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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,940
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,352 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,890)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user andrewl1086
Tennessee
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Ordered tires. Couple days later they are in my driveway.

Date of experience: February 2, 2021

Thumbnail of user yuep1
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase
• Updated review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Service
Value
Shipping
Quality

Date of experience: February 2, 2021

Great customer service, helped me to solve the pricing...
January 27th, 2021
Verified site experience
• Previous review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Date of experience: January 27, 2021

Thumbnail of user derekc320
Florida
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great! My shopping experience was painless and easy to navigate your site.

Reason I chose this business:

Word of mouth.

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user seanm1487
Utah
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great experience, go the right tires, good price and onetime.

Reason I chose this business:

Specific Tire Requirements

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user joernt
New York
1 review
0 helpful votes
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March 6th, 2021
Verified purchase
• Updated review

Seamless as always; tires arrived one day earlier than promised

Value
Shipping
Quality

Date of experience: February 2, 2021

Seamless as always
December 6th, 2020
Verified site experience
• Previous review

Date of experience: December 6, 2020

Thumbnail of user paulan113
Pennsylvania
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great! Delivery was on time and arrangement with Pep boys worked out well.

Date of experience: February 1, 2021

Thumbnail of user scottw1248
California
3 reviews
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

It came a day earlier than advertised. Great price and service.

Value
Shipping
Quality

Date of experience: September 9, 2021

Easy and detailed website
April 16th, 2021
Verified site experience
• Previous review

Date of experience: April 16, 2021

Thumbnail of user enriquef45
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

The service is always up to standards and so fast I love it

Reason I chose this business:

Because you have multiple options and Bert prices as well

Reason I chose this product:

Because at the moment it’s all I could afford

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user williamc2728
Pennsylvania
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Very straightforward ordering process and accurate inventory

Reason I chose this business:

On vacation, needed to replace tires ASAP

Reason I chose this product:

Availability and rating

Value
Shipping
Quality

Date of experience: September 11, 2021

Very straightforward
September 5th, 2021
Verified site experience
• Previous review

Very straightforward. Kudos

Reason I chose this business:

On vacation, needed to replace tires ASAP

Date of experience: September 5, 2021

Thumbnail of user michaelm7630
New York
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Awesome experience from start to finish………………………….

Value
Shipping
Quality

Date of experience: September 9, 2021

Awesome experience
September 3rd, 2021
Verified site experience
• Previous review

Date of experience: September 3, 2021

Thumbnail of user danielc2201
Illinois
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Definitely go with the mobile installation. Very convenient & solid selection.

Date of experience: January 30, 2021

Thumbnail of user diegoi5
New York
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Simple, quick, easy and super convenient! Stress-free.

Date of experience: February 1, 2021

Thumbnail of user jeremyc421
Colorado
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Great price fast shipping, what more could you want.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user chrisb1987
Tennessee
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Good price. Quick and easy online ordering. Tires are already here.

Date of experience: February 1, 2021

Thumbnail of user toml137
Texas
2 reviews
4 helpful votes
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August 26th, 2022
Verified purchase

First time buying from Tirerack and it was a great experience

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user kylen211
Florida
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Quick and easy. Will definitely order from here again.

Reason I chose this business:

Availability and delivery date being only 2 days away from right now.(If it actually gets here that fast I'll be impressed and never shop anywhere else!)

Value
Shipping
Quality

Date of experience: August 24, 2022

Thumbnail of user jasonc1640
New Mexico
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very helpful. Ordering made easy. I will use tire rack for my F-250 next.

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user elises139
Vermont
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

This is the second time using TireRack and am equally pleased with your service.

Reason I chose this business:

Recommended by shop I use, and past experience

Service
Value
Shipping
Quality

Date of experience: March 2, 2022

Excellent customer service!
December 14th, 2020
Verified purchase
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Reason I chose this product:

Known to me from prior vehicles, and the customer service fellow agreed they were a good fit.

Value
Shipping
Quality

Date of experience: December 14, 2020

Easy and quick!
December 8th, 2020
Verified site experience
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Date of experience: December 8, 2020

Thumbnail of user chrisr1132
California
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Will use tire rack in the future, easy ordering and fast delivery.

Date of experience: February 1, 2021

Thumbnail of user bonex
North Carolina
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Got a lot of information from the site before ordering.

Date of experience: February 1, 2021

Thumbnail of user mikc15
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Everything was great and amazing, will most definitely buy again.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user bl462
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

The tires I ordered came in 22 hours! Amazing delivery time!

Date of experience: February 2, 2021

Thumbnail of user parkere14
Tennessee
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Everything went really well. Very happy with this order

Date of experience: February 1, 2021

Thumbnail of user erikm246
North Carolina
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

I always buy my tires from Tire Rack... best and easiest way to get quality fast.

Reason I chose this business:

Loyal and happy customer

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user marceloq2
South Carolina
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Easy growing, quick shopping, and a great selection of tires.

Reason I chose this business:

Fast shipping and tires were in stock.

Value
Shipping
Quality

Date of experience: August 26, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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