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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26387
  • Shipping
    26349
  • Quality
    26920

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,287
Neutral
177
Negative
106
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Instant Feedback

471,467 reviews

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How would you rate Tire Rack?

Reviews (38,299)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7995) customer service (1757) web site (411) shopping experience (424)
Thumbnail of user vanessau28
New Jersey
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

The process to order was easy. The delivery was quick. Thank you!

Date of experience: January 15, 2021

Thumbnail of user davidm4732
Florida
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

My order was successful delivered, it was even delivered faster than expected.

Date of experience: January 17, 2021

Thumbnail of user tracyn305
California
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Quick and easy ordering and I found what I needed really easily.

Reason I chose this business:

Product availability, price and shipping rates.

Reason I chose this product:

I have purchased these brands before and I know they work great on my vehicles.

Value
Shipping
Quality

Date of experience: August 23, 2021

Quick and easy ordering
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Product availability, price and shipping rates.

Date of experience: August 17, 2021

Thumbnail of user georgep1005
Massachusetts
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Paypal didn't work

They put the tires on, but didn't check the psi on the car requirements.

Reason I chose this business:

Local tire shop doesn't work with rims.

Reason I chose this product:

OEM rims were too big

Value
Shipping
Quality

Date of experience: August 4, 2021

Paypal didn't work
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Local tire shop doesn't work with rims.

Date of experience: July 29, 2021

Thumbnail of user josephw1244
South Carolina
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

It was painless. The tires are great and the price is great.

Reason I chose this business:

Best deals and great service.

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user ericf864
Colorado
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Great I received the tire I ordered the same day that's service

Reason I chose this business:

Always have tires that I need and good prices

Reason I chose this product:

Needed a tire

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user jonathanr669
Florida
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase
• Updated review

I've ordered tires from you guys for years. Always a pleasure ordering from you guys

Reason I chose this business:

Great selection of tires, loads of information...ease of website use

Value
Shipping
Quality

Date of experience: January 7, 2023

Have ordered alot of tires thru this site
June 5th, 2022
Verified site experience
• Previous review

Have ordered alot of tires thru this site. Like the different opinions of people and the great work the people at tirerack do to give great info on tires. Thanks again guys

Date of experience: June 5, 2022

Always pleasant shopping with tirerack
June 26th, 2021
Verified site experience
• Previous review

Always pleasant shopping with tirerack. Very informative info, and great reviews. Helps having info before making a purchase

Reason I chose this business:

I have used them on my past 6-8 tire purchases. Great selection, and good info on tire choice for vehicle/driving style.

Date of experience: June 26, 2021

Thumbnail of user richardb3178
New York
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

They work wonders! I love them. I'll get them again and again.

Reason I chose this business:

I have a tire rack credit card plus tire rack is popular and I trust them to give me the best recommendations. In person that is. Last time someone over the phone charge me for the most expensive tire after purchasing and reviewing my order did I realize.

Reason I chose this product:

I needed rear brakes and hawk had the best review and reasonable price for performance.

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user mikew1634
California
3 reviews
0 helpful votes
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June 27th, 2022
Verified purchase

Was Easy to find tires that no one else had. Site was easy to navigate.

Reason I chose this business:

Trusted name, and youhad my tires.

Value
Shipping
Quality

Date of experience: June 27, 2022

Thumbnail of user denieller2
Pennsylvania
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

I ordered tires on a Sunday and received them on a Tuesday!

Reason I chose this business:

Prices and timely service

Reason I chose this product:

Tire rating and overall review

Value
Shipping
Quality

Date of experience: February 20, 2021

Thumbnail of user jamesj2178
Virginia
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Delivery was on time, price was fair, and tires was accurately described!

Reason I chose this business:

I always use tire rack, very convenient!

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user stevens2735
Pennsylvania
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Site was very easy to use and the info was very clear.

Reason I chose this business:

Was recommended

Value
Shipping
Quality

Date of experience: July 16, 2022

Thumbnail of user alexap41
New York
1 review
0 helpful votes
  • Send Message
August 25th, 2022
Verified purchase
• Updated review

Tires were delivered within 24 hours as informed. Tires were in great condition as described.

