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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,416 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2983
  • Value
    26403
  • Shipping
    26365
  • Quality
    26936

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,401
Neutral
179
Negative
107
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Instant Feedback

471,625 reviews

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How would you rate Tire Rack?

Reviews (38,416)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (8010) customer service (1760) web site (411) shopping experience (424)
Thumbnail of user colleenb611
California
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

So far ordering is good! I just received my order and everything looks good so far!

Reason I chose this business:

I was referred

Value
Shipping
Quality

Date of experience: December 20, 2022

Thumbnail of user chazc14
Virginia
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Good price and the tires arrived to the installer the very next day. Hard to beat

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user michaels9851
Pennsylvania
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

Your website was very easy to navigate, price was competitive, staff was very helpful and friendly

Value
Shipping
Quality

Date of experience: November 5, 2022

Thumbnail of user levancer
Maryland
1 review
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Found the tires I wanted for the a great price and they were the brand I was looking for.

Reason I chose this business:

I purchased from here before.

Value
Shipping
Quality

Date of experience: August 8, 2021

Found the tires I wanted for the a great price
August 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

I purchased from here before.

Date of experience: August 2, 2021

Thumbnail of user staceyc553
Missouri
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Order very easy. This is a warranty replacement and is easy to use your warranty process.

Reason I chose this business:

Warranty replacement

Service
Value
Shipping
Quality

Date of experience: January 14, 2023

Thumbnail of user douglasc564
Indiana
1 review
0 helpful votes
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September 4th, 2022
Verified purchase
• Updated review

Very easy and nice people to work with
Very knowledgeable and friendly staff
Very reasonable prices

Reason I chose this business:

I have ordered from them before. Quick and easy

Value
Shipping
Quality

Date of experience: September 4, 2022

Very easy to order and get what you need
February 22nd, 2022
Verified site experience
• Previous review

Date of experience: February 22, 2022

Thumbnail of user pauld1135
Massachusetts
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase
• Updated review

It was easy to order and I was able to deliver to my local auto shop.

Reason I chose this business:

Excellent previous experience

Value
Shipping
Quality

Date of experience: September 8, 2022

Great
April 9th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Easy to use and I always find the tires I want

Date of experience: April 9, 2020

Thumbnail of user shaned204
Illinois
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

Great will use them again and the installer was great on time and fast great guy.

Date of experience: January 28, 2021

Thumbnail of user roberts5324
California
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Cheap and easy pick up. Awkward pulling up to the pick up spot in a car.

Reason I chose this business:

Cheaper than tire dealers/installers

Reason I chose this product:

Cheap A/T and snow rated

Value
Shipping
Quality

Date of experience: August 12, 2021

Thumbnail of user gloriam405
Massachusetts
2 reviews
0 helpful votes
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June 13th, 2022
Verified purchase

Fast, easy and very quick and of course painless. Website easy to navigate and check out.

Reason I chose this business:

My baby needs shoes too.

Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user michaelv394
Colorado
2 reviews
0 helpful votes
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October 7th, 2021
Verified purchase
• Updated review

Easy and quick. I appreciate that Tire Rack check my tire sizes and confirms my order.

Reason I chose this business:

Good Service and able to see winter ratings.

Value
Shipping
Quality

Date of experience: October 7, 2021

It is so easy
July 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Love the ratings.

Date of experience: July 10, 2020

Thumbnail of user wenchunc
Mississippi
1 review
0 helpful votes
  • Send Message
November 9th, 2022
Verified purchase
• Updated review

Hope there will be more options of items. I will be buy more from this website.

Reason I chose this business:

Item in stock

Value
Shipping
Quality

Date of experience: November 9, 2022

Hope there will be more options
November 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Item in stock

Date of experience: November 3, 2022

Thumbnail of user john25
Washington
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

The price of the tires are bought were the best and they were delivered extremely quickly.

