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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,092 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26313
  • Shipping
    26275
  • Quality
    26847

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,133
Neutral
154
Negative
93
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Instant Feedback

469,649 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,092)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user chads1420
New York
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Reason I chose this business:

Best price delivered and studded on my second choice tires. I wish the grabber arctic LT was available but I'll settle for winterforce LT.

Value
Shipping
Quality

Date of experience: January 1, 2025

Thumbnail of user timothyp1954
Florida
1 review
0 helpful votes
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December 25th, 2024
Verified purchase

I've been using tire rack's website and customer service reps for a few years now to research tires and possible purchases. Both have been great and I just an order for tires at a great price with free shipping to my new home in FL. When looking for tires this is my starting point and usually where I end up buying.

Reason I chose this business:

Price and love the easy to use website

Date of experience: December 15, 2024

Thumbnail of user lisab8092
Illinois
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

I purchased 1 Kumo tire in August and just purchased my second. The same tire went up $7 dollars within 4 months which is not good, however the offer free delivery to my home where I can have it installed conveniently at Discount Tire locations for $25. This is a good service.

Reason I chose this business:

Previous purchase which was originally initiated with the advice of a close friend

Date of experience: December 20, 2024

Thumbnail of user kennethb3434
Washington
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Purchased for my Volvo XC40 Recharge EV. Arrived at installer in 2 days as promised. Installation ran about $88. Satisfied with purchase experience. Verdict out on whether these ultra high performance all seasons will be acceptable in Northeastern US winter weather.

Reason I chose this business:

Selection available

Value
Shipping
Quality

Date of experience: December 15, 2024

Thumbnail of user roberta6609
Minnesota
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

I've appreciated knowing that the wheels and tires are going to fit my vehicle perfectly and safer than trying to buy used on any marketplace. Prices are competitive and I like that I can pick them up to save additional money (delivery is never free--someone has to pay for it).

Reason I chose this business:

Past purchase experience, good pricing, and fast delivery.

Date of experience: December 11, 2024

Thumbnail of user lourdyd2
New Jersey
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

I have had a constant issue with tirerack's web site. My orders are not archived and when I need to file a claim, the order information is always not found in their site!
I hope that the orders can remain on the website and be available when needed!

Reason I chose this business:

Easy to find he matching tires for my pilot!

Date of experience: December 27, 2024

Thumbnail of user eliseb116
Elise B. – Tire Rack Rep

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Thumbnail of user roberts15754
New York
1 review
0 helpful votes
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December 23rd, 2024
Verified purchase
• Updated review

Tire Rack allowed me to purchase my preferred tires and mounted them to wheels that enhanced the appearance of my car. The snow package offered by my dealer had no options as to tire selection or wheel choice. I am very happy

Reason I chose this business:

To purchase tire storage bags.

Date of experience: December 13, 2024

Gill did a great job
December 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

You provided a solution my Audi dealer did not have

Date of experience: November 22, 2024

Thumbnail of user evans829
Connecticut
1 review
0 helpful votes
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December 30th, 2024
Verified purchase
• Updated review

Tire rack is awesome! I can find specs, details, and in depth reviews and videos on the tires that will suit my driving needs for winter and summer! The website is easy to navigate, compare, and get the exact tire you want!

Reason I chose this business:

Closeout price

Date of experience: December 20, 2024

Effortless purchases, ease of finding what you need,...
August 6th, 2024
Verified site experience
• Previous review

Effortless purchases, ease of finding what you need, plenty of information and videos to help you make your tire buying decision.

Reason I chose this business:

Tire Rack is my go to for tires. Don't waste your time and money with the competitors!

Date of experience: July 27, 2024

Thumbnail of user rossl284
Texas
1 review
0 helpful votes
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December 18th, 2024
Verified purchase

Checking Pricing, Tire Rack had Rebate that priced cheaper than internet sellers.
As stated, Legit tires and you never know with Internet sellers.
Also, road Hazard included and no additional cost. A++

Reason I chose this business:

Value & Safety

Date of experience: December 8, 2024

Thumbnail of user ericav226
Maine
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Purchasing a wheel and tire kit and it doesn't tell me if they are coming mounted and balanced and just need install on car or mounting/balancing is needed too, thankfully I have a mechanic who can do, but clarification would be nice. Thank you!

