• Trader Joe's

Trader Joe's

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Overview

Trader Joe's has a rating of 3.2 stars from 52 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trader Joe's most frequently mention high quality. Trader Joe's ranks 2nd among Gluten Free sites.

  • Service
    18
  • Value
    19
  • Shipping
    8
  • Returns
    8
  • Quality
    17
Positive reviews (last 12 months): 50%
Positive
3
Neutral
0
Negative
3
12
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How would you rate Trader Joe's?
Top Positive Review

“Trader Joe's”

Dee C.
3/29/24

Trader Joe's is my favorite grocery store for its unique selection, affordable prices, and friendly atmosphere. The store's emphasis on organic and gourmet products sets it apart from traditional supermarkets. I enjoy exploring their diverse offerings, from international snacks to seasonal treats. The staff are always helpful and knowledgeable, making shopping at Trader Joe's a pleasure.

Top Critical Review

“Ignorant staff violate ADA law”

Jodi P.
4/18/24

This is the second time the crew members have asked me what disability I have that I need a service dog. They violate the ADA law and were trained to ask these questions. They also told me that if my dog is emotional support, they don't allow her. She was wearing an identifying Service Dog vest. It's mortifying having people stare when having your rights violated. I would not recommend Trader Joe's to anyone with any disability or service animal. Shame on them!

Reviews (52)

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trader joe (32)
Thumbnail of user sherryw243
Illinois
3 reviews
0 helpful votes
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April 17th, 2023

I googled this product hoping to find reviews that might concur with my experience. Like several, the Spatchcocked Lemon Rosemary Chicken emitted a horrible stench upon opening the packaging. I couldn't decide if it's the lemon Rosemary marinade, but it just didn't make sense. The freeze by date is 4 days away so I wouldn't think it's spoiled yet, but apparently somethings not right here! I opened both main house doors and lit a couple of candles to clear the air! I also called the location were purchased and provided feedback similar to this review. The store is going to send a quality report to the supplier. The store is also happy to reimburse me upon my next visit. In any event, I baked the chicken and the odor did subside quite a bit,but I was afraid to serve this chicken to my family, given the putrid odor. I felt obligated to share my experience with consumers, especially since previous reviews indicate the same condition of troublesome odor despite future use by or freeze due date. Please purchase an alternative item and perhaps nothing fresh and marinating in a sealed package. This will be my practice moving forward.

Thumbnail of user sharleenl
Arizona
1 review
1 helpful vote
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February 23rd, 2021

I am addicted to TJ's variety of crackers, cheeses and wines. I've tried several spices as well and find they generally have better flavor and it lasts longer than other brands I've bought. Recently I bought "Everything but the Bagel Sesame Seasoning Blend" with sea salt, garlic and onion. I found it to be too salty for my taste. I don't normally put salt on my bagels and maybe that's why this tastes too salty.

Tip for consumers:
Shop at TJ's. It's worth every penny.

Service
Value
Quality
Thumbnail of user andrear67
Utah
8 reviews
6 helpful votes
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June 16th, 2016

There are not enough Trader Joe's in the world! I would use them solely for groceries if they were closer to my home... OR had grocery pickup! Love everything i have tried here! If you haven't shopped here you need to... and if you do already i want to see your list of favorites!

Thumbnail of user angelas49
Missouri
6 reviews
9 helpful votes
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December 17th, 2014

I just love Trader Joe's! If I'm looking for something organic or more holistic in nature, it is the stop I make! Their produce is always fresh, never wilted! Have you had their chocolate? If not you are missing out!

Thumbnail of user peggyb2
Virginia
4 reviews
16 helpful votes
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May 15th, 2011

This is my favorite food store, but I have to drive to another city to shop at it so I only go there about once a month. My only complaints are their organic celery always looks old, so I buy it at Harris Teeter instead and they do not offer case discounts on wine (but then they have GREAT everyday wine pricing instead). Wine tasting days are informative. The staff are friendly, (they really seem to enjoy working there), and will gladly go to the store room to search for additional quantity of a product. I think they are consumer oriented and by virtue of the products they sell, including their own brands, are ecologically responsible.