Reason I chose this business:

Prior customer

Value
Shipping
Quality

Date of experience: August 25, 2022

The process is quick and very understandable
November 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have had nothing but positive experiences with Tier Rack.

Date of experience: November 29, 2021

Quick, easy, and simple!
August 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Needed tires

Date of experience: August 20, 2020

Thumbnail of user markn1020
Florida
1 review
0 helpful votes
  • Send Message
March 6th, 2022
Verified purchase

Very easy! Had them delivered to a local installer. Very easy process

Value
Shipping
Quality

Date of experience: March 6, 2022

Thumbnail of user shenequiab
Louisiana
1 review
0 helpful votes
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November 27th, 2021
Verified purchase

Tire rack delivers when they say they will, that's why I order from tire rack.

Reason I chose this business:

Great service

Value
Shipping
Quality

Date of experience: November 27, 2021

Thumbnail of user jeremeeb
Mississippi
1 review
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Navigation was extremely easy and finding what I wanted was made easy.

Reason I chose this business:

Price / road hazard offered with tires / speed of delivery

Reason I chose this product:

Reviews of the tire.

Value
Shipping
Quality

Date of experience: August 5, 2021

Navigation was extremely easy
July 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price / road hazard offered with tires / speed of delivery

Date of experience: July 30, 2021

Thumbnail of user markj2077
Mississippi
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase
• Updated review

I love the way it drives, and the handles on the road.

Reason I chose this business:

Because I been shopping with tire rack for a while.

Value
Shipping
Quality

Date of experience: June 21, 2023

Great service!
April 24th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I love the quality tires.

Date of experience: April 24, 2023

It was great!
April 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because I used you before.

Date of experience: April 23, 2023

Thumbnail of user kathyw713
Florida
1 review
0 helpful votes
  • Send Message
September 23rd, 2021
Verified purchase

Always satisfied. Never a problem. Delivery is always just a few days.

Reason I chose this business:

Used them many times before.

Value
Shipping
Quality

Date of experience: September 23, 2021

Thumbnail of user alb190
Ohio
1 review
0 helpful votes
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November 26th, 2022
Verified purchase
• Updated review

It was quick and efficient I like the products and the services

Reason I chose this business:

I have before

Reason I chose this product:

Want good quality for a good price

Value
Shipping
Quality

Date of experience: November 26, 2022

It was quick and efficient
November 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I have before

Date of experience: November 20, 2022

Great deals and fast service
August 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Needed tires

Date of experience: August 6, 2020

Thumbnail of user danielh2191
Florida
1 review
0 helpful votes
  • Send Message
May 9th, 2022
Verified purchase

Quick and easy! Had the parts I needed and delivery was quick.

Reason I chose this business:

Availability of parts

Quality

Date of experience: May 9, 2022

Thumbnail of user matthewj475
Maryland
1 review
0 helpful votes
  • Send Message
January 27th, 2022
Verified purchase

Easy to find and purchase tires and find a high rated installer.

Reason I chose this business:

Wanted an easy purchase option from home.

Value
Shipping
Quality

Date of experience: January 27, 2022

Thumbnail of user vasiles5
Illinois
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

Very nice and easy to buy. Buy here for quality, fast delivery and nice product

Reason I chose this business:

Quality and fast solution

Value
Shipping
Quality

Date of experience: April 24, 2022

Thumbnail of user veronicas434
California
1 review
0 helpful votes
  • Send Message
November 14th, 2021
Verified purchase

So easy to navigate the site and convenient to ship to retailer.

Reason I chose this business:

Recommended by Firestone store rep.

Value
Shipping
Quality

Date of experience: November 14, 2021

Thumbnail of user briant1708
Indiana
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

I got the tires I wanted. Quick delivery. Installed the same day.

Reason I chose this business:

Best selection of tires for my car.

Value
Shipping
Quality

Date of experience: August 27, 2023

Thumbnail of user steveh2862
Florida
1 review
0 helpful votes
  • Send Message
March 8th, 2022
Verified purchase

Very easy to order, and website easy to navigate, went right to my vehicle and tire choices

Reason I chose this business:

Price and mobile install option

Value
Shipping
Quality

Date of experience: March 8, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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