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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26461
  • Shipping
    26423
  • Quality
    26994

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,977
Neutral
185
Negative
116
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Instant Feedback

472,454 reviews

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How would you rate Tire Rack?

Reviews (39,010)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8165) customer service (1788) web site (414) shopping experience (429)
Thumbnail of user jakeg122
Texas
1 review
0 helpful votes
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March 18th, 2022
Verified purchase
• Updated review

Easy to use website and great execution and delivery to back it up. Well done

Value
Shipping
Quality

Date of experience: March 18, 2022

Process was great from start to finish
November 5th, 2021
Verified purchase
• Previous review

Love website as a decision making tool. From website to technician that installed 4 tires and balanced in my driveway I couldn't ask for a better experience.

Reason I chose this business:

Product and Service combined

Value
Shipping
Quality

Date of experience: November 5, 2021

Thumbnail of user jaynes96
Illinois
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

First time order. Satisfied --- help from a friend that orders from you all the time

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user swochandg
New York
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

It was really easy to shop. Price was very reasonable. And the very fast delivery.

Reason I chose this business:

Very reasonable price

Value
Shipping
Quality

Date of experience: September 8, 2022

Thumbnail of user davew952
Tennessee
1 review
0 helpful votes
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April 7th, 2022
Verified purchase

I got online, found my tire, placed my order. What more can I ask for?

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: April 7, 2022

Thumbnail of user jv154
California
1 review
0 helpful votes
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October 6th, 2021
Verified purchase

Website was user-friendly. Easy to place order and delivery was next day. That was great.

Reason I chose this business:

Had the tire that I needed

Value
Shipping
Quality

Date of experience: October 6, 2021

Thumbnail of user leandror19
Florida
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Not all installers seem to be excited to work with Tire Rack, not sure why

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Not all installers seem to be excited to work with...
August 24th, 2021
Verified site experience
• Previous review

Not all installers seem to be excited to work with Tire Rack, not sure why

Date of experience: August 24, 2021

Thumbnail of user emilyb1318
Pennsylvania
1 review
0 helpful votes
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November 9th, 2022
Verified purchase

Great service last time I ordered tires so I am getting tires from you again.

Reason I chose this business:

Same as above.

Value
Shipping
Quality

Date of experience: November 9, 2022

Thumbnail of user barbl135
Iowa
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Good experience and had what we needed and looking for tires for our other vehicles

Reason I chose this business:

Had what we wanted

Reason I chose this product:

Match the other two tires

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user ronr851
Indiana
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Kip was very helpful in selection of tire. Seemed very patient in answering my questions.

Reason I chose this business:

Heard positive things from a friend. You had what I needed.

Value
Shipping
Quality

Date of experience: October 24, 2022

Thumbnail of user garenl
Pennsylvania
1 review
0 helpful votes
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April 29th, 2022
Verified purchase
• Updated review

Easy to use website and hopefully this order goes as easily as the last order.

Reason I chose this business:

Price and convenience.

Quality

Date of experience: April 29, 2022

Easy to navigate web site
October 23rd, 2019
Verified site experience
• Previous review

Date of experience: October 23, 2019

Thumbnail of user waynem826
Florida
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Shopping by tire size was easy, and fast, and delivery was faster than I expected.

Value
Shipping
Quality

Date of experience: October 24, 2022

Thumbnail of user marlonl29
Minnesota
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

My experience was excellent, the tires arrived on time and the installer was very professional

Reason I chose this business:

Previous experience

Reason I chose this product:

The right fit for my ride

Value
Shipping
Quality

Date of experience: August 10, 2021

Thumbnail of user mach63
New Jersey
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Great, as always on time. They products they post are the ones they ship out.

Reason I chose this business:

Because they always ship on time and I get my order sooner then expected.

Reason I chose this product:

It is what I needed and was looking for.

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user geneb200
Texas
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Very good tires and fast delivery. Price was competitive giving that the delivery was free

Date of experience: January 29, 2021

Thumbnail of user richardt1829
Florida
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Very fast delivery. Tires were mounted and balanced and delivery went out the next day.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: June 21, 2022

Thumbnail of user shawnp196
New York
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

It was was to place an order. Tires shipped an had them in 3 days

Date of experience: December 18, 2020

Thumbnail of user scottl1483
Illinois
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Nice and easy to find what you need and straight forward to place the order

Reason I chose this business:

Price and selection and have used before

Value
Shipping
Quality

Date of experience: February 11, 2022

Thumbnail of user earlm208
Alabama
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase

Issues ordering tires with the web site, one phone call help to correct the issues

Reason I chose this business:

Tire availability

Service
Value
Shipping
Quality

Date of experience: July 20, 2022

Thumbnail of user brianj967
Pennsylvania
2 reviews
0 helpful votes
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October 19th, 2021
Verified purchase

This s like my 4th set for this car. I like the convenience of tirerack.

Reason I chose this business:

Good experience with previous purchases

Value
Shipping
Quality

Date of experience: October 19, 2021

Thumbnail of user alanw615
Ohio
1 review
0 helpful votes
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August 20th, 2021
Verified purchase

I've used your service@5 times and very satisfied with your service. Always 5 stars service.

Reason I chose this business:

Repeat customer.

Reason I chose this product:

Price and install service.

Value
Shipping
Quality

Date of experience: August 20, 2021

Thumbnail of user glennh346
New York
1 review
0 helpful votes
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March 20th, 2022
Verified purchase

Web site easy to navigate and easy to place order. Price was lower than expected.

Reason I chose this business:

Price and ease of shopping on Tire Rack's web site.

Value
Shipping
Quality

Date of experience: March 20, 2022

Thumbnail of user lloydv31
South Carolina
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

This was my first ever visit to TireRack.com and it was so quick and easy!

Reason I chose this business:

Brand recognition as an online tire retailer.

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user alanr463
New Jersey
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase
• Updated review

Very easy to order on line. Chat assistance worked very well to answer my questions

Value
Shipping
Quality

Date of experience: August 2, 2021

Very easy to order on line
July 26th, 2021
Verified site experience
• Previous review

Very easy to order on line. Chat assistance worked very well to answer my questions

Date of experience: July 26, 2021

Thumbnail of user juliew652
Connecticut
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Had the tire i needed after i hit a curb and came the next day!

Date of experience: February 1, 2021

Thumbnail of user chelseaa127
Alabama
1 review
0 helpful votes
  • Send Message
July 20th, 2022
Verified purchase
• Updated review

Easy to find exactly what I was looking for. The site is easy to use.

Reason I chose this business:

I was referred.

Reason I chose this product:

Needed a tire placement

Value
Shipping
Quality

Date of experience: July 20, 2022

Easy to find exactly what I was looking for
June 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I was referred.

Date of experience: June 28, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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