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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
147
Negative
93
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Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,957)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user anonymousa1261
Virginia
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Experience has always been excellent. Price and speed of delivery are fantastic!

Reason I chose this business:

I am a repeat customer. I enjoy the website, selection, price and delivery speed!

Reason I chose this product:

I chose the tires based on the reviews, price, and followed up with my own research to confirm and compare.

Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user jamesp3165
West Virginia
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Easy and efficient. Fit perfect. Shipping was fast.

Value
Shipping
Quality

Date of experience: September 10, 2021

Easy and efficient
September 4th, 2021
Verified site experience
• Previous review

Date of experience: September 4, 2021

Thumbnail of user mattb645
District of Columbia
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Overall good experience, although 2 wheels arrived with minor damage.

Date of experience: February 2, 2021

Thumbnail of user mikee751
Wisconsin
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great and fast shipping super service came on time as promised

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user robertp2270
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Fast service, good prices. Delivered next day and installer of theirs less than 1/2 mile.

Date of experience: February 2, 2021

Thumbnail of user paulp1105
Massachusetts
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

Process is very easy, recommendations/reviews are great... two days later, tires show up!

Date of experience: January 31, 2021

Thumbnail of user andrewl1086
Tennessee
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Ordered tires. Couple days later they are in my driveway.

Date of experience: February 2, 2021

Thumbnail of user yuep1
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase
• Updated review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Service
Value
Shipping
Quality

Date of experience: February 2, 2021

Great customer service, helped me to solve the pricing...
January 27th, 2021
Verified site experience
• Previous review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Date of experience: January 27, 2021

Thumbnail of user derekc320
Florida
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great! My shopping experience was painless and easy to navigate your site.

Reason I chose this business:

Word of mouth.

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user seanm1487
Utah
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great experience, go the right tires, good price and onetime.

Reason I chose this business:

Specific Tire Requirements

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user joernt
New York
1 review
0 helpful votes
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March 6th, 2021
Verified purchase
• Updated review

Seamless as always; tires arrived one day earlier than promised

Value
Shipping
Quality

Date of experience: February 2, 2021

Seamless as always
December 6th, 2020
Verified site experience
• Previous review

Date of experience: December 6, 2020

Thumbnail of user paulan113
Pennsylvania
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great! Delivery was on time and arrangement with Pep boys worked out well.

Date of experience: February 1, 2021

Thumbnail of user scottw1248
California
3 reviews
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

It came a day earlier than advertised. Great price and service.

Value
Shipping
Quality

Date of experience: September 9, 2021

Easy and detailed website
April 16th, 2021
Verified site experience
• Previous review

Date of experience: April 16, 2021

Thumbnail of user enriquef45
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

The service is always up to standards and so fast I love it

Reason I chose this business:

Because you have multiple options and Bert prices as well

Reason I chose this product:

Because at the moment it’s all I could afford

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user williamc2728
Pennsylvania
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Very straightforward ordering process and accurate inventory

Reason I chose this business:

On vacation, needed to replace tires ASAP

Reason I chose this product:

Availability and rating

Value
Shipping
Quality

Date of experience: September 11, 2021

Very straightforward
September 5th, 2021
Verified site experience
• Previous review

Very straightforward. Kudos

Reason I chose this business:

On vacation, needed to replace tires ASAP

Date of experience: September 5, 2021

Thumbnail of user michaelm7630
New York
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Awesome experience from start to finish………………………….

Value
Shipping
Quality

Date of experience: September 9, 2021

Awesome experience
September 3rd, 2021
Verified site experience
• Previous review

Date of experience: September 3, 2021

Thumbnail of user danielc2201
Illinois
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Definitely go with the mobile installation. Very convenient & solid selection.

Date of experience: January 30, 2021

Thumbnail of user diegoi5
New York
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Simple, quick, easy and super convenient! Stress-free.

Date of experience: February 1, 2021

Thumbnail of user jeremyc421
Colorado
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Great price fast shipping, what more could you want.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user chrisb1987
Tennessee
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Good price. Quick and easy online ordering. Tires are already here.

Date of experience: February 1, 2021

Thumbnail of user toml137
Texas
2 reviews
4 helpful votes
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August 26th, 2022
Verified purchase

First time buying from Tirerack and it was a great experience

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user kylen211
Florida
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Quick and easy. Will definitely order from here again.

Reason I chose this business:

Availability and delivery date being only 2 days away from right now.(If it actually gets here that fast I'll be impressed and never shop anywhere else!)

Value
Shipping
Quality

Date of experience: August 24, 2022

Thumbnail of user jasonc1640
New Mexico
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very helpful. Ordering made easy. I will use tire rack for my F-250 next.

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user elises139
Vermont
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

This is the second time using TireRack and am equally pleased with your service.

Reason I chose this business:

Recommended by shop I use, and past experience

Service
Value
Shipping
Quality

Date of experience: March 2, 2022

Excellent customer service!
December 14th, 2020
Verified purchase
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Reason I chose this product:

Known to me from prior vehicles, and the customer service fellow agreed they were a good fit.

Value
Shipping
Quality

Date of experience: December 14, 2020

Easy and quick!
December 8th, 2020
Verified site experience
• Previous review

Easy and quick! It was a superb customer service experience.

Reason I chose this business:

Recommended by my tire guy. (Dave's Auto Center in Williston, VT)

Date of experience: December 8, 2020

Thumbnail of user chrisr1132
California
1 review
0 helpful votes
  • Send Message
February 1st, 2021
Verified purchase

Will use tire rack in the future, easy ordering and fast delivery.

Date of experience: February 1, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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