbnail of user josem938
California
1 review
0 helpful votes
  • Send Message
January 29th, 2021
Verified purchase

Awesome on time. Definitely will tell my friends and family

Date of experience: January 29, 2021

Thumbnail of user carlosc933
Washington
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Great inventory and excellent customer service. Fast delivery.

Reason I chose this business:

Better prices and great inventory

Value
Shipping
Quality

Date of experience: December 14, 2022

Thumbnail of user stevev479
Texas
1 review
0 helpful votes
  • Send Message
January 29th, 2021
Verified purchase

Ordering was easy, they made sure it fit my vehicle and shipped quickly!

Date of experience: January 29, 2021

Thumbnail of user ronaldl795
California
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase
• Updated review

You guys are my go to tire shop. Great selection and easy

Reason I chose this business:

Need tires again...

Value
Shipping
Quality

Date of experience: September 7, 2021

You guys are my go to tire shop
August 30th, 2021
Verified site experience
• Previous review

You guys are my go to tire shop. Great selection and easy

Reason I chose this business:

Need tires again...

Date of experience: August 30, 2021

Thumbnail of user elmerh32
Georgia
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

I'm a regular customer of Tire Rack. I enjoy shopping for tires here. Good prices also.

Reason I chose this business:

I need to replace a worn set of tires.

Value
Shipping
Quality

Date of experience: September 6, 2021

I'm a regular customer of Tire Rack
November 15th, 2019
Verified site experience
• Previous review

I'm a regular customer of Tire Rack. I enjoy shopping for tires here. Good prices also.

Reason I chose this business:

I need to replace a worn set of tires.

Date of experience: November 15, 2019

Thumbnail of user kerryf96
Michigan
1 review
0 helpful votes
  • Send Message
January 29th, 2021
Verified purchase

Great price. Smooth transaction. Will buy from Tire Rack again when I need tires.

Date of experience: January 29, 2021

Thumbnail of user randyb597
New York
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

Great. Experience shopping and researching all the different brands

Reason I chose this business:

It's the place to go would tell everyone I know

Service
Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user jenniferv1239
Nevada
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase
• Updated review

Very good quality of tires this time and also my previous order.

Reason I chose this business:

Previously bought from here and was very satisfied.

Value
Shipping
Quality

Date of experience: December 14, 2022

Very easy and less expensive
November 3rd, 2022
Verified site experience
• Previous review

Date of experience: November 3, 2022

Thumbnail of user joeld212
California
1 review
0 helpful votes
  • Send Message
February 28th, 2022
Verified purchase
• Updated review

Great! I would recommend tirerack to all my friends

Value
Shipping
Quality

Date of experience: February 28, 2022

Great shopping experience
June 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been a customer for many years

Date of experience: June 7, 2021

Thumbnail of user javiert59
Texas
2 reviews
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

Easy navigation through the website, fast transaction

Bruno was the sales person and wanted to make sure I was receiving the correct order

Reason I chose this business:

Great sale on the tires I was shopping for

Reason I chose this product:

It was exactly the product I was looking for

Service
Value
Shipping
Quality

Date of experience: September 6, 2021

Easy navigation through the website, fast transaction
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great sale on the tires I was shopping for

Date of experience: August 31, 2021

Thumbnail of user robertm3941
New York
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

Tires arrived quickly and the installer was great.

Date of experience: January 28, 2021

Thumbnail of user carlp220
South Carolina
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

All went according to plan, tires arrived in a timely manner.

Date of experience: January 28, 2021

Thumbnail of user donnas2283
Ohio
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

Now I
Am fighting with continental again over rebates

Reason I chose this business:

Past Purchases

Value
Shipping
Quality

Date of experience: September 6, 2021

So far so good
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past Purchases

Date of experience: August 31, 2021

Thumbnail of user alexd809
California
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

Fast shipping hassle free experience super easy use of site

Reason I chose this business:

Fast shipping

Reason I chose this product:

Good treadlife

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user jenniferd1880
Mississippi
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

Great service in a desperate time. Thank you for your services!

Reason I chose this business:

Online service and they shipped to my location.

Reason I chose this product:

Good product.

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user derekt99
Maryland
1 review
0 helpful votes
  • Send Message
March 1st, 2021
Verified purchase

Super easy to go and pick up for a huge cost savings!

Date of experience: January 28, 2021

Thumbnail of user fredericg27
Massachusetts
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

Overall a good experience. Easy to shop and delivery is pretty quick.

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user sdw2
New York
1 review
0 helpful votes
  • Send Message
January 26th, 2021
Verified purchase

Wonderful helpful people, easy to use site! Anything you need is a few clicks away

Date of experience: January 26, 2021

Thumbnail of user sg467
New Jersey
1 review
0 helpful votes
  • Send Message
February 27th, 2021
Verified purchase

Quick as always! These guys get it to you and don't wait

Date of experience: January 26, 2021

Thumbnail of user robertr2985
Florida
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

Order-received and mounted within 4 days. Great response to questions

no warranty card

Reason I chose this business:

Have used in past was happy

Reason I chose this product:

Suited my car and driving

Service
Value
Shipping
Quality

Date of experience: September 7, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?