Reason I chose this business:

Low prices fast delivery

Date of experience: December 5, 2024

Thumbnail of user carlost596
Georgia
1 review
0 helpful votes
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December 19th, 2024
Verified purchase

Maybe tire rankings and testings need to be updated more frequently. But talking to someone to obtain expert advice and make an informed selection was a breeze.
Appreciate the product reviews and lots of valuable information.

Reason I chose this business:

Convenience and always enjoy buying here!

Date of experience: December 9, 2024

Thumbnail of user trayvisp
South Carolina
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

All of my Tire Rack experiences have been superb! Will recommended and purchase again! Tire Rack made it easy to find tires as well as service to have my tires mounted and balanced and installed. This process was not only cheaper than the dealership, but Tire Rack offered more products and more of a choice than the dealer. Overall making my transaction tailored to what I needed, efficiently as possible.

Reason I chose this business:

Tire Rack made it easy to find tires as well as service to have my tires mounted and balanced and installed. This process was not only cheaper than the dealership, but Tire Rack offered more products and more of a choice than the dealer. Overall making my transaction tailored to what I needed, efficiently as possible.

Date of experience: December 19, 2024

Thumbnail of user leonardz64
New Jersey
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Easy, Clear Cut, Great Site. The web site was clean cut and easy to order from. Pictures available so you could see what you were buying. Delivery was way quicker than I expect. Price of the tires was reasonable. I'll order from them again.

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: December 30, 2024

Thumbnail of user steves3865
Connecticut
1 review
0 helpful votes
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January 5th, 2025
Verified purchase
• Updated review

I have purchased multiple sets of tires and tire/wheel packages. Never had a problem and they have always been quick and efficient. The selection/prices are great and beat the local chain by a mile. No complaints from me and I will keep buying from Tirerack.com for as long as I need tires.

Reason I chose this business:

Long time, repeat customer

Date of experience: December 26, 2024

Easy-peasy
February 3rd, 2024
Verified site experience
• Previous review

Easy-peasy. Point and click.

Reason I chose this business:

This is my 3rd order and you have never disappointed me.

Date of experience: February 3, 2024

Thumbnail of user henrym1680
New York
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

Last purchased from Tire Rack in 2018 (and 2012) and it's been a while. Always the first & often last stop to compare and shop, then buy tires from. Fast shipping & delivery, promptly and fair, competitive and good pricing to match needs... and excellent with variety of choices. Thank.

Reason I chose this business:

Been planning and shopping for replacing 6 years old OEM factory tires.

Date of experience: December 14, 2024

Thumbnail of user aaronb2405
Virginia
1 review
0 helpful votes
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December 24th, 2024
Verified purchase

I've purchase a few sets of tires from Tire Rack in the past for my previous vehicle. The all-season and winter tires have always held up well. When a tire got destroyed by a sidewall puncture, the road hazard coverage was a godsend and an easy process.

Reason I chose this business:

I chose Tire Rack because of the competitive prices, huge selection, fast shipping, and excellent past shopping experiences. Before I purchase my brand new 2025 Mazda CX-5 last week, one of my first thoughts was getting a winter tire and wheel package. Bridgestone Blizzak winter tires will keep me safe this winter and make my work commute a bit easier. The black Sport Edition wheels will look awesome with the Turbo Premium trim package on my Mazda.

Date of experience: December 14, 2024

Thumbnail of user heidit383
Maryland
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Ordering was simple and easy. I was looking for a different kind of tire but was not able to find it. I reached out to an agent and he found one in comparison so i ordered those instead. Tires were shipped quickly and arrived fast.

