- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Titancustoms has a rating of 1.8 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Titancustoms most frequently mention credit card, and phone call problems. Titancustoms ranks 85th among Motorcycle Parts sites.
Ordered a seat from Titan then read some reviews after I ordered. I got worried because of bad reviews. I left it on order and it came a few days later than expected but what doesn't with this covid crap going on. Seat what in perfect shape and was the cheapest place to get it from. Keep up this customer service and the bad reviews will all get buried in the past. Thanks Titan!
Ordered a part on May 4,2023. Originally told 2-3 weeks for delivery. Receipt said 4-6 weeks. It is now over 4 months later and we don't have the part and every email and voice message to Titan has been ignored. Can't get anyone to answer the phone there. They'll take your money but good luck getting your parts. Buyer beware!
I ordered helmet, never recieved, no response from comp phone or email, had to dispute charges. Would not use this company again
Tip for consumers:
dont recomend
Products used:
motorcycle helmet
Crap company. Fraudulent sales. No refund. Ordered mufflers found out they were discontinued years ago.
So i ordered some S&S goodies for my harley build from Titan customs lucky they had wat i needed and they wanted to do business with me so i placed my order got immediate order # happy with my online purchase, i told a buddy about my find and buy he quickly said did u not read reviews b4 u paid i said im not into what others say i like to experience things for my self and he said we will see! So i left it alone the next morni g he send me links to reviews i didnt beleive it so he kinda scared me a bit so i looked my self and there was alot of bad BUT VERY OLD REVIEWS, so i reached out via email and got a response with in 10 to 15 mins letting me know wat was going on, i was speaking with Brandon. Sales manager very professional, and concerned with my needs gave me the info and it was done, just like Brandon said everything played out exactly day by day so i oreder this 2/18/22 and got it today 3/3/22 this is a legit company guys. Im very happy with my service and products and very well packed as well 10 stars keep up the good work thanks
Tip for consumers:
2/18/22 i ordered and got it 3/3/22 just like Brandon the sales manager told me str8 up legit guy and company im very happy will do more business with them 100%
Products used:
Went with S&S parts
Order part and contacted Titan talked to Chris who was very helpful. No issues received days early.
Products used:
Bassani 2x2 headpipe
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
