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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,893
Neutral
147
Negative
92
View ratings trends

Instant Feedback

469,192 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7662) customer service (1679) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user toml137
Texas
2 reviews
4 helpful votes
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August 26th, 2022
Verified purchase

First time buying from Tirerack and it was a great experience

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user kylen211
Florida
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Quick and easy. Will definitely order from here again.

Reason I chose this business:

Availability and delivery date being only 2 days away from right now.(If it actually gets here that fast I'll be impressed and never shop anywhere else!)

Value
Shipping
Quality

Date of experience: August 24, 2022

Thumbnail of user jasonc1640
New Mexico
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very helpful. Ordering made easy. I will use tire rack for my F-250 next.

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user elises139
Vermont
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

This is the second time using TireRack and am equally pleased with your service.

Reason I chose this business:

Recommended by shop I use, and past experience

Service
Value
Shipping
Quality

Date of experience: March 2, 2022

Excellent customer service!
December 14th, 2020
Verified purchase
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Reason I chose this product:

Known to me from prior vehicles, and the customer service fellow agreed they were a good fit.

Value
Shipping
Quality

Date of experience: December 14, 2020

Easy and quick!
December 8th, 2020
Verified site experience
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Date of experience: December 8, 2020

Thumbnail of user chrisr1132
California
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Will use tire rack in the future, easy ordering and fast delivery.

Date of experience: February 1, 2021

Thumbnail of user bonex
North Carolina
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Got a lot of information from the site before ordering.

Date of experience: February 1, 2021

Thumbnail of user mikc15
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Everything was great and amazing, will most definitely buy again.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user bl462
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

The tires I ordered came in 22 hours! Amazing delivery time!

Date of experience: February 2, 2021

Thumbnail of user parkere14
Tennessee
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Everything went really well. Very happy with this order

Date of experience: February 1, 2021

Thumbnail of user erikm246
North Carolina
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

I always buy my tires from Tire Rack... best and easiest way to get quality fast.

Reason I chose this business:

Loyal and happy customer

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user marceloq2
South Carolina
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Easy growing, quick shopping, and a great selection of tires.

Reason I chose this business:

Fast shipping and tires were in stock.

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user alisons273
Virginia
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

It was great! The ordered arrived ahead of schedule.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user patriciaf1544
Massachusetts
3 reviews
0 helpful votes
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September 10th, 2021
Verified purchase

Quick and easy. Have the model tire I was searching for

Value
Shipping
Quality

Date of experience: September 10, 2021

Thumbnail of user michaelb7776
Connecticut
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Knowledgeable, courteous and great prices! Strongly recommend!

Reason I chose this business:

Knowledgeable, courteous and great prices

Value
Shipping
Quality

Date of experience: March 2, 2022

Thumbnail of user bobbys323
Louisiana
2 reviews
0 helpful votes
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March 2nd, 2022
Verified purchase

Found the American made tires I was looking for at a reasonable price.

Reason I chose this business:

Search a lot of tires online and TR was by far the cheaper for the American Made Tires I was looking for.

Value
Shipping
Quality

Date of experience: March 2, 2022

Thumbnail of user yangg4
Massachusetts
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

I appreciated the order is delivered as expected. Thank you!

Date of experience: February 1, 2021

Thumbnail of user michaelp3767
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very simple. Competitive pricing and this is a local business for me.

Reason I chose this business:

Great past experience

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user ering388
Rhode Island
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Thus far I received the tires and will have them installed on Thursday!

Reason I chose this business:

My uncle suggested

Service
Value
Shipping
Quality

Date of experience: August 24, 2022

Thumbnail of user tiffanys666
Washington
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great easy way and price was much better very happy

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user timothym904
California
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Very smooth. Live text with Ross previously was great.

I was unsure if the P ZEROS were left side or right side mounted only. The live text assured me of the proper installation that was done.

Reason I chose this business:

Good value & appears seamless.

Reason I chose this product:

The P ZEROS were the only option for 20” Rims. These close out Stars were $1K less than others.
I felt these were adequate as I’d put about 20K miles on the previous set & still had a bit of tread left.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Very smooth
September 4th, 2021
Verified site experience
• Previous review

Very smooth. Live text with Ross previously was great.

Reason I chose this business:

Good value & appears seamless.

Date of experience: September 4, 2021

Thumbnail of user ronnam13
Massachusetts
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Ease of system use. Search for tires and comparisons were easy.

Reason I chose this business:

Searchex for tires online and at shops and found tire rack to offer best pricing, service and availability.

Reason I chose this product:

Michelin tires safety and reliability.

Value
Shipping
Quality

Date of experience: September 11, 2021

Ease of system use
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Installation mechanic reccommended

Date of experience: September 4, 2021

Thumbnail of user rolandg71
Florida
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

The experience is always top notch. I would recommend them to anyone in need of tires.

Value
Shipping
Quality

Date of experience: August 24, 2022

Website is very easy to use
July 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Tire Rack has provided great service in the past.

Date of experience: July 27, 2022

Excellent Transaction
November 24th, 2021
Verified purchase
• Previous review

I received excellent service from both Tire Rack and Manny's

Reason I chose this business:

I am very satisfied with my past service

Value
Shipping
Quality

Date of experience: November 24, 2021

Excellent experience so far
April 28th, 2021
Verified site experience
• Previous review

Date of experience: April 28, 2021

Thumbnail of user roberts5428
New York
1 review
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase
• Updated review

Sales and service agents very knowledgeable. Delivery arrived as expected.

Reason I chose this business:

The knowledgeable staff was able to help me make a tire selection I was comfortable with. I was able to get the tires I wanted when I couldn't find them elsewhere.

Value
Shipping
Quality

Date of experience: September 10, 2021

Sales and service agents very knowledgeable
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

The knowledgeable staff was able to help me make a tire selkection I was comfortable with. I was able to get the tires I wanted when I couldn't find them elsewhere.

Date of experience: September 4, 2021

Thumbnail of user michaelm6293
Texas
1 review
0 helpful votes
  • Send Message
February 1st, 2021
Verified purchase

The experience I had was good and would order again

Date of experience: February 1, 2021

Thumbnail of user johnc6980
Maryland
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Easy informative shopping with good advice and prices.

Reason I chose this business:

Prior customer with previous satisfaction with Tire Rack.

Reason I chose this product:

Quality tires, quiet ride was important, easy at home selection, no sales pressure.

Value
Shipping
Quality

Date of experience: September 11, 2021

Easy informative shopping with good advice and prices
September 5th, 2021
Verified site experience
• Previous review

Date of experience: September 5, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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