Tortoisetown

These people will take your money and send fake tracking information. They are responsive to texts to give the illusion of being legitimate. They never shipped the animal and did nothing to rectify the situation. You will lose your money if you shop with this joke of a website.

Spent ~300 dollars, purchased a tortoise which arrived unhealthy and wouldn't eat. After 3 weeks of several emails, finally received a response from tortoise town with a sad face. Since it was past the one week guarantee, they would not replace. The baby tortoise they sent me lived for about two weeks. Also, the hatchling they sent me was literally a few days old.

Purchase from a reputable breeder who will back their animals. These guys don't respond back to your inquiries, send newborn animals, and won't back them.

I ordered 2 YB sliders and they sent me 2 southern cooters. I reached out to them about it and after taking a while to respond they finally did and stated that they could do a "partial" refund or I could ship the wrong ones back. They apologized for their mix up. I told them I would be glad to send them back if they would pay the $40 shipping because it was not my mix up and I should not have to pay anymore money. If not then I should get a full refund because I specifically wanted yellow belly sliders. Their response to this was that "as previously stated we can offer you a partial refund". Needless to say I will never order anything from them again and I would not suggest doing business with them.

I was looking for a tortoise for my mom for some time, I did my research on places to buy and made my purchase with Tortoise Town. They are absolutely wonderful, we received "Josephine" who is a hatchling Sulcata. She is gorgeous, healthy and active.
I highly recommend Tortoise Town to anyone looking add a new member to their family.
They are also extremely kind and full of information. Thank you so much!

After months of waiting on another site for the requested animal I asked for a refund and went to Tortoise Town. Within a week the animal arrived health, hungry and bright eyed! The same day the owners sent me detailed instructions on how to care for a hatchling (which they didn't have to do) and gave me advice on how to improve my habitat. Like i said, if i could give them 10 stars I would. By the way, I am still waiting on the refund check from the other site.

So I ordered some turtles and they all came dead so I emailed tortoise town and after a couple weeks of unhelpful emails I was told no refunds and I had to pay shipping for my replacements which is a scam, but I paid the 40$ shipping again and then they completely stopped emailing me back and 2 weeks later after paying the 2nd shipping fee I haven't heard anything or gotten any replacements so basically I got scammed twice from one purchase. And only dead turtles buried in the yard about 300$ later. It is illegal to sell turtles under 4 inch's in any state. If they fix this I will remove this review.

I ordered my Nosy Faly from these guys and received great customer service! They kept in contact with me with quick replies about my ordered and any questions I had. I can't speak for anyone else, but as for me I am very pleased with their company and service! Great Job Tortoise Town! Thanks again! Quest Gilbreath.