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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,073
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,554 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,030)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user ryanc782
New Jersey
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

I ordered my tires and they were delivered the very next day!

Value
Shipping
Quality

Date of experience: September 8, 2021

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December 23rd, 2020
Verified site experience
• Previous review

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Reason I chose this business:

I get a discount through ContiTech

Date of experience: December 23, 2020

Thumbnail of user christopherl844
North Carolina
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Great experience! The customer service chat was very helpful.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user thomasl992
Pennsylvania
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Excellent and smooth experience from start to finish.

Date of experience: February 2, 2021

Thumbnail of user roys564
Maryland
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Pretty smooth
Looking forward to delivery
Thank you

Reason I chose this business:

Price selection and convenience

Reason I chose this product:

Traction and tredware

Value
Shipping
Quality

Date of experience: September 10, 2021

Pretty smoothlooking forward to deliveryThank you
September 2nd, 2021
Verified site experience
• Previous review

Pretty smooth
Looking forward to delivery
Thank you

Reason I chose this business:

Price selection and convenience

Date of experience: September 2, 2021

Thumbnail of user halinaw11
Florida
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Excellent as always been with this company for over 20 years thanks

Service
Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user tariqr9
Pennsylvania
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Great service tires were priced affordable for the brand i chose

Reason I chose this business:

Relative suggested

Value
Shipping
Quality

Date of experience: March 2, 2022

Thumbnail of user carmenv179
California
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Very good experience. I tracked my order and it was on time

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: August 25, 2022

Thumbnail of user williep179
Maryland
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Easy ordering and fast delivery…………………………………….,…..

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user johna4261
Connecticut
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Exactly what I needed and easy to purchase smooth ordering all the way through

Reason I chose this business:

Heard about for a long time, reputable

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user ericf283
Pennsylvania
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Tires came on time as promised, updates were not overbearing

Reason I chose this product:

They fit my needs

Value
Shipping
Quality

Date of experience: September 8, 2021

Quick and secure
November 25th, 2019
Verified site experience
• Previous review

Date of experience: November 25, 2019

Thumbnail of user edwardc752
Maryland
1 review
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

The process was smooth and not complicated. Thank you very much.

Reason I chose this business:

I never used any other company, BTW.

Reason I chose this product:

Convenience.

Value
Shipping
Quality

Date of experience: September 8, 2021

The process was smooth
September 1st, 2021
Verified site experience
• Previous review

The process was smooth. Thank you.

Reason I chose this business:

I never used any other company.

Date of experience: September 1, 2021

Thumbnail of user claytonf51
New Jersey
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Fast easy and good price for replacement tires. Arrived quickly.

Reason I chose this business:

Past Success and Costco is too far for me now.

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user davidm6006
Wisconsin
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Straight forward site. Great details on tires with easy navigation

Value
Shipping
Quality

Date of experience: September 10, 2021

Straight forward site
September 4th, 2021
Verified site experience
• Previous review

Straight forward site. Great details on tires with easy navigation

Date of experience: September 4, 2021

Thumbnail of user mariam3392
Indiana
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

It was very easy to find what I needed
Good place and great price

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user williamc3722
Ohio
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

I like this company. Ordered tires a while back. Good prices, Fast shipping.

Value
Shipping
Quality

Date of experience: August 30, 2022

Thumbnail of user davidu312
New York
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

Wonderful. Ordered tires and had them within a weekend.

Reason I chose this business:

Previous service was excellent on snow tires with rims.

Reason I chose this product:

Previous great results.

Value
Shipping
Quality

Date of experience: February 4, 2021

Thumbnail of user johnl4243
North Carolina
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Great very easy to pick out and purchase the tires

Reason I chose this business:

Tires in stock

Reason I chose this product:

Had used BFG KM2 before

Value
Shipping
Quality

Date of experience: September 10, 2021

Great very easy
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Stock of tires

Date of experience: September 4, 2021

Thumbnail of user rodneyc168
Rhode Island
1 review
0 helpful votes
  • Send Message
February 1st, 2021
Verified purchase

Nothing to complain about. All good. Reviews helped a lot when picking out these tires.

Date of experience: February 1, 2021

Thumbnail of user charlesn395
New Jersey
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

If it's not an emergency, Tire rack is the only place it get tires!

Date of experience: February 1, 2021

Thumbnail of user kevinh1545
Mississippi
1 review
0 helpful votes
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September 7th, 2021
Verified purchase
• Updated review

Great prices and service! Received my tires very quickly.

Reason I chose this product:

Customer ratings

Value
Shipping
Quality

Date of experience: September 7, 2021

Great prices and service
September 1st, 2021
Verified site experience
• Previous review

Date of experience: September 1, 2021

Thumbnail of user lisaj1808
Michigan
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

Great prices fast delivery and product matches for what I need

Reason I chose this business:

Good prices fast delivery

Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user philipb335
Michigan
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Tires were delivered quickly and exactly as ordered.

Value
Shipping
Quality

Date of experience: February 1, 2021

Thumbnail of user terryr398
Washington
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase
• Updated review

Love doing business with you guys. Quick, efficient and very customer oriented.

Reason I chose this business:

Had what I wanted a good price and shipping is fast.

Reason I chose this product:

Michelin PS 4s are the best.

Service
Value
Shipping
Quality

Date of experience: February 3, 2021

Love doing business with you guys
December 11th, 2019
Verified site experience
• Previous review

Love doing business with you guys. Quick, efficient and very customer oriented.

Reason I chose this business:

Had what I wanted a good price and shipping is fast.

Date of experience: December 11, 2019

Thumbnail of user nathanj123
Minnesota
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great price and unbelievably fast shipping. I am extremely happy with the whole experience.

Date of experience: February 1, 2021

Thumbnail of user karims48
North Carolina
1 review
0 helpful votes
  • Send Message
March 4th, 2022
Verified purchase

Perfect. No problems. I would definitely recommend.

Reason I chose this business:

Price and availability.

Value
Shipping
Quality

Date of experience: March 4, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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