Totalbedroom

I placed an order with this company over the 4th of July weekend (7-7-2012) and after reading some reviews I decided to cancel the order. When I tired calling there was no one ever there at totalbedroom.com to anwser my call to cancel the order. Every time I logged in to check my status it read PENDING. I sent an email on that Sunday stating to cancel my order. I then called my CC and told them to cancel my order. On Monday I received an email from a person at the company (email: *******@jagrholdings.com) and he told me that I cannot cancel my order due to a 24 hour notice (which was on a weekend and no one was at the place. Also remind you that this item is marked to take 8-12 weeks to deliver. How could a company say you cannot get a cancellation if the order hasn't been processed) So what did he do after he read my email? He processed the order on that Monday. Now my order status reads 7/9/2012 Processing Order approved and communicated to warehouse. Ok so let me give it that he did not read the email right when he logged into his computer to see if any orders were sent over the weekend (I highly doubt it, but I'm giving a tiny bit of credit) Couldn't you just call it off with so little time frame? I mean you have 8-12 weeks to still get it out the door. It would have been like 10 minutes processed. All I know is that I have made online purchases before and when I have cencelled my order, I got an email stating my order was cancelled and if I wanted to purchase that same item I would have to submit another purchase order. That is when I go through a good company. Very shady people at this location. I am lucky I called my CC this weekend before they decided to go ahead and process the order. Goes to show they are willing to do anything to take your money. I would STAY AWAY." I read too many complaints that orders took longer than 2 months and arrived damaged. I would not want that to happen to me. Do your research on every furniture item you buy out there. This site like many many others are just store fronts that will take your money when they have zero inventory. They are just a middle man. A shady middle man at that!