TotalHockey

It's been one hell of a process to get ice skates. It's now took 4, that's right! 4 try's for total hockey to order my skates. As of right now I still don't have them and now may miss sign ups. Thanks total hockey.

We received some shirts as a gift and my son wanted to return them as they were too small and exchange them for a lacrosse shaft. Not only can't you do that on line and you have to call but they don't do exchanges. You have to mail the items back and write on the order that you want a gift card and then they send you the gift card and you have to go online and use it to order what you want. They says that it is easier this way. Easier for them but not for their customers. If you want to sell on line, learn from Zappos.

I needed to return a second item to total hockey but the website wouldn't allow. I contacted customer service and Jeff sent me a return label just as soon as we hung up. SCORE!