Sitejabber Website Reviews and Complaints
  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
Sign Up Gain trust and grow your business with customer reviews
How would you rate TrainPetDog?
Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

See full review
Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

Rating

Timeframe

Other

Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user dantem36
Virginia
1 review
0 helpful votes
  • Send Message
October 7th, 2020
Verified purchase

Not too many emails and not too pushy on purchasing products (although we know that is needed to survive). My wife and I have been going back and forth on if we purchase the full training set but we have told anyone we meet (and the owners who sold us this dog) to reference Nancy and this site. Very knowledgeable, friendly, and helpful tips!

Thumbnail of user denisep17
1 review
36 helpful votes
  • Send Message
November 20th, 2014

This company doesn't even deserve the one star that I gave them. I have never expected such low costumer service in my life. Even though they offer you a 120 day guarantee you will never see your money back. Then after the first month the charged my bank twice for the $37 elite club and when I tried to let them know they called me a liar. This company is a big waste of your time and money and I would suggest you find any other program to train your best friend

Service
Value
Returns
Thumbnail of user geniav2
Canada
1 review
2 helpful votes
  • Send Message
January 6th, 2021

The information which you find on their portal is pretty much like anything you may find on dog training on internet for free. Elite Dog Club's catch is one-on-one consultations which you may book weekly, BUT you are always late for booking that consultation week after week or there are technical issues on their site. If you ask for support you get no help or feedback. Do not waste your money on TrainPetDog. They are scammers.

Thumbnail of user nancyf1777
California
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase
• Updated review

It was a delight talking with Sally and comparing notes on our Shelties who are within a month of each other. Stubborn and very active, our shelties try to tun the place but I am sure will learn in time. As for me, I am learning patience!

Reason I chose this business:

To teach her to stop using potty pads, stop barking at almost everything and to stop jumping up. At 1 year old our sheltie rules the house and our other two Brittany Spaniels.

It was a delight talking with Sally and comparing notes...
April 27th, 2023
Verified purchase
• Previous review

It was a delight talking with Sally and comparing notes on our Shelties who are within a month of each other.

Reason I chose this business:

How to get her to stop using a potty pad for pooping and do it outdoors.

Thumbnail of user kwamea9
Margaret B.
California
1 review
0 helpful votes
  • Send Message
July 19th, 2019

Thank you for the tips. I never knew that Queens behavior was craving for my attention. I have started using the tips you gave me in your earlier email on her and she is gradually responding to those helpful tips.

Thumbnail of user petao1
Australia
1 review
5 helpful votes
  • Send Message
February 20th, 2018

Purchased for a once off fee of $37 per month to then find it appearing monthly. When I finally managed to get it cancelled they offered another "once off" fee for lifetime access. Surely getting ripped off by you was enough the first time without another "once off" fee.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Apologies for the inconvenience caused. We had sent you emails after the monthly charge. Not sure why you didn't receive it.
I hope the matter is sorted now.
If not, please feel free to write to info@trainpetdog.com

Thumbnail of user patk657
Pat
Indiana
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

I am excited to try the things we talked about tonight because I think Sally's training methods will put me in the alpha position with my dog and finally she will start listening to me and quit pulling on me and learn not to go visit all other dogs.

Reason I chose this business:

My dog is very reactive and runs, dragging me, to visit any dog she sees. I learned how to truly teach her "leave it" and "heel" and to desensitize her to the other dogs.

Thumbnail of user maryz777
Canada
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

I had my 8 week old puppy for 2 weeks before I discovered Train Pet Dog, what a life safer this training is. I now have control rather than Trixie most of the time. By following the steps for each article. I am condo training her,.

Reason I chose this business:

Lots of potty training info.

Service
Thumbnail of user karenu566
No
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase
• Updated review

I learned a lot about house breaking puppies that I did not know. One of the audios with the trainer named Ty made me realize I was doing almost everything wrong with my puppy and was setting him up for failure. I'm trying to male adjustments and am hoping for a better outcome.

