• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2984
  • Value
    26413
  • Shipping
    26375
  • Quality
    26946

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,476
Neutral
179
Negative
107
View ratings trends

Instant Feedback

471,740 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (38,492)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (8034) customer service (1763) web site (411) shopping experience (424)
Thumbnail of user kevinc1754
Virginia
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Like the performance reviews and how the site is organized

Reason I chose this business:

Recommendation from a co-worker.

Reason I chose this product:

Michelin Defenders weren't in stock and the CrossClimate 2 had a $100 rebate.

Value
Shipping
Quality

Date of experience: August 31, 2021

Like the performance reviews and how the site is organized
August 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommendation from a co-worker.

Date of experience: August 25, 2021

Thumbnail of user scotto426
Washington
2 reviews
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Easy to use look up for local installers. Easy to find what I needed

Reason I chose this business:

Have used them before

Value
Shipping
Quality

Date of experience: August 31, 2021

Easy to use look up for local installers
August 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have used them before

Date of experience: August 25, 2021

Thumbnail of user bryceb63
Maryland
2 reviews
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase
• Updated review

The selection of tires is second to none and the delivery time is superb

Reason I chose this business:

They had what I was looking for in stock

Value
Shipping
Quality

Date of experience: September 5, 2023

Enjoyable
October 21st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Have always had great service with Tire Rack

Date of experience: October 21, 2020

Thumbnail of user rolandb114
Florida
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

In stock is the best business policy and you always have it in stock

Reason I chose this business:

Past orders and Because you have it in stock

Reason I chose this product:

Tire for trailer

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user sanjeevn5
New York
1 review
0 helpful votes
  • Send Message
September 2nd, 2021
Verified purchase

Easy and now unable to get invoice to submit rebate.

Reason I chose this product:

Online reviews

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user rodneym207
Virginia
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

Great tires & delivery- it was easy & was received in a timely matter

Date of experience: January 28, 2021

Thumbnail of user noram189
California
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase
• Updated review

Everything is really easy to order and found my tire size and easy paid

Reason I chose this business:

Because I have a flat tire

Reason I chose this product:

Because I need it

Value
Shipping
Quality

Date of experience: August 4, 2022

Everything is really easy to order
July 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Because I have a flat tire

Date of experience: July 29, 2022

Thumbnail of user nelsonf49
Texas
1 review
0 helpful votes
  • Send Message
January 28th, 2021
Verified purchase

My experience was pleasant. Everything was super transparent and easy!

Date of experience: January 28, 2021

Thumbnail of user bradw377
Georgia
2 reviews
0 helpful votes
  • Send Message
March 18th, 2022
Verified purchase

Quick and easy, but installers should be rated and ranked.

Reason I chose this business:

Trusted brand

Value
Shipping
Quality

Date of experience: March 18, 2022

Thumbnail of user brianb3515
New York
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

Great customer service, and great selection. Exceptional quality all around

Reason I chose this business:

Recommended to me by family.

Value
Shipping
Quality

Date of experience: September 6, 2022

Thumbnail of user bradleyf134
Michigan
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

Excellent, very easy, tires arrived very quick. Would use again.

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user davidc5961
Massachusetts
2 reviews
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

Excellent selection and availability. Easy order process and great pricing.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: September 6, 2022

Thumbnail of user robertg1488
Arkansas
1 review
0 helpful votes
  • Send Message
April 3rd, 2022
Verified purchase
• Updated review

Fast and easy way to buy tires. Simple website to navigate and great prices.

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: April 3, 2022

Easy to use site and good prices on tires
April 27th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Friend recommended

Date of experience: April 27, 2020

Thumbnail of user frankh495
New York
1 review
0 helpful votes
  • Send Message
March 17th, 2022
Verified purchase
• Updated review

Great deals, great service, easy to use website, very fast delivery. Very positive experience

Reason I chose this business:

Have purchased from Tire Rack before and had good experience.

Value
Shipping
Quality

Date of experience: March 17, 2022

Very easy website to work with
October 18th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Good pricing, fast delivery.

Date of experience: October 18, 2020

Thumbnail of user christopherr1056
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 17th, 2022
Verified purchase

Quick and easy, and a better price than both the dealership and my installer.

Reason I chose this business:

Cost effectiveness.

Value
Shipping
Quality

Date of experience: March 17, 2022

Thumbnail of user paull1347
Ohio
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase
• Updated review

I love how easy it is to find what I need and order it.

Reason I chose this business:

I have used them before with good results

Value
Shipping
Quality

Date of experience: September 21, 2022

It went fine with some assistance from your chat line
April 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past shopping experiences.

Date of experience: April 28, 2021

Thumbnail of user patricko326
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 23rd, 2021
Verified purchase

Lots of info on all Products. Lots to choose from.

Reason I chose this business:

Excellent service

Value
Shipping
Quality

Date of experience: December 23, 2021

Thumbnail of user alanj191
Florida
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase
• Updated review

Easy to deal with. Good price. Quick delivery. Good product.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: June 10, 2022

Glitch the first try but successful the second
November 11th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Date of experience: October 12, 2020

Thumbnail of user michaelr5387
New York
1 review
0 helpful votes
  • Send Message
December 3rd, 2022
Verified purchase

Easy to use, tires came when they said they would.

Value
Shipping
Quality

Date of experience: December 3, 2022

Thumbnail of user daniely72
Florida
4 reviews
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Great customer service and good prices. The service was exceptional

Service
Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user rayt256
North Dakota
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

Very easy to access web site and order wheels. Ordering was quick and easy

Reason I chose this business:

Seen add on my news feed

Value
Shipping
Quality

Date of experience: June 20, 2022

Thumbnail of user dominicp82
Texas
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase
• Updated review

Fast ordering and shipping. Quick and easy to navigate site

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: December 5, 2022

Great website and very informative
February 24th, 2021
Verified site experience
• Previous review

Great website and very informative. Makes tire shopping so easy on no second guessing.

Reason I chose this business:

Always been a Tire Rack shopper for years. Great price and service. Only place I'll get my tires.

Reason I chose this product:

They are the same as what's installed on my vehicle and I've always been a Continental user. Conti's are the only one I used for all my vehicles. They have great warranty and also free roadside hazard for 2 years which is just a great plus to an already superb product.

Date of experience: February 24, 2021

Thumbnail of user timothyh689
New York
1 review
0 helpful votes
  • Send Message
October 4th, 2021
Verified purchase

Easy shopping, and fast service. Site was easy to navigate.

Reason I chose this business:

I have bought tires and wheels from you before

Value
Shipping
Quality

Date of experience: October 4, 2021

Thumbnail of user angelag897
South Carolina
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase
• Updated review

Easy to navigate and find decent prices. Compared to others

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: June 9, 2022

Quick easy
June 2nd, 2022
Verified site experience
• Previous review

Date of experience: June 2, 2022

Awesome
November 14th, 2021
Verified purchase
• Previous review

Easy and simple and quick delivery to installer. Great

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: November 14, 2021

Great
February 19th, 2021
Verified site experience
• Previous review

Date of experience: February 19, 2021

Thumbnail of user micheles410
California
1 review
0 helpful votes
  • Send Message
March 16th, 2022
Verified purchase
• Updated review

Good pricing and great service with minimal effort - good stuff

Reason I chose this business:

Price and service

Value
Shipping
Quality

Date of experience: March 16, 2022

Easy enough
January 27th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and service

Date of experience: January 27, 2022

Easy to use and prices are best
December 19th, 2019
Verified site experience
• Previous review

Date of experience: December 19, 2019

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?