Thumbnail of user sheilam20
New York
7 reviews
27 helpful votes
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March 23rd, 2014

I love this store. It offers high-quality healthy foods and other groceries for reasonable prices.

I have only ever had one bad experience with a grumpy cashier but the good far outweighs the bad. The only problem is that the closest Trader Joe's is about 25-30 minutes away. But is well worth it.

Thumbnail of user daynas51
Florida
2 reviews
0 helpful votes
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September 8th, 2022

I experienced a random act of kindness at Trader Joe's in Wellington Florida today. My cashier (Nancy) realized I wasn't feeling very good. She asked me if I was alright and I told her I had a surgical procedure on Monday and had had a follow up appointment with my doctor today and needed a few items. She then turned to one of her associates and asked her to go get a small bouquet of flowers which she then gave to me and hopes I would feel better. She also had another associate (Clyde) who was helping her bag my items take my packages to my car for me. Thank you Trader Joe's for having such considerate and compassionate employees.
Dayna

Thumbnail of user tonyn20
Indiana
3 reviews
10 helpful votes
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July 25th, 2014

The store is good, however, I've read about the fruit recall recently and it made me very suspicious about the sources it uses... The same fruits were sold in TJ and Walmart! Common! If products in Walmart are the same as in TJ, then why do we pay extra money in TJ? I hope TJ will differentiate itself from Walmart-type of stores and do test the sources of all items they about to sell before they sell it. I hope they would sell less Chinese-made products... It is our health and we are paying extra premium for it, by going to this store. If they continue doing so, then I would stop visiting this store and move to another one...

Thumbnail of user josephl36
Ohio
6 reviews
16 helpful votes
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July 29th, 2014

This is one unique store! I was recently in Florida for business and there was one near my hotel. I was in there almost everyday for a week, I loved it. Tons of pre-made foods such as sushi and salads. I had no idea there was one even in my area at home, it was my first stop when I got back into town.

Thumbnail of user marycec
Florida
1 review
1 helpful vote
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December 16th, 2019

Shopped in Scarsdale since you opened... in south Florida now and the nearest traders is almost an hour away. I strongly suggest you find a location in Hallandale or Aventura to accommodate the shoppers who go infrequently, if at all because of the distance or get 1 or 2 items when friends go. Thanx

Thumbnail of user sophien
California
143 reviews
927 helpful votes
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October 14th, 2008

Trader Joe's is the bestest supermarket in the world - Walking into a Trader Joe's just makes me happy. I have never ever felt that way in a Safeway. Why you ask? Well, firstly, everyone who works at and shops at my local Trader Joe's is friendly. People are helpful, polite and they smile at you. That goes a long way. But most importantly the food is good and I feel like I'm getting a good value (unlike at WholeFoods). And in particular I love Trader Joe's because I can't eat Gluten, and they have LOTS of gluten-free foods on their website! <img title="Smile" src="javascript/tiny_mce/plugins/emotions/img/smiley-smile. Gif" border="0" alt="Smile" />

Thumbnail of user reneec543
North Carolina
5 reviews
2 helpful votes
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March 26th, 2022

I absolutely adore Trader Joe's and started shopping here frequently a few months ago. It is often busy and crowded but products are worth the time. My daughters love going with me because they have a mascot named Arnold the Avocado. Employees place him in different places throughout the store daily for the kids to find and when they do they get a prize. The cashiers always are very attentive of my girls and give them stickers at check out. They have the best selection of plants and flowers. The flowers last forever too. They have nice 99 cent cards for every occasion. I also like to browse the seasonal aisle in the back of the store and can find items to add to the plants and cards that make for a great gift. They have all sorts of specialty items and regular foods. There is a meat department, produce, dairy, baked goods, frozen foods and shelf stable items. I also purchase their facial cleansers, body wash, lotion and vitamins. My daughters have certain snacks that we purchase here weekly. Pricing is good and I have found all items to be high quality. You can not ask for a better team of employees as all I have encountered go above and beyond to be approachable, friendly and knowledgeable.

