• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
148
Negative
93
View ratings trends

Instant Feedback

469,447 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,958)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user karenb4216
Colorado
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Easy to look up the tires I wanted and navigate everything!

Reason I chose this business:

Referral from a client of yours, Steve Walter.

Value
Shipping
Quality

Date of experience: December 13, 2022

Thumbnail of user jacobk202
Tennessee
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

Arrived a day early and the warranty process to replace my damage tire was very smooth so far

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user michaelg3652
Virginia
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

Easy ordering and was able to get good advice on tires.

Reason I chose this business:

Competitive prices with better options for installing.

Reason I chose this product:

Was looking for tires with very good wet traction and able to hold their own in all four seasons.

Value
Shipping
Quality

Date of experience: September 5, 2021

Easy ordering and was able to get good advice on tires
August 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Competitive prices with better options for installing.

Date of experience: August 30, 2021

Thumbnail of user larryh1076
California
1 review
0 helpful votes
  • Send Message
February 28th, 2022
Verified purchase

Easy ordering for product I need good price and fast delivery

Reason I chose this business:

Price and product availability

Value
Shipping
Quality

Date of experience: February 28, 2022

Thumbnail of user linar34
Georgia
1 review
0 helpful votes
  • Send Message
January 25th, 2021
Verified purchase

Everything was perfect! I will always buy the tires here

Date of experience: January 25, 2021

Thumbnail of user richardr2274
New York
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

Always been a fan of Tire Rack, but have not ordered before.

Reason I chose this business:

Highly recommended and followed advertisements in Motor Trend magazine.

Reason I chose this product:

Totally fit my requirements

Value
Shipping
Quality

Date of experience: September 6, 2021

Always been a fan of Tire Rack, but have not ordered...
August 31st, 2021
Verified site experience
• Previous review

Always been a fan of Tire Rack, but have not ordered before.

Reason I chose this business:

Highly recommended and followed advertisements in Motor Trend magazine.

Date of experience: August 31, 2021

Thumbnail of user amyy18
Ohio
2 reviews
0 helpful votes
  • Send Message
August 31st, 2022
Verified purchase

It was a super easy to use website. Very user friendly

Reason I chose this business:

Was looking for good prices

Value
Shipping
Quality

Date of experience: August 31, 2022

Thumbnail of user mohammadf42
Florida
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

Extremely fast delivery and great prices, best place to tires hands down

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user darnellg20
California
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

A++++++++ easy, user friendly. Shipping took 1 day.

Reason I chose this business:

Friend referral

Value
Shipping
Quality

Date of experience: September 6, 2021

A++++++++ easy
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Friend referral

Date of experience: August 31, 2021

Thumbnail of user anthonyr805
New Jersey
1 review
0 helpful votes
  • Send Message
January 27th, 2021
Verified purchase

Good pricing and crazy fast delivery. Received my tires sooner than expected.

Date of experience: January 27, 2021

Thumbnail of user jonathant556
California
1 review
0 helpful votes
  • Send Message
August 30th, 2022
Verified purchase

Great customer service and easy website navigation.

Reason I chose this business:

I've purchased tires from your company in the past and had nothing but outstanding experience.

Value
Shipping
Quality

Date of experience: August 30, 2022

Thumbnail of user miguelr234
Florida
1 review
0 helpful votes
  • Send Message
February 27th, 2021
Verified purchase

Fast delivery and good service, tanks for the products

Date of experience: January 26, 2021

Thumbnail of user helenc1207
California
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Search engine was user friendly and quick delivery

Reason I chose this business:

Need tire deal

Value
Shipping
Quality

Date of experience: December 13, 2022

Thumbnail of user danielk1647
Ohio
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Always the easiest tire / wheel place to do business

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: December 13, 2022

Thumbnail of user johnm5512
New York
1 review
0 helpful votes
  • Send Message
November 10th, 2022
Verified purchase
• Updated review

Returning customer, always Satisfied. Price and quality has never been surpassed.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: November 10, 2022

Return Customer
August 10th, 2020
Verified site experience
• Previous review

Return Customer. Never a problem.

