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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26311
  • Shipping
    26273
  • Quality
    26845

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,118
Neutral
153
Negative
93
View ratings trends

Instant Feedback

469,627 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,076)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user kck20
New Jersey
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Loved experience with Tire Rack and product came as described. Would purchase again!

Date of experience: January 30, 2021

Thumbnail of user deanf178
Missouri
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Third time I have purchased tires and it's always easy

Reason I chose this business:

Easy to shop

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user petery228
Florida
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

Priced right, delivered quickly and was very pleased

Reason I chose this business:

Known for good pricing

Reason I chose this product:

Manufacture original equipment

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user adamw580
Alabama
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Ordered tires, got them in 2 days! Awesome experience!

Reason I chose this business:

Previous experience with Tire Rack.

Reason I chose this product:

I liked the tires that came on my vehicle.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user johnn1301
New York
1 review
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Great tires, service and included road hazard insurance.

Reason I chose this business:

Good prices and free road hazard.

Reason I chose this product:

Had to replace a punctured tire.

Value
Shipping
Quality

Date of experience: September 8, 2021

Great tires, service and included road hazard insurance
November 18th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Good prices and free road hazard.

Date of experience: November 18, 2020

Thumbnail of user suzanned264
Wisconsin
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Ordered snow tires and were delivered two days later.

Date of experience: January 30, 2021

Thumbnail of user jasonc1262
Pennsylvania
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Great on delivery time and we'll see how tires wear

Date of experience: January 27, 2021

Thumbnail of user benjamink309
New Jersey
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Selecting a tire went quite smoothly. Easy checkout. And had the cheapest price online.

Reason I chose this business:

Cheapest price, easy delivery. Liked that TireRack sponsors the car events I enjoy: autocross, car shows, drifting...

Reason I chose this product:

Through my research on TireRack, the tires I ultimately chose had the highest rating. The rating helped me narrow down my options.

Value
Shipping
Quality

Date of experience: September 9, 2021

Selecting a tire went quite smoothly
September 3rd, 2021
Verified site experience
• Previous review

Selecting a tire went quite smoothly. Easy checkout. And had the cheapest price online.

Reason I chose this business:

Cheapest price, easy delivery. Liked that TireRack sponsors the car events I enjoy: autocross, car shows, drifting...

Date of experience: September 3, 2021

Thumbnail of user ericm1105
Michigan
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

Excellent service. Units installed and work as promised.

Reason I chose this business:

Only place I could find, except Tesla, that had parts that would work with my car.

Reason I chose this product:

They were Tesla specific.

Service
Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user tinak390
Virginia
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Easy ordering and delivered ahead of schedule, setting up installation was simple

Reason I chose this business:

EASE OF SELECTION.

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user maribelm87
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

My shopping experience was good. I needed new tires and Tirerack had the best selection.

Reason I chose this business:

Affordability and variety.

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user cs1000
Florida
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Easy to order, better price than dealer, fast delivery

Reason I chose this business:

Same as above

Reason I chose this product:

To match the other tires on the car

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user lorenzob57
Illinois
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase
• Updated review

Easy to use system, great inventory, love the partnership with Affirm

Reason I chose this business:

Used them before

Value
Shipping
Quality

Date of experience: March 3, 2022

Easy to use
March 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Cheaper prices

Date of experience: March 17, 2021

Thumbnail of user carlc393
Tennessee
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Thanks for the chat Tucker, easy checkout & installer lookup.

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user nghian6
Virginia
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

Easy and good quality. Love products. Will definitely order again.

Reason I chose this business:

Price and reputation

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user jamesl1374
Texas
1 review
0 helpful votes
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August 27th, 2022
Verified purchase
• Updated review

Selection and prices were very reasonable- especially for 2022

Reason I chose this business:

Great prior experience

Value
Shipping
Quality

Date of experience: August 27, 2022

I have used Tire Rack for years
March 28th, 2020
Verified site experience
• Previous review

I have used Tire Rack for years- navigation couldn't be better and price is very hard to beat

Reason I chose this business:

I almost always end up here for selection and price

Date of experience: March 28, 2020

Thumbnail of user christinet817
Ohio
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Second time using them. Always reliable and fast with delivery.

Reason I chose this business:

Large options to choose from

Reason I chose this product:

Read it was rate #1 in performance 4.8 ave.

Value
Shipping
Quality

Date of experience: September 9, 2021

Second time using them
September 3rd, 2021
Verified site experience
• Previous review

Second time using them. Always reliable

Date of experience: September 3, 2021

Second time using them
September 3rd, 2021
Verified site experience
• Previous review

Second time using them. Always reliable

Date of experience: September 3, 2021

Thumbnail of user gregt248
Illinois
1 review
0 helpful votes
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February 5th, 2021
Verified purchase
• Updated review

Always can depend on good tires and fast delivery with great prices from tire rack.

Reason I chose this business:

Always get my tires from tire rack!

Reason I chose this product:

High rating and consumer info

Value
Shipping
Quality

Date of experience: February 5, 2021

Always can depend on good tires and fast delivery with...
January 30th, 2021
Verified site experience
• Previous review

Always can depend on good tires and fast delivery with great prices from tire rack.

Reason I chose this business:

Always get my tires from tire rack!

Date of experience: January 30, 2021

Thumbnail of user johnl4259
West Virginia
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

They have the tires I need and free shipping to my home.

Reason I chose this business:

Have always bought my tires from them

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user petere545
Delaware
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Very simple to walk through. All the choices were laid out for me.

Reason I chose this business:

My mechanic recommended you.

Value
Shipping
Quality

Date of experience: September 9, 2021

Very simple to walk through
September 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

My mechanic recommended you

Date of experience: September 2, 2021

Thumbnail of user chrisd141
Georgia
2 reviews
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Very easy to re-order tires I have bought in the past.

Reason I chose this business:

It's convenient and the prices are good. Delivery is next day, too.

Reason I chose this product:

It's what I currently have on my vehicle.

Value
Shipping
Quality

Date of experience: September 9, 2021

Very easy to re-order tires I have bought in the past
September 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

It's convenient and the prices are good. Delivery is next day, too.

Date of experience: September 2, 2021

Thumbnail of user markw2689
Kentucky
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

All good, had what I needed in stock, free shipping is huge

Reason I chose this business:

Free shipping

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user donaldh360
New York
1 review
0 helpful votes
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March 4th, 2022
Verified purchase
• Updated review

Always use this website. Never a problem Great deals

Value
Shipping
Quality

Date of experience: March 4, 2022

Great
April 15th, 2020
Verified site experience
• Previous review

Date of experience: April 15, 2020

Thumbnail of user christophert473
Maryland
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase
• Updated review

Helpful staff in picking a good tire and reasonable prices. Fast shipping too!

Reason I chose this business:

Good prices and quality tires with fast shipping.

Reason I chose this product:

The Continental tires I chose were great value. They had excellent overall performance yet still came in at a lower price than some of the other name brands. I have't done much driving with the new tires yet, but so far, I am very pleased.

Value
Shipping
Quality

Date of experience: February 3, 2021

Helpful staff in picking a good tire and reasonable...
January 28th, 2021
Verified site experience
• Previous review

Helpful staff in picking a good tire and reasonable prices. Fast shipping too!

Reason I chose this business:

Good prices and quality tires with fast shipping.

Date of experience: January 28, 2021

Thumbnail of user rodericks47
North Carolina
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Website was easy to use and like the product comparison videos.

Reason I chose this business:

Found what I was looking for.

Reason I chose this product:

Found a high quality tire line being discontinued at a great price that would fit my car.

Value
Shipping
Quality

Date of experience: February 5, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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