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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,073
Neutral
152
Negative
93
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Instant Feedback

469,554 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,030)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user jeffreyb1560
Florida
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Easy selection, helpful information and useful reviews.

Reason I chose this business:

Best info and selection

Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user kareeme13
New York
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

Great and quick it was here in two days. I will continue to use the site

Date of experience: January 31, 2021

Thumbnail of user johnn2349
Georgia
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

It was easy and I know that tirerack values its stellar reputation.

Reason I chose this business:

Been a customer for years

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user sheris305
Maine
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase

Very happy! Fast delivery and tires look amazing. Thank you.

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user marthag136
Washington
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase
• Updated review

Comparing tires and the reviews, made my choice very easy.

Reason I chose this business:

Purcahsed tires here before.

Value
Shipping
Quality

Date of experience: March 3, 2022

Love the ratings make it easy to choose
October 23rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Recently purchased tires from Tire Rack for other vehicle.

Date of experience: October 22, 2019

Thumbnail of user samc564
Louisiana
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Tires arrived right away and the Firestone installer had them on within an hour.

Reason I chose this business:

The information database and customer support.

Reason I chose this product:

Research from the tire database

Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user ronaldb872
KR
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Simply awesome. Very easy site to use. Tires arrived quickly as expected.

Reason I chose this business:

Needed tires now at a great price

Reason I chose this product:

The same ones I currently have

Value
Shipping
Quality

Date of experience: September 9, 2021

Simply awesome
September 3rd, 2021
Verified site experience
• Previous review

Simply awesome. Very easy site to use.

Reason I chose this business:

Needed tires now at a great price

Date of experience: September 3, 2021

Thumbnail of user jerryk232
New York
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Ordered tires on a Tuesday and received them Thursday afternoon. Unbelievable..

Date of experience: February 2, 2021

Thumbnail of user markievas
Georgia
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

Fast and efficient process from the comfort of my home.

Reason I chose this business:

This is my 2nd time ordering from Tire Rack

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user michaelj2455
New York
2 reviews
0 helpful votes
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August 23rd, 2022
Verified purchase

Smooth process, available inventory, competitive pricing

Reason I chose this business:

Easy process, warranty provided

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user colebyh
Florida
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

Good selection of tires for our cars. Fast ordering process

Reason I chose this business:

Ease of use

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user mauriziog13
New York
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Thank you Very good website. Quick way to spend thousands of dollars!

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user anonymousa1261
Virginia
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Experience has always been excellent. Price and speed of delivery are fantastic!

Reason I chose this business:

I am a repeat customer. I enjoy the website, selection, price and delivery speed!

Reason I chose this product:

I chose the tires based on the reviews, price, and followed up with my own research to confirm and compare.

Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user jamesp3165
West Virginia
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Easy and efficient. Fit perfect. Shipping was fast.

Value
Shipping
Quality

Date of experience: September 10, 2021

Easy and efficient
September 4th, 2021
Verified site experience
• Previous review

Date of experience: September 4, 2021

Thumbnail of user mattb645
District of Columbia
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Overall good experience, although 2 wheels arrived with minor damage.

Date of experience: February 2, 2021

Thumbnail of user mikee751
Wisconsin
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great and fast shipping super service came on time as promised

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user robertp2270
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Fast service, good prices. Delivered next day and installer of theirs less than 1/2 mile.

Date of experience: February 2, 2021

Thumbnail of user paulp1105
Massachusetts
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

Process is very easy, recommendations/reviews are great... two days later, tires show up!

Date of experience: January 31, 2021

Thumbnail of user andrewl1086
Tennessee
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Ordered tires. Couple days later they are in my driveway.

Date of experience: February 2, 2021

Thumbnail of user yuep1
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase
• Updated review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Service
Value
Shipping
Quality

Date of experience: February 2, 2021

Great customer service, helped me to solve the pricing...
January 27th, 2021
Verified site experience
• Previous review

Great customer service, helped me to solve the pricing issue

Reason I chose this business:

Great price and great customer services, very convenient to shop for tires

Date of experience: January 27, 2021

Thumbnail of user derekc320
Florida
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

Great! My shopping experience was painless and easy to navigate your site.

Reason I chose this business:

Word of mouth.

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user seanm1487
Utah
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Great experience, go the right tires, good price and onetime.

Reason I chose this business:

Specific Tire Requirements

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user joernt
New York
1 review
0 helpful votes
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March 6th, 2021
Verified purchase
• Updated review

Seamless as always; tires arrived one day earlier than promised

Value
Shipping
Quality

Date of experience: February 2, 2021

Seamless as always
December 6th, 2020
Verified site experience
• Previous review

Date of experience: December 6, 2020

Thumbnail of user paulan113
Pennsylvania
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great! Delivery was on time and arrangement with Pep boys worked out well.

Date of experience: February 1, 2021

Thumbnail of user scottw1248
California
3 reviews
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

It came a day earlier than advertised. Great price and service.

Value
Shipping
Quality

Date of experience: September 9, 2021

Easy and detailed website
April 16th, 2021
Verified site experience
• Previous review

Date of experience: April 16, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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