Date of experience: August 10, 2020

Thumbnail of user dougt179
Virginia
1 review
0 helpful votes
  • Send Message
February 25th, 2022
Verified purchase

Received product well ahead of ship date promised. Excellent experience. Would recommend to others.

Reason I chose this business:

Availability, free shipping, price

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user ronw556
West Virginia
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase

The content below sums it up. -----------------------------------------------------------

Reason I chose this business:

This was my 4th sets of tires from tire rack and they have always been shipped very quickly.
Your web site makes ordering very simple and straight forward. This last set was here the second
Day. Wow that was fast.
Thanks for the great service.

Reason I chose this product:

I choose what I like.

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user juand221
Utah
1 review
0 helpful votes
  • Send Message
September 6th, 2021
Verified purchase
• Updated review

Tyson was very helpful with all my questions. Helped me get a great product at the best cost

Reason I chose this business:

Pricing and quality

Reason I chose this product:

Best product for price

Value
Shipping
Quality

Date of experience: September 6, 2021

Tyson was very helpful with all my questions
August 31st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Pricing and quality

Date of experience: August 31, 2021

Thumbnail of user pamelac1144
Massachusetts
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

Was very slow response to get order done…. Not sure why

Reason I chose this business:

Good place…. Always fast and efficient

Value
Shipping
Quality

Date of experience: September 5, 2021

Was very slow response to get order done…..
August 30th, 2021
Verified site experience
• Previous review

Was very slow response to get order done…. Not sure why

Reason I chose this business:

Good place…. Always fast and efficient

Date of experience: August 30, 2021

Thumbnail of user joeh1022
Florida
1 review
0 helpful votes
  • Send Message
February 26th, 2022
Verified purchase
• Updated review

Seemed very simple! I'm going to try Tire rack installation for the first time.

Reason I chose this business:

I always use tirecrack.

Value
Shipping
Quality

Date of experience: February 26, 2022

Great!
November 17th, 2020
Verified site experience
• Previous review

Date of experience: November 17, 2020

Thumbnail of user jefferyh53
Texas
1 review
0 helpful votes
  • Send Message
November 8th, 2022
Verified purchase
• Updated review

Ordering process was excellent. Delivered locally and put on with no problem.

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: November 8, 2022

All good!
March 6th, 2020
Verified site experience
• Previous review

Date of experience: March 6, 2020

Thumbnail of user geraldt82
Washington
2 reviews
0 helpful votes
  • Send Message
November 10th, 2022
Verified purchase
• Updated review

Very intuitive site. Thank you.
Ordering process was straightforward.

Reason I chose this business:

Repeat user.

Value
Shipping
Quality

Date of experience: November 10, 2022

Another repeat satisfied customer
November 3rd, 2022
Verified purchase
• Previous review

Porter was extremely helpful!'nnnnnnnnnnn

Reason I chose this business:

Because of service, price and products available. But mostly service!

Value
Shipping
Quality

Date of experience: November 3, 2022

Another satisfying experience
February 7th, 2022
Verified purchase
• Previous review

Site is very easy to use. Site is very easy to use.

Value
Shipping
Quality

Date of experience: February 7, 2022

My chat this morning answered my questions and ordering...
October 29th, 2019
Verified site experience
• Previous review

My chat this morning answered my questions and ordering process has been straight forward.

Reason I chose this business:

I’m hooked!

Date of experience: October 29, 2019

Thumbnail of user laurah1360
Florida
1 review
0 helpful votes
  • Send Message
January 27th, 2021
Verified purchase

Tires arrived quickly and were just what I wanted.

Date of experience: January 27, 2021

Thumbnail of user elses4
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase

Good service and prompt delivery of products to requested destination

Reason I chose this business:

Bought tires before from Tire Rack

Reason I chose this product:

Bought same brand previously

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user jenniferb3992
Kentucky
1 review
0 helpful votes
  • Send Message
August 19th, 2022
Verified purchase

User friendly, decent price, overall a positive experience

Value
Shipping
Quality

Date of experience: August 19, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?