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user derekl370
Massachusetts
1 review
0 helpful votes
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July 21st, 2022
Verified purchase
• Updated review

I found the exact tire I was looking for. And I'm very happy with the quality of the tire.

Reason I chose this business:

I've used them before.

Value
Shipping
Quality

Date of experience: July 21, 2022

Quick and easy
July 21st, 2022
Verified site experience
• Previous review

Quick and easy. Found what I wanted. Great value

Reason I chose this business:

Best value.

Date of experience: July 21, 2022

Thumbnail of user emilyt258
Virginia
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

I thought the prices were reasonable and the tires I bought were shipped almost right away

Date of experience: February 2, 2021

Thumbnail of user trevorl96
Texas
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Ordered on Wednesday and received on Friday. The tires looked great and were a great buy

Date of experience: February 2, 2021

Thumbnail of user josec1494
Cuba
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

The purchase would have been easier if the Spanish language had been included in the interface

Value
Shipping
Quality

Date of experience: September 13, 2022

Thumbnail of user christianc284
Washington
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase
• Updated review

Easy site navigation and ordering process. Always fast delivery.

Reason I chose this business:

USED TIRE RACK MULTIPLE TIMES

Value
Shipping
Quality

Date of experience: December 20, 2023

Easy and efficient
September 9th, 2020
Verified site experience
• Previous review

Date of experience: September 9, 2020

Thumbnail of user josephs2538
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 21st, 2022
Verified purchase
• Updated review

Fast and easy and my tires were in stock and needed them shipped and installed quickly.

Reason I chose this business:

Only dealer with tires in stock

Value
Shipping
Quality

Date of experience: February 21, 2022

Fast and easy
February 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

In stock tires and they were the best for my care

Date of experience: February 21, 2022

Thumbnail of user jasonm2370
California
3 reviews
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Item was easy to find, great close-out sale price, and extra fast shipping!

Value
Shipping
Quality

Date of experience: December 20, 2023

Thumbnail of user kashemas
Michigan
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

Quick easy and affordable... I love how simple it was.

Value
Shipping
Quality

Date of experience: December 21, 2023

Thumbnail of user mikej2001
Florida
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase
• Updated review

It was nice and easy. Certainly will by from tire rack again!

Reason I chose this business:

Convenience and options.

Value
Shipping
Quality

Date of experience: December 20, 2023

Thumbnail of user rachelc1251
Rachel R. – Tire Rack Rep

Thank you for your kind words and review. If there was anything we could do to make your experience better, please contact us at Custsvc@tirerack.com.

It was nice and easy
December 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Convenience and options.

Date of experience: December 14, 2023

Thumbnail of user randys510
Minnesota
2 reviews
0 helpful votes
  • Send Message
February 3rd, 2021
Verified purchase
• Updated review

This was a great experience. Once I found the wheel I wanted the rest was easy.

Reason I chose this business:

I like the website and I have purchased from Tire Rack before.

Reason I chose this product:

They look perfect on my truck

Value
Shipping
Quality

Date of experience: February 3, 2021

This was a great experience
January 28th, 2021
Verified site experience
• Previous review

This was a great experience. Once I found the wheel I wanted the rest was easy.

Reason I chose this business:

I like the website and I have purchased from Tire Rack before.

Date of experience: January 28, 2021

Thumbnail of user arnelr3
Virginia
2 reviews
0 helpful votes
  • Send Message
December 22nd, 2023
Verified purchase

Easy process. Great selection of tires to choose from the available options for my car.

Reason I chose this business:

Selection and pricing

Value
Shipping
Quality

Date of experience: December 22, 2023

Thumbnail of user nathana476
Minnesota
1 review
0 helpful votes
  • Send Message
December 22nd, 2023
Verified purchase

The product is a good deal and it was delivered earlier than expected!

Reason I chose this business:

Good selection

Value
Shipping
Quality

Date of experience: December 22, 2023

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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