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Tuckernuck

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California
1 review
0 helpful votes
Follow Megan S.
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Great styles, but Too Pricey
December 31, 2022

Love the styles/designs for women's clothes but feel it's overpriced for what it is. One dress I bought shrunk after following the exact cleaning instructions on the label and is now too short to wear, which is really disappointing for how much it cost. Also feel like a $2-300 dress could be shipped in nicer packaging than something I would buy from Target.

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Great print, odd waist
August 6, 2022

I was worried this print would end up being a little sheer and require nude underwear, but they are completely opaque and the quality is fantastic. However, the stitching at the waistband doesn't have any give, so whenever I pull them on and off I have to be careful over my hips not to tear the stitching. Seems like an odd way to construct a pair of leggings.

Date of experience: August 6, 2022
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
September 14, 2022

Clothing was exactly as described. Perfect fit to size. Had one return... not because I did not love the loafers... my foot was too wide. Beautiful shoe... sorry to send them back. No issue with return... easy process.

Date of experience: September 14, 2022
Illinois
1 review
0 helpful votes
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Best Dressed
November 9, 2022

This is a very traditional, classy, elegant dress. I am an XS-0 and ordered an XS. The material is on the heavier side which keeps it from hanging on a petite frame. It is comfortable. I had no problems with ordering( except it was out of stock for awhile), shipping or delivery. I can't wait to wear it. The pearl buttons are a nice accent. Would love this in navy!

Date of experience: November 9, 2022
New Jersey
2 reviews
0 helpful votes
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Adorable dress but...
December 1, 2022

The dress was adorable overall but after one wearing--to work, so nothing stressful--the hem completely fell down--the stitching unravelled, and that's when I noticed the 'thread' was just plastic. If I'm paying over $120.00 for a dress, I would want the hem to stay stitched for a while... as in a few years. It arrived quickly though, so good in that respect and fit well. But as for lasting quality, not so much.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Still waiting on refund
November 28, 2023

Returned 3 items from Tuckernuck, Nov 2nd to Staples where I was directed by Tuckernuck to take them for express return. Not much of an Express return process-Still haven't received refund. Called to see why there was such a delay, held 20 minutes to speak with someone. The select 1 options. To do "chat option" for shorter wait wasn't working. I was told the holiday was the refund delay-returned them Nov 2, plenty in advance of holiday. I was then told it was because I used Staples-that was the only option I was provided. I'm told refund will be this week? Can buy clothes elsewhere where they don't hold my money for a month if I need to return.

Date of experience: November 28, 2023
New York
2 reviews
2 helpful votes
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I'm really disappointed in Tuckernuck's customer service these days. In the past they were very accommodating, but now their customer service hours are extremely limited (9-5), their Live Chat function NEVER works, and they take up to 48 hours to answer emails. Equally frustrating is the fact that they won't process even exchanges, so you must sit with two charges on your credit card for WEEKS after placing your original order. They received my return days ago and refuse to credit it even though I returned it the same day I received it. To their credit, my order did arrive relatively quickly after placing it, and their prices are good.

Date of experience: May 12, 2023
New York
1 review
0 helpful votes
Follow T L.
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Sent me someone else's item (they included that persons personal information) and then refused to send me the correct one until I sent pic. Told them I was traveling and needed the correct item sent asap. Refused. No bueno

Date of experience: November 2, 2023
Georgia
2 reviews
0 helpful votes
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Expect that whatever you order while expensive, will have every bit of quality currently lacking in all other womens clothing brands right now. Everything is beautifully stitched, detail is given to every small button, cuff and seam.

Date of experience: September 1, 2022
Wisconsin
1 review
0 helpful votes
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Great Items, Slow Website
November 30, 2022

Great items available, but sometimes much higher priced than other websites for the same item. The website is also brutally slow and tends to double triple quadruple items in my cart that I then have to go through and delete…slowly..

Date of experience: November 30, 2022

Overview

Tuckernuck has a rating of 4.1 stars from 1,665 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tuckernuck most frequently mention customer service, great quality and return process. Tuckernuck ranks 31st among Women's Clothing sites.

service
169
value
6
shipping
6
returns
4
quality
656