Reason I chose this business:

Family member uses tire rack

Value
Shipping
Quality

Date of experience: December 12, 2024

Thumbnail of user jayb1505
New York
1 review
0 helpful votes
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January 7th, 2025
Verified purchase
• Updated review

Needed optimum grip for longer distance winter travel plans and chose 4 Bridgestone Bizzack tires mounted on new clearance priced aluminum wheels. Fast delivery with everything needed to install them myself. Made the difference on my first trip on roads with packed snow and ice with a confident feel of control and much lower chance of a slide-off. A worthy investment. And they look good too!

Reason I chose this business:

I am a longtime satisfied TR customer. Dealer service said I need new pads. Decided to do the rotors at the same time.

Date of experience: December 28, 2024

Tire and wheel buying made easy
December 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

A satisfied longtime customer.

Date of experience: December 30, 2023

Thumbnail of user davidh14550
New York
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Buying for years. It's slightly more convenient to buy local and just drop off vehicle but I get the tires I researched instead of what local store has in stock and save money buying from Tire Rack too

Reason I chose this business:

I always do

Date of experience: December 6, 2024

Thumbnail of user hectorm673
Florida
1 review
0 helpful votes
  • Send Message
January 4th, 2025
Verified purchase

I am happy with my tires that I purchased from Tire Rack. They have a great selection of tires to choose from. I appreciate the free road hazard warranty that they offer. It gives me peace of mind to know that if I happen to get a flat, they will help me out. I also like that I can get a quote for local tire installation from Tire Rack. It made it very easy to get my new tires installed. My vehicle is running very smoothly now!

Reason I chose this business:

Its the best

Date of experience: December 24, 2024

Thumbnail of user marcs1253
Virginia
1 review
0 helpful votes
  • Send Message
December 31st, 2024
Verified purchase

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Reason I chose this business:

It's supposed to be easy, but it was anything but easy.

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user patrickg2234
California
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

All the info I could ever need to buy the right tires for my car/application is available on your website, quick shipping(but I am in California). I have bought all of my tires here, and will continue to do so.

Reason I chose this business:

I would not consider anyone else for buying tires

Date of experience: December 23, 2024

Thumbnail of user chrisa3593
Washington
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

Never had issues, have needed to due warranty in the past and it was a no hassle no questions asked experience, I have found cheaper prices but would rather pay the few extra bucks to go through tire rack.

Reason I chose this business:

They always got what I need and are trustworthy

Date of experience: December 5, 2024

Thumbnail of user joshuad1701
New Jersey
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

I have ordered tires from Tirerack for several different vehicles over many years. All the tires I have order have worked extremely well. I have never needed to contact customer support with an issue or a problem.

Reason I chose this business:

Where I buy all my tires.

Date of experience: December 23, 2024

Thumbnail of user barryj71
Wisconsin
3 reviews
0 helpful votes
  • Send Message
December 9th, 2024
Verified purchase
• Updated review

Have been ordering tires/wheels through Tire Rack for years. Love the idea of saving money and being able to compare almost every tire out there before ordering. Recently my father in law passed away leaving my mother in law with a vehicle with a sketchy tread for winter driving in heavy snow. I thought new tires would be a perfect Christmas present for her!

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: December 5, 2024

I've purchased many tires/wheels from Tire Rack over...
November 24th, 2022
Verified site experience
• Previous review

I've purchased many tires/wheels from Tire Rack over the years. It doesn't get any better than this!

Date of experience: November 24, 2022

Dozens of transactions with Tire Rack over the years
October 18th, 2021
Verified site experience
• Previous review

Dozens of transactions with Tire Rack over the years. Will always order from them!

Reason I chose this business:

Past experience

Date of experience: October 18, 2021

Great experience!
September 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous great experience!

Date of experience: September 21, 2021

Unbiased reviews
November 7th, 2019
Verified site experience
• Previous review

Unbiased reviews. Ultimate selection.

Reason I chose this business:

Great experience in the past

Date of experience: November 7, 2019

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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