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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,621 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2979
  • Value
    26340
  • Shipping
    26302
  • Quality
    26873

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,639
Neutral
165
Negative
99
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470,444 reviews

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Reviews (37,621)

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Reviews that mention popular keywords

tire rack (7855) customer service (1714) web site (408) shopping experience (417)
Thumbnail of user stephaniec4229
North Carolina
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Good price, rebate, and fast delivery. The free road hazard warranty makes it even better! The shop they recommended was great and honored the price Tire Rack estimated for them. I will order from them again!

Reason I chose this business:

Free road hazard

Value
Shipping
Quality

Date of experience: January 9, 2025

Thumbnail of user haileym179
Missouri
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Love the fact that my tires came with a free two year road hazard protection. That saved me hundreds of dollars on replacements when life inevitably happens. Ordering and Claims process is super easy and user friendly. 10/10 would recommend

Reason I chose this business:

Repeat customer. Free road hazard warranty. Easy claim filing.

Date of experience: January 1, 2025

Thumbnail of user donaldc2688
Virginia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Straight forward, fast and discount prices. Remembers past orders. All of those hours researching tires are not needed when you find some you like and need replacements. Says it will be delivered in two days and delivery is free.

Date of experience: January 1, 2025

Thumbnail of user nikkia221
California
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

As the title says... its an easy shopping experience and then having the install scheduled and tires drop shipped is great. As prices stay competitive with Costco I will steer far away from that madness for more dedicated tire store.

Date of experience: December 31, 2024

Thumbnail of user franzf30
Massachusetts
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

I was impressed with your super fast shipping, presumably from neighboring CT. Great selection, and tons of clear/helpful tire related info on your site... In the meantime, I've referred others, so let's hope my good luck continues.

Reason I chose this business:

Convenience, tire related info,selection, and price.

Date of experience: December 30, 2024

Thumbnail of user paulu1142
New Jersey
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Waterfront Automobile is truly best combination with Tire Rack. They are truly the best mechanics with outstanding service. I been taking my cars there for nearly 30 even thou i live a hour or more away. Friendly truthful and respectful. Old time craftsmen.

Reason I chose this business:

The tires, convenience and shipment to Waterfront is the best. I will receive text messages updates as i can schedule the installation date.

Date of experience: December 30, 2024

Thumbnail of user channaj3
Missouri
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Everything was smooth, I ordered the same rims from another place and had to order 2 more because they didn't send them out. All I can say is Tire Rack is fast and A++, they even wrapped the rims in a bonnet cover! You guys are amazing! I will do business with you again.

Reason I chose this business:

Cheap price and hopefully quick delivery

Value
Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user jamesc11880
New Jersey
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Reason I chose this business:

Easiest place to make an informative decision on tires!

Value
Shipping
Quality

Date of experience: December 28, 2024

Thumbnail of user autumnb396
Maryland
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

There is always fast delivery and ease of use. I've used a tire rack for years. I highly recommend it. The road hazard warranty is an underrated luxury. I've had to do a claim a time or two, and that was simple and easy as well.

Reason I chose this business:

Cost-effective. Fast easy delivery.

Date of experience: January 1, 2025

Thumbnail of user lauraw3648
Indiana
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

We never consider any other option for tire installation on all of our vehicles. We've been using them since 1991 when we were living in Detroit. As fate would have it, we now live only 40 minutes away from the same store so we get the added bonus of having their team do the installation as well. Never any issues or problems

Date of experience: December 29, 2024

Thumbnail of user shawnw1129
Maryland
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Great until my last set of tires that Monro declined to install. Perhaps add a note that they cannot install XL low profile tires without damaging the rims. Would've saved me a bunch of time. BMW installed them quickly with no fuss.

Reason I chose this business:

Great website and reviews are spot on. Keep up the great work. Just double check the partners that you allow to do installation.

Date of experience: December 30, 2024

Thumbnail of user ryank2034
New York
1 review
0 helpful votes
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January 10th, 2025
Verified purchase

I used to deliver tires to tire rack when I worked for Goodyear and they were the only ones that could unload you in less than an hour. I thought if they are this good at receiving then they must have their stuff together and I've used them for many years and they've always been helpful and I normally get my tires in 1-2 days.

Reason I chose this business:

Fast delivery easy to use website

Date of experience: December 31, 2024

Thumbnail of user jamesm15441
Arkansas
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I've purchased from TR for well over a decade many times. On the rare occasion that the was an issue of my own doing, they took care of it, didn't charge me anymore and did it very quickly. I highly recommend using their installer network. I didn't once and it cost a lot more than had I. A+++++++

Reason I chose this business:

Convenient, fast free shipping and next day install

Date of experience: December 26, 2024

Thumbnail of user kennethm3362
California
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Just ordered... hope all goes smooth at my local Americas Tire shop. Made appointment for Monday 12/23. Tires to arrive there on Saturday 21st. Just hate up-sells at tire shops. We will see... Thanks on your end so far.

