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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
148
Negative
93
View ratings trends

Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,958)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user kathyb1115
Arizona
3 reviews
0 helpful votes
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September 14th, 2021
Verified purchase

I appreciate buying online and having a local company install them.

Reason I chose this business:

Low prices.

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user davidh5089
Pennsylvania
1 review
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

Great prices, but I love an extra discount at the end for loyal customers. 5%... anything?

Reason I chose this business:

Past experiences have always been great, and despite my complaint about not offering extra discounts... the price was great!

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Great prices, but I love an extra discount at the end...
February 2nd, 2021
Verified site experience
• Previous review

Great prices, but I love an extra discount at the end for loyal customers. 5%... anything?

Reason I chose this business:

Past experiences have always been great, and despite my complaint about not offering extra discounts... the price was great!

Date of experience: February 2, 2021

Thumbnail of user robertf2123
Illinois
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

Fair prices, fast delivery, easy ordering, great follow up

Reason I chose this business:

Value and selection

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user lawrenceg321
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Very good and informative website. Fast free speedy shipping.

Reason I chose this business:

I had 2 brand new tires of the same type. Vandalized in my driveway. Punctured sidewalls. Very dissatisfied with my local Mavis tire. They are claiming these Yokohamas are no longer available. Just had them installed on July 07,2021. I need to replace these tires ASAP. Tires were ordered on a Wednesday night. Arrived Friday Morning. Mounted and balanced Saturday morning, at a local shop.

Reason I chose this product:

Exact replacements for 7 week old tires that were destroyed. Due to criminal activity and trespass. Ongoing police investigation.

Value
Shipping
Quality

Date of experience: September 14, 2021

Very good and informative website
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I had 2 brand new tires of the same type. Vandalized in my driveway. Punctured sidewalls. Very dissatisfied with my local Mavis tire. They are claiming these Yokohamas are no longer available. Just had them installed on July 07,2021. I need to replace these tires ASAP.

Date of experience: September 8, 2021

Thumbnail of user robertj558
Indiana
2 reviews
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

Website is easy to navigate including vehicle selection options

Reason I chose this business:

Repeat customer who is very satisfied with Tire Rack's pricing and service

Value
Shipping
Quality

Date of experience: September 13, 2021

Easy selection and checkout process
October 4th, 2019
Verified site experience
• Previous review

Easy selection and checkout process. Used Chat to confirm a few details which was fast and smooth.

Reason I chose this business:

Previous customer who is very satisfied with Tire Rack's customer service and prices.

Date of experience: October 4, 2019

Thumbnail of user kristenf125
North Carolina
2 reviews
0 helpful votes
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September 14th, 2021
Verified purchase

This was a seamless purchase and delivery with tire rack. Thank You

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user lens74
North Carolina
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

Easy transaction and multiple tries to choose from

Reason I chose this business:

Previous customer

Reason I chose this product:

Recommendation of previous customers

Value
Shipping
Quality

Date of experience: September 15, 2021

Fairly straight forward
January 31st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

* Tire Rack attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 1, 2020

Thumbnail of user lisas555
Vermont
2 reviews
20 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Reason I chose this business:

Needed new rims for our new car and we have always had great service and products with you guys

Reason I chose this product:

We have purchased two different sets of these rims for 2 other vehicles and they have proven to be a great product.

Value
Shipping
Quality

Date of experience: September 15, 2021

You guys make it super easy to find the right wheels...
September 4th, 2021
Verified site experience
• Previous review

You guys make it super easy to find the right wheels for your car and offer a bunch of options.

Reason I chose this business:

Needed new rims for our new car and we have always had great service and products with you guys

Date of experience: September 4, 2021

Thumbnail of user giovannio13
Illinois
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

No issues whatsoever, everything was great. Thanks!

Reason I chose this business:

Have the specific tire I needed.

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user dennisb919
New Jersey
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

Excellent informational site for best selection, easy to use.

