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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,957)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user mendeld2
New Jersey
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Great website availability. Overall very easy to use

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user craigw542
Illinois
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Easy to purchase, and have installed at my home. However delivery was late, outside the window.

Reason I chose this business:

Had tires I wanted

Reason I chose this product:

High rating

Value
Shipping
Quality

Date of experience: September 5, 2021

Great service
August 30th, 2021
Verified site experience
• Previous review

Date of experience: August 30, 2021

Thumbnail of user jb1864
Florida
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Great, greatest great greatest great. Great. Great. Great, great

Date of experience: January 25, 2021

Thumbnail of user matthewk964
New Mexico
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Quick and easy plus free delivery made the process convenient.

Reason I chose this business:

Good service

Value
Shipping
Quality

Date of experience: February 27, 2022

Thumbnail of user joshuar863
Massachusetts
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

I have been a Tire Rack customer for decades. Need 5 more characters.

Reason I chose this business:

Needed tires.

Value
Shipping
Quality

Date of experience: November 8, 2022

Thumbnail of user charlesb1199
New York
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Like Discount Tire, though it could use more "specials or closeout prices"

Reason I chose this business:

Great work!

Reason I chose this product:

Past experiences with this product has been good!

Value
Shipping
Quality

Date of experience: September 5, 2021

Like Discount Tire, your company could use more "specials...
June 16th, 2020
Verified site experience
• Previous review

Like Discount Tire, your company could use more "specials or closeout prices"

Reason I chose this business:

Great work!

Date of experience: June 16, 2020

Thumbnail of user paulf844
New York
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Excellent, easy, quick delivery! No hassle. Will do it again in the future

Date of experience: January 26, 2021

Thumbnail of user michaelg4473
New York
1 review
0 helpful votes
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August 17th, 2022
Verified purchase
• Updated review

Thank you! Pleasant. Timely, professional. Reliable

Value
Shipping
Quality

Date of experience: August 17, 2022

Very smooth and easy to navigate
April 6th, 2022
Verified site experience
• Previous review

Date of experience: April 6, 2022

Thumbnail of user gordonf75
Texas
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Damn good service. Delivered one time and well protected.

Date of experience: January 27, 2021

Thumbnail of user michaels3592
Pennsylvania
2 reviews
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Very easy ordering. Great research and comparison data!

Reason I chose this business:

Selection and reviews

Reason I chose this product:

Research comparions

Value
Shipping
Quality

Date of experience: September 5, 2021

Very easy ordering process
January 17th, 2020
Verified site experience
• Previous review

Very easy ordering process. Excellent tire research!

Reason I chose this business:

Selection and reviews

Date of experience: January 17, 2020

Thumbnail of user andrewr1452
Massachusetts
2 reviews
0 helpful votes
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February 25th, 2022
Verified purchase

Always a great experience ordering from Tire Rack. Super fast shipping.

Reason I chose this business:

Trusted company.

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user leroym96
Maryland
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Received tires when I was suppose to and am very happy with them.

Date of experience: January 27, 2021

Thumbnail of user angelb283
California
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Great service and follow up. The tires are perfect for rainy slippery roads.

Date of experience: January 24, 2021

Thumbnail of user randyv87
Ohio
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

It was ok. Fairly easy to use. The install is convenient.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: September 6, 2021

It was ok
August 30th, 2021
Verified site experience
• Previous review

It was ok. Fairl easy to use

Reason I chose this business:

Convenience

Date of experience: August 30, 2021

Thumbnail of user davidw3415
New York
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Tire rack is my go to shop for tires. They usually arrive within 2 days.

Date of experience: January 27, 2021

Thumbnail of user carlosh257
California
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Been getting my tires here for the last 10 year and will not go anywhere else

Reason I chose this business:

Selection, detailed information on each tire which helps me make a better decision

Reason I chose this product:

Tire wear, wet and dry grip and snow rating

Value
Shipping
Quality

Date of experience: September 4, 2021

Been getting my tires here for the last 10 year and...
August 29th, 2021
Verified site experience
• Previous review

Been getting my tires here for the last 10 year and will not go anywhere else

Date of experience: August 29, 2021

Thumbnail of user davidf2292
Illinois
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Arrived very quick and was exactly what I ordered.

Date of experience: January 24, 2021

Thumbnail of user willd226
Texas
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

I like dealing with Tire Rack. They great products, good prices, and excellent service.

Value
Shipping
Quality

Date of experience: November 9, 2022

Thumbnail of user nicks948
West Virginia
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Fast delivery. Excellent customer service! Great job.

Date of experience: January 26, 2021

Thumbnail of user rayg223
Florida
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Ordered tires they arrived very fast next day great experience.

Date of experience: January 26, 2021

Thumbnail of user waynee102
Michigan
2 reviews
0 helpful votes
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September 5th, 2021
Verified purchase

Awesome price and shipping, got my tire in 2 days. Wow.

Reason I chose this business:

Word of mouth

Reason I chose this product:

Needed a tire the same that was on my mustang gt

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user jeffp710
California
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Good price and very fast shipping. Would recommend tirerack

Date of experience: January 24, 2021

Thumbnail of user evanc151
California
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

Got my tires in by the following day and they were put on faster than expected!

Date of experience: January 26, 2021

Thumbnail of user eliasa60
New York
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

I ordered these tires and had them the very next day!

Reason I chose this business:

This was a close out with an excellent price.

Reason I chose this product:

Price and an excellent product.

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user robertt2169
California
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Excellent website to use and find parts. Especially, like the "Specials & Closeouts" selection

Reason I chose this business:

Hawk rebate on the Talon rotors for my car. The rotors are discounted in "Specials & Closeouts" too, as well as the Bilstein shocks I purchased.

Reason I chose this product:

Good reputation, quality, and price on the products.

Value
Shipping
Quality

Date of experience: September 5, 2021

Excellent website
August 30th, 2021
Verified site experience
• Previous review

Excellent website. Like the "Specials & Closeouts" selection

Reason I chose this business:

Hawk rebate on the Talon rotors for my car. The rotors are discounted in "Specials & Closeouts" too, as well as the Bilstein shocks I purchased.

Date of experience: August 30, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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