The last package sent to me by USPS did not arrive but when I tracked it they said it was left on a particular day and time on our front porch. I knew it was not because I waited all day for it. Calling USPS is a nightmare and they said it was left at another address with the same house number but were no help. I had to drive to the local post office and they left for a while and came back and said they traced it to a house where it was left and they would have the postman go to that address and see if he can retrieve it. I did eventually get it, but I had to get in my car and take time out of my day because they did not pursue this issue until I saw someone face to face. Last week my daughter's photo Christmas cards were lost by USPS even though they claimed the company never shipped them. The company had to reprint and resend. Today I was tracking a package (Christmas present) I ordered from Amazon 9 days ago. It arrived in my town 3 days ago but last night was sent to a town 2 hours away. How does a company screw up something as easy as delivering to the proper address? I have not had these problems when packages are sent by FedEx or UPS. I would never send a package by USPS. Just another good example of the inability of a business being run by the government.
Aweful, irresponsible service, need good training, to much bull $#*!ting... priority mail is aweful... paid for delivery and never on time, i avoid there service for Christmas
I've used the tracking for locating some packages that had delivered by the USPS, I wasn't impressed. They do track the package, but it doesn't give a lot of detail about real time location's, or where the package is located at the time you put in the tracking number. They say they are hooked up to google maps, and it can give a location for where the package is located in real time, but it doesn't work, at least on my phone it doesn't. Also I have a real problem with informed delivery, I get notices that give me wrong date's, time's, and location's sometimes, I can definitely appreciate that a package might have delays, but if it's supposed to be delivered on the day that the USPS says, then I think and prepare for it to be delivered on that day. I've been informed of a delivery in the morning, only to not only not receive the item, but it shows up the next day, instead of what then informed delivery says, and USPS wants customer's to use the service, well it's not accurate, that's only in my opinion.
They list in Summary they DELIVERED package MAY 02,2022. However when I checked AMAZON tracking status ON MAY 11,2022 it stated ON THE WAY RUNNING LATE... Duh?
They really need to update the tracking information periodically. So frustrastated when u have no idea where your package is.
My shipper tells me one thing, and the good old USPS claims they don't have my order, 5 days and USPS has done nothing at all.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members