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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,940
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,352 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,890)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user chrisl1475
New Mexico
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

Shopping was easy! My tires were delivered on time as per timeframe stated!

Reason I chose this business:

Friend recommended them to me.

Reason I chose this product:

Good tires for my utility trailer and I wanted dependable tires to avoid breakdowns on the side of the road!

Value
Shipping
Quality

Date of experience: September 6, 2021

Shopping was easy!
August 30th, 2021
Verified site experience
• Previous review

Date of experience: August 30, 2021

Thumbnail of user stephenn599
Texas
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Everything stated in their print ads is true.
Could not be happier.

Reason I chose this business:

Car&Driver magazine

Reason I chose this product:

Very happy with the original equipment tires. Chose same for replacements.As

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user sm692
Florida
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase
• Updated review

Fast and easy. Found all five tires without having to search or pay extra.

Reason I chose this business:

Used you in the past

Quality

Date of experience: May 12, 2022

Real easy to buy and search
March 31st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best tire service on Google

Date of experience: March 31, 2022

Thumbnail of user daronm7
Mississippi
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Great excellent service I would use you guys again in the future.

Reason I chose this product:

Needed those tires for my daughter car.

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user timothyh664
Texas
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Outstanding service. I thought they were expensive but what isn't in today's world

Reason I chose this business:

Choice of products

Reason I chose this product:

Fit my budget

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user ronaldc918
Nevada
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Very easy to place order online through Tire Rack.

Quality

Date of experience: May 12, 2022

Thumbnail of user paulb3121
Georgia
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

This is my 4th time buying tires from you and I have always been very satisfied with your service.

I expessed a concern that the Firestone installer had talked about a higher installation price. It was (less than $10) but they included lifetime rotation and balancing which I wanted. I ended up happier with that addition.

Reason I chose this business:

Long time customer (since the early 90's).

Reason I chose this product:

It came down for me between the Continental and the BFG tires. I've bought the BFG every other time I've bought from you. But I chatted with a Tire Rack employee and he convinced me that the Continental is a better tire.

Service
Value
Shipping
Quality

Date of experience: September 6, 2021

This is my 4th time buying tires from you and I have...
August 31st, 2021
Verified site experience
• Previous review

This is my 4th time buying tires from you and I have always been very satisfied with your service.

Date of experience: August 31, 2021

Thumbnail of user nickr902
Michigan
1 review
0 helpful votes
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September 6th, 2021
Verified purchase
• Updated review

Love your choice of tires for my old car.
They were hard to find until I used tire rack.

Reason I chose this business:

You had the size tires I needed

Reason I chose this product:

They are what I needed for my car

Value
Shipping
Quality

Date of experience: September 6, 2021

Love you choice of products
August 31st, 2021
Verified site experience
• Previous review

Date of experience: August 31, 2021

Thumbnail of user samuelm606
Florida
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

So far very easy. Fast shipping and a great looking tire!

Reason I chose this business:

Pricing and shipping cost

Quality

Date of experience: May 10, 2022

Thumbnail of user michaelc5774
South Dakota
1 review
0 helpful votes
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November 26th, 2021
Verified purchase

Good price and 2 year hazard policy is a great plus!

Reason I chose this business:

Proven and dependable service.

Value
Shipping
Quality

Date of experience: November 26, 2021

Thumbnail of user robertl2708
Kentucky
1 review
0 helpful votes
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September 6th, 2021
Verified purchase

Found the tires I wanted at a good price and were delivered in 2 days

Value
Shipping
Quality

Date of experience: September 6, 2021

Thumbnail of user pratikr8
New Jersey
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Quick services and what I was looking found immediately on website.!

Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user michaelw4661
Texas
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Easy to use website. Best price I could find. Fast shipping with tracking.

Value
Shipping
Quality

Date of experience: April 16, 2022

Thumbnail of user danielc2735
California
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Excellent stuff, great price and customer service!

Reason I chose this business:

Repeat customers

Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user robertf2649
New York
1 review
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Easy and fast. Very happy with everything two thumbs up

Reason I chose this business:

Previous dealings

Value
Shipping
Quality

Date of experience: April 14, 2022

Need odd size tires for our race car
April 9th, 2022
Verified site experience
• Previous review

Need odd size tires for our race car. Tire Rack is the obvious choice

Date of experience: April 9, 2022

Thumbnail of user orlandoo37
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Non stressful. Easy to find what I was looking for.

Reason I chose this business:

I shopped her two years ago. Shipping was quick easy and my tire was shipped directly to my mechanic.

Value
Shipping
Quality

Date of experience: April 16, 2022

Thumbnail of user juant160
California
1 review
0 helpful votes
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April 16th, 2022
Verified purchase
• Updated review

Always great, everytime, everytime, everytime. Everytime, everytime.

Reason I chose this business:

Always like the easy use of ordering.

Value
Shipping
Quality

Date of experience: April 16, 2022

Excellent as always
August 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy shopping

Date of experience: August 1, 2021

Thumbnail of user catherineg420
California
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

It was simple and easy. The delivery is fast. There's a lot of products to choose from.

Reason I chose this business:

This is where we usually get our tires.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user steveny321
New Hampshire
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

Very good experience although still waiting on pending warranty decision for impact damage.

Reason I chose this business:

Previous satisfaction with purchase

Service
Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user nestorm166
New Mexico
1 review
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Awesome fast. I got finance option. I'm very satisfied

Reason I chose this business:

I can choose and view recommendations from Tire Rack

Value
Shipping
Quality

Date of experience: April 14, 2022

Awesome
March 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good quality tires

Date of experience: March 27, 2021

Thumbnail of user gagel9
Ohio
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

Very easy and fair shopping experience. Will recommend.

Reason I chose this business:

Wanted to treat myself to new wheels.

Value
Shipping
Quality

Date of experience: April 17, 2022

Thumbnail of user willp252
Colorado
2 reviews
0 helpful votes
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April 17th, 2022
Verified purchase

Great seller easy to find tire sizes and prices. Would buy for here again.

Reason I chose this business:

That's where the tire I needed was located.

Value
Shipping
Quality

Date of experience: April 17, 2022

Thumbnail of user barbiek5
Wisconsin
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Details for everything I'm researching is very thorough, which makes online shopping a breeze!

Reason I chose this business:

My son recommended Tire Rack as he's an auto tech and orders from here often.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user davidb8019
Illinois
1 review
0 helpful votes
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April 17th, 2022
Verified purchase

Good price and fast delivery will buy here again. Great selection

Value
Shipping
Quality

Date of experience: April 17, 2022

Thumbnail of user dajuanb1
New York
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

Great service. Everything was on time just as they promised.

Value
Shipping
Quality

Date of experience: April 16, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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