Reason I chose this business:

Used Tire Rack multiple times for best selection and excellent price

Reason I chose this product:

Comparison with other available tires allowed the best selection at reasonable price

Value
Shipping
Quality

Date of experience: September 15, 2021

Excellent informational site for best selection, easy...
September 9th, 2021
Verified site experience
• Previous review

Excellent informational site for best selection, easy to use.

Reason I chose this business:

Used Tire Rack multiple times for best selection and excellent price

Date of experience: September 9, 2021

Thumbnail of user tyuanr
Maryland
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

My experience was excellent ordering tires from TireRack.

Reason I chose this business:

I needed some tires.

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user michaelm7664
New Hampshire
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

Good shopping, wish the rating were more specific and visible.

Reason I chose this product:

Good reviews

Value
Shipping
Quality

Date of experience: September 15, 2021

Good shopping, wish the rating were more specific and...
September 9th, 2021
Verified site experience
• Previous review

Good shopping, wish the rating were more specific and visible.

Date of experience: September 9, 2021

Thumbnail of user justins879
Idaho
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

Was easy to use fairly priced and quick service had tires in stock

Reason I chose this business:

Had a tire i liked

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user jamesr2822
Kansas
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

Nice price. Comments what sold them. Tread looked awesome

Reason I chose this business:

Tires on sale

Value
Shipping
Quality

Date of experience: September 15, 2021

Nice price
September 9th, 2021
Verified site experience
• Previous review

Date of experience: September 9, 2021

Thumbnail of user herlingc
Florida
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

Awesome fast everything was here like 3 days before expected

Reason I chose this business:

The best prices

Reason I chose this product:

I was looking for it for a long time

Value
Shipping
Quality

Date of experience: September 16, 2021

Awesome fast and easy
September 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

The best prices

Date of experience: September 9, 2021

Thumbnail of user joeb1998
New York
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

I believe your site flows very nicely, Items are well displayed

Reason I chose this business:

Recommended

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user stevem2152
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Love tire rack use it all the time thanks easy to navigate and research items

Reason I chose this business:

Can always count on them

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user matthewg1057
Wisconsin
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Tire Rack tests and customer reviews really helped nail down the model I purchased!

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user wilmerc14
Kentucky
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Excellent site for ordering product. Easy to order correct tire.

Reason I chose this business:

Past customer.

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user henryg358
Texas
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

Sales person helpful was able to answer some of my questions and online ordering is user friendly

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user kindraw9
New York
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

I think it's great you offer financing times are hard

Excellent

Reason I chose this business:

It came up as the site of choice

Service
Value
Shipping
Quality

Date of experience: September 16, 2021

I think it's great you offer financing times are hard
September 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It came up as the site of choice

Date of experience: September 10, 2021

Thumbnail of user xavierb75
California
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase

Web page expires too rapidly when trying to place order

Reason I chose this business:

Internet research

Service
Value
Shipping
Quality

Date of experience: September 16, 2021

Thumbnail of user matthewd709
Ohio
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

Easy to find tires and purchase... good experience

Reason I chose this business:

Wanted to see what it was like. To order tires on line and have them delivered to a store

Reason I chose this product:

Had good reviews

Value
Shipping
Quality

Date of experience: September 16, 2021

Easy to find tires and purchase
September 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wanted to see what it was like

Date of experience: September 10, 2021

Thumbnail of user leveyw
Arkansas
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

I use Tire Rack all the time for ordering tires. Good prices.

Reason I chose this business:

Needed to replace my current tires

Value
Shipping
Quality

Date of experience: September 15, 2021

I use Tire Rack all the time for ordering tires. Good...
September 9th, 2021
Verified site experience
• Previous review

I use Tire Rack all the time for ordering tires. Good prices.

Reason I chose this business:

Needed to replace my current tires

Date of experience: September 9, 2021

Thumbnail of user irac54
Virginia
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Found tires i wanted and process/site easy.
Shipped to my installer date as promised.

Reason I chose this business:

Like select Kumo tires

Reason I chose this product:

Used exclusively on my vehicles, find them great ride comfort and great long life tread wear.

Value
Shipping
Quality

Date of experience: September 14, 2021

Found tires i wanted and process/site easy
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Like select Kumo tires

Date of experience: September 8, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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