• Too Faced

Too Faced

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Overview

Too Faced has a rating of 3.0 stars from 132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Too Faced most frequently mention customer service problems. Too Faced ranks 8th among Cruelty-Free sites.

  • Service
    25
  • Value
    26
  • Shipping
    24
  • Returns
    21
  • Quality
    26
  • Full refund
  • Free shipping
  • Yes
  • Price
  • $ $ $
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
3
6
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How would you rate Too Faced?
Top Positive Review

“Good palettes for great make up”

Kirsten G.
7/19/21

My favourite palettes are of this brand and want to stress the attention specifically on one named Eyeshadow Too Faced Chocolate Gold - which has amazing pigmentation, luxurious scent, an expensive palette of shades! This palette is a must-have for every eyeshadow lover!) Make-up turns to be fantastic with only one palette. Want to try more, heard it was released once more.

Top Critical Review

“Service is the worst”

Jeremy T.
4/19/24

Their items aren't all that fantastic, but their customer service is the worst. The lipstick is pricey and watery, the eyeshadow has no staying power or payoff, and the majority of the other products are marketed towards teenagers. I can only say that the package is adorable. Also, although the smells are pleasant, my eyes don't react well to them.

Reviews (132)

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way foundation (3)
Thumbnail of user kimberlyb659
2 reviews
12 helpful votes
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December 18th, 2021

First time trying their eyeshadow palettes. Got the cinnamon bun. Soon after I got a headache. Went to bed, headache got worse. Wiped off the eyeshadow and headache is getting better.

Products used:
Cinnamon bun eyeshadow

Service
Value
Shipping
Returns
Quality
Thumbnail of user yazmint1
3 reviews
1 helpful vote
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February 2nd, 2022

I love all two face makeup. And I think I love their customer service just as much. Never a problem with their website, shipping is done quickly and efficiently. Never had one problem.

Tip for consumers:
Always look for gifts with purchase. They do this quite often.

Products used:
Cosmetics, accessories, skin care!

Service
Value
Shipping
Quality
Thumbnail of user paulh1607
8 reviews
3 helpful votes
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December 16th, 2020

Too faced is good brand. Quality of product is excellent and the results are amazing. Delivery is fast. Service is good and helpful. Prices are affordable. Recommended to friends.

Thumbnail of user dorisr71
2 reviews
2 helpful votes
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January 24th, 2020

I like the products you offer to users. For me, the important priority is to study the composition of any product, so the composition of your products is sufficient for good use.

Thumbnail of user landonc15
4 reviews
0 helpful votes
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March 12th, 2019

My wife is a fan. She loves using their products. It's quite expensive though but my wife avails the discounts and it's a pretty good deal. She loves to buy from here.

Products used:
Skin care

Service
Value
Shipping
Returns
Quality
Thumbnail of user syazah
2 reviews
15 helpful votes
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May 7th, 2019

The items arrived safely and it only took 2 days after I made my order. Thank you for the excellent service.

Thumbnail of user mariel232
1 review
1 helpful vote
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September 26th, 2019

Good make up, good quality only sometimes difficult to find in a darker colour other then that I really like.

Thumbnail of user melissak161
2 reviews
0 helpful votes
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January 9th, 2019

Too Faced is bomb! Non-irritating and looks just great. Best Mascara I've ever tried, and that's saying a lot.

Thumbnail of user janicep85
5 reviews
338 helpful votes
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May 15th, 2019

My order came on time and my facial accessories were really working I think they should improve packaging, rest of the things were fine.
Thanks

Thumbnail of user lanal98
2 reviews
2 helpful votes
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August 9th, 2020

I love this brand. They have an the best foundation and powder I have ever used. Maybe priced a little high but so worth it.

Thumbnail of user maryw636
3 reviews
5 helpful votes
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May 17th, 2019

The service was good. Speedy and accurate. I highly recommend this company to each and every girl/woman.

Thumbnail of user kamrany1
3 reviews
5 helpful votes
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October 16th, 2019

They have one of the best products in this world I brought stuff from here for my family they are doing pretty well and I hope in future also

Thumbnail of user allisond61
1 review
0 helpful votes
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July 11th, 2019

This color is a perfect match to my allergic skin. I've never tried a TooFaced product that I didn't like.

Thumbnail of user ashleys653
3 reviews
13 helpful votes
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April 29th, 2020

I absolutely love their products! You can never go wrong they're liquid eyeliners are amazing along with their metal liners

Thumbnail of user dominicg124
1 review
0 helpful votes
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February 12th, 2023

They are a pleasure to work with and i would go back again. The staff was very helpful and the rooms were clean.

Thumbnail of user cherryk17
2 reviews
2 helpful votes
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May 18th, 2022

Very good and wide range of things you can test and choose from which is a dream for me.\
Good response time too

Service
Value
Shipping
Returns
Quality
Thumbnail of user tanishn
3 reviews
17 helpful votes
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January 6th, 2021

Just bought a highlighter for my sister and she has been loving it. The quality and the texture is too good. Great product.

Thumbnail of user anya2
2 reviews
19 helpful votes
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October 4th, 2018

My acne was getting so bad and so one day i requested a sample of it because it had such good results.

Thumbnail of user mb270
6 reviews
37 helpful votes
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February 18th, 2018

I have ordered from them 2-3 times, I have never had any issues. The shipping is always quick and packaged so nicely.

Thumbnail of user nickd682
1 review
0 helpful votes
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November 24th, 2020

My order was delivered very quickly, given the current situation. I'm happy with the quality. Thank you for what you are doing.

Thumbnail of user severined1
14 reviews
5 helpful votes
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August 27th, 2020

I like this cleansing remover.It remove full face makeup. The quality is fantastic. Honestly, I recommend it to my friends. Loved it.

Thumbnail of user bellaj14
3 reviews
2 helpful votes
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June 2nd, 2019

I really love Too Faced.
It keeps my skin more moist and does not cause allergies.
It has become my daily necessity.

Thumbnail of user elizabethj340
3 reviews
1 helpful vote
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March 25th, 2020

Living in Paris it was really great experience to order such great cosmetics. Love it. 4 stars because there were bad customer services in their site

Thumbnail of user alexandrac6
9 reviews
40 helpful votes
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February 16th, 2015

I not only just love Too Faced regardless, but I love buying from their site!
The shipping is fast AND you always get great free samples!

Thumbnail of user elinam16
1 review
1 helpful vote
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January 28th, 2021

I adore this manufacturer very much. I have its foundation and it simply earns the amazing part of its name.

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About the business

Too Faced is a serious makeup brand that knows how to have fun. We show you how to create different looks with our cosmetics, inspiring confidence to experiment and encourage you to own your pretty. Too Faced

Business Attributes

  • Full refund
  • Free shipping
  • Moderate
  • Yes

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