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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,940
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,352 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,890)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user bradw384
Illinois
2 reviews
0 helpful votes
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April 17th, 2022
Verified purchase

Awesome, so easy to find the size and brand of tire for me!

Reason I chose this business:

I’ve ordered from you before

Value
Shipping
Quality

Date of experience: April 17, 2022

Thumbnail of user toddw388
New Hampshire
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Great Website, easy to navigate and quickly find out what works for my vehicle

Reason I chose this business:

Pricing, ease of use, and flexibility in options

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user michaelb7020
North Carolina
2 reviews
0 helpful votes
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November 1st, 2021
Verified purchase
• Updated review

Very easy to navigate the website with good prices listed

Reason I chose this business:

Ease and price

Service
Value
Shipping
Quality

Date of experience: November 1, 2021

Very easy to navigate the website with good prices...
October 27th, 2021
Verified site experience
• Previous review

Very easy to navigate the website with good prices listed

Reason I chose this business:

Advertisment

Date of experience: October 27, 2021

Thumbnail of user jerryj141
Kansas
1 review
0 helpful votes
  • Send Message
April 14th, 2022
Verified purchase
• Updated review

Good price with easy to access tire ratings and customer evaluations.

Reason I chose this business:

Previous history ordering from Tire Rack.

Value
Shipping
Quality

Date of experience: April 14, 2022

Great information, user friendly portal, and good prices
October 31st, 2019
Verified site experience
• Previous review
Reason I chose this business:

Past positive experiences.

Date of experience: October 31, 2019

Thumbnail of user peterm2038
New York
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Fairly easy to navigate. Purchased from TR in past with no issues.

Reason I chose this business:

Availability and price.

Value
Shipping
Quality

Date of experience: November 3, 2021

Thumbnail of user johno1616
North Carolina
1 review
0 helpful votes
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April 14th, 2022
Verified purchase

Good Selection, quick delivery, and great service. The prices were undeniable

Reason I chose this business:

Needed tires at good prices

Value
Shipping
Quality

Date of experience: April 14, 2022

Thumbnail of user vanb48
North Carolina
1 review
0 helpful votes
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April 14th, 2022
Verified purchase
• Updated review

Excellent choices and great service that you can trust.

Reason I chose this business:

Very good service

Value
Shipping
Quality

Date of experience: April 14, 2022

Easy transaction
December 12th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price and referral

Date of experience: December 12, 2020

Thumbnail of user lukeb66
Colorado
2 reviews
4 helpful votes
  • Send Message
November 1st, 2021
Verified purchase

Gus was great in chat helping me understand offsets and how it may affect my fitment.

Reason I chose this business:

Previous customer, I like to be able to order mounted sets so I can just swap out my summer and winter sets without having to go to a service station and pay for mounting/dismounting/balancing etc., make an appointment, sit and wait, etc.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user rhondaw369
Florida
2 reviews
0 helpful votes
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November 2nd, 2021
Verified purchase

It's been great. Was easy, found I needed that fit the vehicle and it got here quickly

Reason I chose this business:

Price, ease of getting tires quickly

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user angiew197
Washington
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

Loving it so far. Getting delivery within the next 2 days is awesome!

Reason I chose this business:

Friend recommended.

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user thomasw2245
Colorado
1 review
0 helpful votes
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May 15th, 2022
Verified purchase
• Updated review

Easiest site to get tires from, end of story! They had what we needed and at a good price.

Reason I chose this business:

Fast and easy to navigate site. Sure I might have been able to find a better deal, but I found what I needed in less than 5 minutes! Got my business!

Reason I chose this product:

We needed new tires.

Value
Shipping
Quality

Date of experience: April 15, 2022

Easiest site to get tires from, end of story!
April 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Fast and easy to navigate site. Sure I might have been able to find a better deal, but I found what I needed in less than 5 minutes! Got my business!

Date of experience: April 9, 2022

Thumbnail of user carlosw71
California
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Easy no navigate the website and find what I needed

Service
Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user jimmym344
Georgia
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Easy ordering, fast delivery, good quality. Competitive pricing.

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: March 31, 2022

Thumbnail of user edgarp109
Texas
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Easy and availability were a huge plus. Mail in rebate is great as well

Reason I chose this business:

Mail in rebate

Value
Shipping
Quality

Date of experience: March 31, 2022

Thumbnail of user michaelj2049
Louisiana
1 review
0 helpful votes
  • Send Message
October 18th, 2021
Verified purchase

Very easy to use web site and has a good reputation

Reason I chose this business:

Previously used this company

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user thomasn665
Oregon
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

Simple, easy to read, and efficient online purchase.

Reason I chose this business:

Less expensive than stores, and your inventory is better.

Service
Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user edwardp498
New York
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Transaction timed out too quickly, before I could put in all my credit card info,

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user kazs3
New York
1 review
0 helpful votes
  • Send Message
March 31st, 2022
Verified purchase

Very good; great continuity in the ordering system.

Reason I chose this business:

Purchased tires previously from Tire Rack and had a good experience when I needed
Help in making a road hazard claim.

Value
Shipping
Quality

Date of experience: March 31, 2022

Thumbnail of user johnw5299
California
1 review
0 helpful votes
  • Send Message
March 29th, 2022
Verified purchase

Easy online order. Fast next-day shipping. Very pleased with the experience.

Reason I chose this business:

Availability, price and fast shipping.

Service
Value
Shipping
Quality

Date of experience: March 29, 2022

Thumbnail of user randys776
California
1 review
0 helpful votes
  • Send Message
March 18th, 2022
Verified purchase

Smooth order process, always on time.
Thanks for taking care of the Customer

Reason I chose this business:

Price and previous customer

Value
Shipping
Quality

Date of experience: March 18, 2022

Thumbnail of user yohanceb
Texas
1 review
0 helpful votes
  • Send Message
March 23rd, 2022
Verified purchase
• Updated review

Great site and quick delivery always on point for whatever we need.

Reason I chose this business:

Prior experience

Value
Shipping
Quality

Date of experience: March 23, 2022

Michelin tires for z06
December 30th, 2021
Verified purchase
• Previous review

Great company and products and warranty. Hopefully I won't need to replace these for a while.

Reason I chose this business:

Always on point

Service
Value
Shipping
Quality

Date of experience: December 30, 2021

Easy as pie to use
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of use and referred

Date of experience: August 24, 2021

Thumbnail of user jeffreyt116
New York
1 review
0 helpful votes
  • Send Message
October 6th, 2021
Verified purchase
• Updated review

All of the testing and info needed to make a good purchase.

Reason I chose this business:

Have used them in the past.

Value
Shipping
Quality

Date of experience: October 6, 2021

Very satisfied
October 31st, 2019
Verified site experience
• Previous review
Reason I chose this business:

Simplified ordering

Date of experience: October 31, 2019

Thumbnail of user lynneh175
Washington
1 review
0 helpful votes
  • Send Message
October 6th, 2021
Verified purchase

I am delighted at how easy it was to find the right tires!

Reason I chose this business:

Google search

Value
Shipping
Quality

Date of experience: October 6, 2021

Thumbnail of user nicholasm612
Wisconsin
2 reviews
0 helpful votes
  • Send Message
October 5th, 2021
Verified purchase

Seamless! I'm a repeat customer. Everything goes really smooth each time.

Value
Shipping
Quality

Date of experience: October 5, 2021

Thumbnail of user josephd1163
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 21st, 2021
Verified purchase

Was able to place order and pick up from local warehouse in a timely manner

Value
Shipping
Quality

Date of experience: February 17, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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