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Thumbnail of user robinr23
Ireland
4 reviews
702 helpful votes
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August 21st, 2014

Love it! It's always high quality products, I never got anything bad or not worth the money. Here you know what you're paying for. I'm so glad I discovered this store, yay

Thumbnail of user jessicar100
Nebraska
6 reviews
20 helpful votes
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February 14th, 2017

I love shopping there because I come in with a smile and leave with a bigger one the staff is so friendly and always helpful. When you shop here your not just getting healthy food for your life you make friends with the workers because they enjoy their work.And it feels wonderful to have people show pride in what they do that's been lost in so many places because there's not many places that make their workers happy so the customers suffer just as much sometimes Trader Joe's has got it right.It may sound silly but when I've had a bad day and then I shop there I feel like I've been given a shot of happiness juice.The care and the personal dedication by everyone there makes everyone who shops there feel like friends and family. I've always got great food, health and cleaning products I have no complaints at all and I love that they make living a healthy life more affordable. And it's so sweet that they give you free flowers on your birthday or a special occasion I don't know of any other store that dose that. Trader Joe's you've won my heart I'll always come back because you've showed your best and more to me and all those who shop there. I feel the name should be Helpful Lovable Joe's I could never trade you Trader Joe's there is no better.

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Value
Quality
Thumbnail of user barbh5
Georgia
3 reviews
5 helpful votes
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February 8th, 2013

I love Trader Joes. I feel like I am giving myself a gift when I buy stuff from them. I could go on and on, but the best thing I can say is QUALITY, SERVICE, SELECTION. I am hooked for life... especially on the tomato soup. I would inject it into my veins...

Thumbnail of user natashas330
Maryland
4 reviews
0 helpful votes
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February 23rd, 2024

01/05/2024- I enjoyed a vegan sandwich, soup and a healthy "Lemony Arugula Basil Salad kit from Trader Joe's! Filling! Fresh! Delicious!

Tip for consumers:
No

Products used:
Food items

Value
Quality
Thumbnail of user annr32
Pennsylvania
10 reviews
20 helpful votes
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December 23rd, 2015

You cannot go wrong shopping at Trader Joe's. They offer many and varied food, and non food products with very low prices but good quality. I love Trader Joe's!

Thumbnail of user michaelt1828
Washington
3 reviews
5 helpful votes
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October 29th, 2023

Clear pepper grinder tops are far better than the black ones: better grind size, spices seem to go farther

Thumbnail of user vicenzos
Florida
8 reviews
8 helpful votes
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February 13th, 2013

My wife and me love going to Trader Joes. More than anything, we always get really good service and think very highly of their product. Thank you

Thumbnail of user tangelab
Tennessee
7 reviews
31 helpful votes
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January 1st, 2019

Really like the store we have, they have great prices for the food and lots to choose from. And friendly staff that also helps you.

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Thumbnail of user rachelc4
California
4 reviews
10 helpful votes
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February 17th, 2011

Trader Joe's has always been a long time favorite. They have a great selection and a friendly staff.

Thumbnail of user tital
Canada
2 reviews
2 helpful votes
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March 20th, 2015

You can always count on Trader Joe's for their low prices and the nicest employees ever. So helpful.

Thumbnail of user candacef
Michigan
11 reviews
39 helpful votes
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June 28th, 2014

I love all the unique products that you get here, as well as the $2 wine... thats the best!

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About the business

Trader Joe's is a neighborhood grocery store with amazing food and drink from around the globe and around the corner. Great quality at great prices. That's what we call value.

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