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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,073
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,554 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,030)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user scottt646
Washington
1 review
0 helpful votes
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February 4th, 2021
Verified purchase
• Updated review

Big selection, easy to purchase, and tires arrived quickly

Reason I chose this business:

Looking for a certain size tire

Reason I chose this product:

Price, availability, proper size

Value
Shipping
Quality

Date of experience: February 4, 2021

Big selection, and free shipping!
January 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Looking for a certain size tire

Date of experience: January 28, 2021

Thumbnail of user markb4276
New Jersey
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Overall — super easy! I'll definitely buy from you again.

Reason I chose this business:

Tire Rack sponsors SCCA Solo II racing. That's enough for me.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user mikeh1591
Oregon
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Fast shipping. Great price. Installer was perfect.

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user nicolass69
New York
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Best part was when my order showed up in one day. That's beyond fast shipping.

Reason I chose this business:

Review section and tire selection. Tire Rack has been around forever. Since AOL I think.

Reason I chose this product:

My first drag radials.

Value
Shipping
Quality

Date of experience: September 9, 2021

Tirerack is official
April 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Review section and tire selection.

Date of experience: April 27, 2021

Thumbnail of user reinaldom32
Florida
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Great service easy to find my product and ex excellent delivery time

Reason I chose this business:

Got my product

Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user tedc147
California
2 reviews
0 helpful votes
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February 3rd, 2021
Verified purchase

The process was simple, easy, and speedy services!

Reason I chose this business:

I had a bad experience with purchasing tires from a local dealer and wasn't satisfied with it. So a friend who knows the type of tires I needed told me about Tire Rack. It is the best choice I made to purchase my tire from Tire Rack and thanked my friend for telling me about it.

Reason I chose this product:

I have a 2006 BMW 330i sports package that needed a new set of RTF type tires.

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user dand811
New York
2 reviews
0 helpful votes
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February 1st, 2021
Verified purchase

Ordered my tires at an extremely fair price and had them in 2 days! Amazing!

Date of experience: February 1, 2021

Thumbnail of user brittneyb118
New Hampshire
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Ordered four new rims with tires, came in perfect condition, easy to install, fast delivery

Date of experience: February 1, 2021

Thumbnail of user jeffm1139
Kentucky
1 review
0 helpful votes
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March 7th, 2021
Verified purchase

Ordered what I wanted and received them in 3 days for a low price

Reason I chose this business:

Price and quality

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user gerardp82
District of Columbia
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

It was efficient and easy to find the right product for me.

Reason I chose this business:

Been here before and got great service

Reason I chose this product:

I searched the options your website provided and found the best deal balancing quality and price for the product that best fits my needs.

Value
Shipping
Quality

Date of experience: September 9, 2021

Great, efficient
September 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Been here before and got great service

Date of experience: September 3, 2021

Thumbnail of user larrym1512
North Carolina
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Easy selection process and competitive pricing. Local installer made it even easier.

Value
Shipping
Quality

Date of experience: August 29, 2022

Thumbnail of user jamesm7338
Virginia
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Great website and Jonas in customer service was excellent.

Reason I chose this business:

This is the 3rd set I am buying. All experiences have been very good.

Value
Shipping
Quality

Date of experience: August 25, 2022

Thumbnail of user jessicam2552
Nevada
1 review
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Easy to Probably spent $2.00 extra in gas but saved at least a $100. Buying from Tire Rack.

Reason I chose this business:

Availability, price and pick-up.

Reason I chose this product:

Hawk was recommended by fellow Vette owners.

Value
Shipping
Quality

Date of experience: September 10, 2021

Easy to find info and order
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability, price and pick-up.

Date of experience: September 4, 2021

Thumbnail of user davidj2503
California
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Second go around with stop tech cryo gen slotted rotors and hawk race pads

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user davidm7040
Alabama
2 reviews
0 helpful votes
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March 3rd, 2022
Verified purchase

Instructions were easy to follow. Incredible delivery time

Reason I chose this business:

Availability and price

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user caitlynm38
Florida
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Very easy process and great prices. Recommend to all!

Date of experience: February 2, 2021

Thumbnail of user richardd1854
New Jersey
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

All done and timely, thanks, I'll choose an installer closer

Reason I chose this business:

I believe by your prices were best and I’m likely a repeat customer

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user toms1432
California
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

My transaction was pretty basic and accordingly went smoothly.

Reason I chose this business:

Bought/ordered tires about 10 years ago so seemed like a good option this time around.

Reason I chose this product:

Research, knowledge, reviews

Value
Shipping
Quality

Date of experience: February 5, 2021

Thumbnail of user daniels3431
New Jersey
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Great website and many options! Thank you for the fast delivery.

Reason I chose this business:

I chose Tire Rack because I've used them in the past. Great price and road hazard protection.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user alberta306
Virginia
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Efficient and accurate delivery with the right products

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user jonr456
Texas
2 reviews
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Website would not allow me to schedule an appointment with the installer.

Good

Reason I chose this business:

Bought from TR before

Reason I chose this product:

OEM tire for the vehicle

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Website would not allow me to schedule an appt
October 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Bought from TR before

Date of experience: September 8, 2021

Thumbnail of user scottm2349
Virginia
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

It was quick, efficient and easy. I will order again.

Service
Value
Shipping
Quality

Date of experience: March 7, 2022

Thumbnail of user brendam1039
Texas
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

I ordered tires for my personal vehicle and the product was delivered within days.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user garyw977
Kansas
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

I found my brand, model and size for 30% less than any other outlet, free delivery sealed the deal!

Reason I chose this business:

Price and free shipping

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user neomiab
California
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

Great overall experience again. Very fast shipping.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Based upon the reviews and I know the tire company I chose is very reputable.

Value
Shipping
Quality

Date of experience: September 15, 2021

Great Experience
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: September 8, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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