Reason I chose this business:

It was cheaper...

Value
Shipping
Quality

Date of experience: December 25, 2024

Thumbnail of user frankg2622
Pennsylvania
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I have been using Tire Rack for a few years now and I'm very pleased with the service, pricing and dependability. One of the customer service representatives, Tucker, took the time to reach out to me on the delay of an order (due to Goodyear) and then contacted me again for delivery when the ties came in. I really appreciate their quick response and overall knowledge. I would highly recommend them for all your needs.

Reason I chose this business:

Past experience

Date of experience: December 26, 2024

Thumbnail of user jasonh4320
New Jersey
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Always the best deals on tires that I can find and have been using them for almost 20 years. Shipping costs are always great (if there's even any involved) and I've had good experience with using road hazard issues, as well. Just a solid company that gets it.

Date of experience: December 21, 2024

Thumbnail of user jackw2281
New York
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Delivered on time. No issues with thousands of miles traveled locally to all our customers. That's why I ordered tires multiple times now with Tire Rack. And going forward we will order from Tire Rack!

Reason I chose this business:

Ordered before.

Date of experience: December 21, 2024

Thumbnail of user briano1813
Virginia
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Always been an easy smooth transaction. My last purchase had a shipping issue with FedEx and Tire Rack offered me a gift card even though it was nothing that they did just to make things right. Top notch Tire Rack!

Reason I chose this business:

Best place to purchase tires from

Date of experience: December 20, 2024

Thumbnail of user roberth11422
Oklahoma
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

A while back, they accidentally shipped the wrong size and they sent out the right size with no hassle and I got it fast. Their brands offer better quality than the big box store tires that bubbled after a month. And when I had a blowout, their warranty actually refunded the cost after buying a replacement tire! It's nice to work with a company that keeps their word. Hard to find a company with integrity now of days.

Reason I chose this business:

Possible to get what I need. The website does not allow me to sort, search, or filter for what I want, so I have to do everything manually so that a huge pain to query every size and config. But every UI is poorly made these days. The fact it is even possible to buy the product without a scam is so much better than others. And unlike big box stores that try to act like they have the product but don’t, this site doesn’t try to trick people.

Date of experience: January 2, 2025

Thumbnail of user ryane1239
Wisconsin
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Tirerack.com is a great place to gather information and compare multiple tires, or even obtain information about wheel size, offset, center bore, etc. They make it so easy to buy and have installed by a local installer. I highly recommend tirerack.com.

Reason I chose this business:

Easy to filter by snow tires, and compare available tires by tire size.

Date of experience: December 24, 2024

Thumbnail of user christopherb4915
South Carolina
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

Always have a great experience with Tire Rack and staff. A previous order was delayed in shipping and they gave me a great discount on my next purchase. I will never buy another tire elsewhere. Customer for life.

Reason I chose this business:

Great customer service, competitive pricing, delivered right to my doorstep. Who could ask for anything more.

Date of experience: December 30, 2024

Thumbnail of user noer46
Florida
1 review
0 helpful votes
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January 9th, 2025
Verified purchase
• Updated review

I have ordered various tires for different vehicles of mine and the service has always been excellent at an affordable price. The tires at the local shop is 50% more. Thank you for helping me save some money.

Reason I chose this business:

For better prices and quick service delivery.

Date of experience: December 30, 2024

User friendly and quick response from customer service
August 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Used it in the past. Great service and reasonable prices.

Date of experience: August 17, 2024

Thumbnail of user scotth4771
Florida
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Tire Rack offers good and thorough descriptions and reviews of what they sell, as well as competitive pricing. My orders show up when they're supposed to, and are what I ordered. I've bought wheels, tires and brake parts, all have been top-notch.

Reason I chose this business:

Previous experience as a Tire Rack customer.

Date of experience: December 21, 2024

Thumbnail of user robertp8512
Illinois
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

I've been buying tires from Tire Rack for 20+ years. Never any disappointments. The tech advisors are fantastic: courteous, knowledgeable, and car enthusiasts. Delivery is quick and always right. Great selection of tires and wheels.

Reason I chose this business:

I just ordered my winter tire/wheel package for my wife's new car. This must be at least 10th set I purchased throughout the years.

Date of experience: December 19, 2024

Thumbnail of user jasonn1749
New Hampshire
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

I love being able to look at all the detailed information TireRack provides and compare to other sources to make an informed decision. The problem I have with shopping in person is lack of information. I need more than a pretty tread pattern and I don't want one salesman's opinion.

Reason I chose this business:

Convenience and detailed info

Date of experience: December 23, 2024

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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