Reason I chose this business:

New puppy and I haven’t had a puppy for 16 years so I needed refreshed.

Some new things to try
March 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

Trying a belly band for the night time peeing.

Fun and informative
March 31st, 2022
Verified purchase
• Previous review
Reason I chose this business:

If I can't watch every minute, I need to put him in his play yard. I need to give something of more value instead of just praise when he pees or poops on the pad.

Reason I chose this product:

Very worthwile

Thumbnail of user edwinah1
Australia
1 review
10 helpful votes
  • Send Message
August 9th, 2017

Signed up for basic course then had a guilt trip put on me to try and get me to sign up for other courseswhich I definitely did not, was really smelling a rat! So far $150 taken from my credit card. Unable to find a direct way to communicate with them. No response to emails or ticket. Unable to get through on phone. Now in the hands of me bank.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Please email to info@trainpetdog.com and you will get the refund.

Thumbnail of user teganh13
Dan J.
California
1 review
0 helpful votes
  • Send Message
April 30th, 2020

I am very appreciative of the advice you have given me to toilet train my pups. Using these methods they have definitely improved! and there is a lot less mistakes in the house. I would definitely recommend your advice to family and friends.

Thumbnail of user jimh814
Florida
1 review
0 helpful votes
  • Send Message
October 20th, 2020
Verified purchase

Having this service reach out within hours of our puppy purchase has helped relieve some of the anxiety about taking on this responsibility. Knowing this kind of guidance is available is reassuring and the tips we have received already have been very helpful.

Thumbnail of user melaniex14
Indiana
1 review
0 helpful votes
  • Send Message
January 7th, 2021
Verified purchase

Sally is awesome. She has given us a multitude of ideas. We have a lot to work on, but the way Sally presented it, we can do a little at a time and gradually add more into our training. Some of it is fun games too!

Reason I chose this business:

Training should be fun, but the people all have to do it and be consistent.

Thumbnail of user ilkar1
Florida
1 review
0 helpful votes
  • Send Message
March 30th, 2021
Verified purchase

My pet, Thais, still with her mom. She is a 12 days old toy blue chihuahua. I'm very excited about her! She is my first chihuahua. Lots of other dogs in my life but never a chihuahua. So I have no experience at all. I'm learning with your books a lot about them. Thank you very much for your help! I really appreciate your work.

Thumbnail of user patriciaf1838
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 23rd, 2023
Verified purchase
• Updated review

Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes. I have tried everything Emily suggested to train this dog. I will not be renewing this.

Reason I chose this business:

I learned it may be best to train my puppy to potty outside instead of inside like I was trying to do.

Emily seems to really know what she is doing
August 19th, 2023
Verified purchase
• Previous review

Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes.

Reason I chose this business:

I learned it may be best to train my puppy to potty outside instead of inside like I was trying to do.

Reason I chose this product:

That's hard to answer because I have not seen any good results from the first trainer I spoke with. I am hoping the advice Emily gave me works.

Thumbnail of user larrye20
Illinois
1 review
20 helpful votes
  • Send Message
August 25th, 2016

I have two 2 year boxers. I noted after reading all these (-) neg reviews, the dates, the breeds, and how close credit card data was entered. Every earlier review has owners with different breeds. The dates goes back to 2014. If you watch the cartoon with boxers, not the nose is not a boxer nose. The nose was my first red flag along with the lack of the dropping side cheeks

I hope you came here before falling for this SCAM

Thumbnail of user abdulk82
Karen T.
California
1 review
0 helpful votes
  • Send Message
July 28th, 2019

I'm very happy for this short course as I can now understand my Cane Corso better than before, I realised that my Cane Corso can understand simple words like sit, down and stay simply by just encouraging and petting him more which makes learning very easier. My Cane Corso can even give me hi five within this 72 hours of training. Cane Corso can not learn when you are hard with them, you need to be tactful when training them as he needs to be cheerful or happy while learning something.The course is very useful for me as I can now relate with my Cane Corso easily and even if it's doing something bad like biting or tearing he will understand better and be very calm by just tapping his back or rubbing his head. I'm really grateful for this course and I appreciate it so much.

Thumbnail of user hinarb
Florida
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase

It really helped me realise my mistakes as a dog owner, and learned more about my pet then I knew. I also received a handbook which helped because my dog usually doesn't like being groomed so we take her somewhere and it ends up being expensive so this was very helpful

Thumbnail of user davidv487
Colombia
1 review
3 helpful votes
  • Send Message
October 27th, 2019

On their video (which I fully watched, twice) they state a 37 usd offer "only until midnight tonight"... however I see bellow a mouthful of people who were scammed on this very same amount. Glad I found this reviews... not buying!

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

We also offer a monthly program at $37 per month. But this is optional. You can always opt out of that product and only pay for the $37 one time payment. We also offer payment by Paypal - where you would have only paid $37 for the Dog Lovers Membership product. Its a pity that you didn't try our product and just left a review even without trying our service.

Thumbnail of user oliverr57
Mark D.
California
1 review
0 helpful votes
  • Send Message
August 29th, 2019

Thank you for this wonderful opportunity to train Rockey. I have applied the tips you shared in the last two emails with immediate success. Rockey is beginning to calm down on jumping and biting. He's already obeying my command to sit.

Thumbnail of user laurens522
Dorothy I.
California
1 review
9 helpful votes
  • Send Message
September 16th, 2019

I loved the advice in the first two emails, I really needed that kind of help with Klaus. Its good to know what to do, and what not to do regarding training him. He has been barking like crazy when he misses me, or wants attention, so that email about the right and wrong times to give him attention were very helpful. I needed that. Thank you very much for that advice, it has helped me with him a lot, and since then he has been acting much better. I appreciate your help so much.

Thumbnail of user kims469
Idaho
1 review
11 helpful votes
  • Send Message
August 14th, 2018

This past Saturday night, I was in tears because I am having so much difficulty in training my puppy. I thought I had found the answer with this website, I was so happy! The back of my mind told me something was off, but I was running on a mixture of very little sleep and desperation. As soon as I ordered, I thought, I better put this name into Google to see if it is legit. I can't say I was surprised when I found this page, and quickly went to my credit card to dispute the charges (I was not sent any dog training info from the "business", such as it is. Anyway, I was able to dispute the charge with my credit card today, and they reversed the charge. It's sad that this is the world we live in today, so many scammers out to make a quick and dirty buck. I also filed a report with the FBI, hopefully these jerks will get shut down.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Kim, Unfortunately you didn't even give us an opportunity to prove our services. But you were prompt enough to post a review.

Thumbnail of user angelinam62
Idaho
1 review
0 helpful votes
  • Send Message
October 6th, 2020
Verified purchase

My dog has been doing better than usual, but again like I said, 7 kids in the house, the youngest at 5, it is a bit harder to train Sable. But other than that, he has been doing great and he has been respecting his owners and know who's boss. He still bites a little but less than he did at the start. This experience has been fun for me and Sable.

Thumbnail of user edithd40
Helen L.
California
1 review
13 helpful votes
  • Send Message
September 18th, 2019

I am finding the tips very helpful. My little Mindi is 3 months old so we are starting a little late with some of the training but she's bright and willing and I believe we will catch up before too long. I have also shared the tips with the people who come to her most often, so they know to apply the same rules and keep Mindi's training consistent from day to day and person to person. I'm enjoying your notes, I do plan to join the training program.

Thumbnail of user josephh1152
India
10 reviews
3 helpful votes
  • Send Message
July 6th, 2021

I've only been receiving this information for a few days, but everything I've attempted based on your recommendations has worked well. Ignoring your dog when she climbs up on you has shown to be particularly successful, and when I ignore her instead of shouting at her, telling her no, or ordering her to get down, it appears to be working, and she simply stops when I ignore her. Thank you so much for sharing all of this useful information.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

How do I know I can trust these reviews about TrainPetDog?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TrainPetDog?