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  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
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Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user charms1
Australia
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

The tips I received were simple but very effective & within a few days I have a toilet trained & better behaved puppy & we are both a lot more content so well done guys. Thanks

Thumbnail of user eda159
Ed
Indiana
1 review
0 helpful votes
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February 24th, 2022
Verified purchase
• Updated review

We really benefitted from our call with Sally. She had tips for us to use to all kinds of situations. They are easy to teach, but we need to be consistent with the words and actions.

Reason I chose this business:

We started by talking a lot about barking and teaching better etiquette, but we ended up talking about teaching the dog a better way to greet people and how to teach the dog to come. And then we discussed getting the dog to walk on leash without pulling.

The call was appreciated, and Thomas pinpointed just...
November 12th, 2021
Verified purchase
• Previous review

The call was appreciated, and Thomas pinpointed just what we needed.

Reason I chose this business:

Getting the dog to not jump and nip on us.

We always feel better after talking to Sally
October 28th, 2021
Verified purchase
• Previous review

We always feel better after talking to Sally. She is reassuring, has good ideas, gets us laughing, and we feel like we can handle our puppy!

Reason I chose this business:

Nipping and biting

Reason I chose this product:

We love the phone calls!

Thumbnail of user amym2624
Amy
Indiana
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Good ideas that I can easily follow. I'm so glad to talk to someone who agrees with me that they are 6 times harder to train when there are two than when you only have one!

Reason I chose this business:

Potty training two puppies at once

Thumbnail of user lindap2526
Indiana
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I am so appreciative of all the things Sally talked with me about. It helped me understand my dog and his instincts and behavior and she gave me several good ideas of how to help him.

Reason I chose this business:

He bites/nips people who are walking by our house and he jumps the fence. I learned that a remote training collar can help in both situations, but that overall I need to take him to a trainer or training class so he can learn not to herd people.

Thumbnail of user rebeccaw1881
Indiana
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Fantastic! Sally was awesome! Her ideas and suggestions and ways to train made a lot of sense to me and I am anxious to get started working on them with my puppy.

Reason I chose this business:

How my dog pulls when walking and lunges to see dogs and bark at squirrels. Sally helped me change to a front-pull harness and teach my dog to "heel" and "sit" and "leave it" and "watch me" and I think this will really help.

Reason I chose this product:

Yes, yes, yes! This one call alone was worth every penny!

Thumbnail of user alfonsos49
Indiana
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

My concerns were things I didn't think about. You re-assured me that I was on the right track and the dog just needs time to grow and mature. I feel much better.

Thumbnail of user sallyg219
Indiana
1 review
0 helpful votes
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September 16th, 2021
Verified purchase
• Updated review

I loved talking to another Sally - and this one had a wealth of knowledge, even anticipating some of the issues we have that we had not identified yet and giving us solutions!

Reason I chose this business:

I wanted help with digging, walking on a leash without pulling, and biting. Sally gave me solutions for those and also talked about teaching "floor" and "leave it" and teaching the dog and grandchildren ways to greet one another safely. I loved this!

Hearing from Thomas was very, very helpful!
September 10th, 2021
Verified purchase
• Previous review

Hearing from Thomas was very, very helpful! Good call.

Reason I chose this business:

How to get our dog to meet our grandchildren.

Thumbnail of user davidm1482
Pennsylvania
1 review
5 helpful votes
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June 22nd, 2018

For $134, I got nothing of value! Then they try to sucker you for $37 a month!
You can get better information from a pet store book on dog care for $3.50!

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Sorry for the delayed response.
If you can kindly email us to info@trainpetdog.com, we will refund the money.

Thumbnail of user vincentr113
Maryland
1 review
1 helpful vote
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July 12th, 2020
Verified purchase

To much add on, after you talk about how good the course is you want to add on. Which doesn't leave me with a lot of confidence in what I just purchased.

Thumbnail of user lawrencep486
Canada
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

The reason I gave it 4 was even the information given was good could have said everything shorter and more to the point.

Thumbnail of user ronl360
Pennsylvania
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

I have been implementing Nancy's tip with my 4 month old Shihpoo-Luca and so far he is responding well. I find the tips very informative and helpful for training my pup!

Thumbnail of user dogl22
Washington
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

I really like hearing that she had her own experience with potty training and that I understand that I have a challenge with an older male dog that has not ever had potty training.

Reason I chose this business:

That my current approach is one approach that might work in the long run

Reason I chose this product:

It has been helpful to me and I would recommend it

Thumbnail of user mijao1
Nevada
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

Emily answered all our questions and also gave additional advice we needed to help with training our puppy.

Reason I chose this business:

Our puppy likes to rough play and Emily assured us our puppy is imitating the playing with her siblings

Thumbnail of user tinam
Virginia
1 review
18 helpful votes
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April 17th, 2009

Bad Shih Tzu manual - I purchased their manual on how to train Shih Tzu. I recieved a manual on things already known and things are just rediulous as well.
I payed $37.00 for this and then ithe site signed me up without even telling me to another site for a montly fee.
I have called, emailed and everything to try and stop this and you just can't get a hold of anyone.
I received my bank statment and the $37.00 came out Along with a currency exchange fee.
Come to find out it is not located in California but in fact an untraceable location over seas.
This site should be shut down in my opion.

Thumbnail of user rebeccsf
Minnesota
1 review
10 helpful votes
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February 27th, 2017

Thank you for all of the customers who gave a bad review. I was going to buy the training materials, but after reviewing the bad reports I chose not too. I saved myself some money.

Thumbnail of user danj141
Alabama
1 review
4 helpful votes
  • Send Message
April 9th, 2019

If we have enough complaints we can put them out of business. I am wiring the Better Business Bureau and the Attorney General Of their state to investigate this company.
I hope you will also.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Hi Dan,
We apologize in case you have ordered our product and are disappointed with our service.
Do let us know what we can do to help you.
Please email us directly to info@trainpetdog.com to get a prompt response from the team.
Regards
Nancy

Thumbnail of user lashawnc2
Texas
1 review
1 helpful vote
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May 17th, 2020

I charged for the training dog product and I never received. I thought the website might be a scam so I tried to use my cash app card but it would not accept then it stated I could use PayPal. If I do not receive the product by tomorrow I am going to dispute the charge. They try to trick you by giving a 120 day guarantee to get money back if you are dissatisfied. INTERACTIVE WEB SERVICES FZE IS THE NAME THEY USE FOR PAYPAL PAYMENTS.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Hi, We have received your order. Since it came in during the weekend, we couldn't add it to our system immediately. Your order is being added today. And we will email you your access credentials in a few minutes.
Apologies for the inconvenience caused.
Regards
Nancy Richards
www.TrainPetDog.com

Thumbnail of user sandrah1834
Indiana
3 reviews
0 helpful votes
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September 22nd, 2022
Verified purchase

I am delighted to understand my dog's behavior and excited to share what I have learned with my daughter so we can start working on Sally's suggestions.

Reason I chose this business:

My dog is peeing/pooping/marking at my daughter's house and we did not understand why. Sally was able to explain it and give us some things to do to change the behavior.

Thumbnail of user laneh52
Indiana
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

This was fun, encouraging, and helpful. We loved that Sally's puppy sounds just like our Lizzie and hearing how she is dealing with Lassie was very helpful.

Reason I chose this business:

Oh, so many things, but the biggest thing is the barking. We learned we have to model "no bark" and follow up with a time out when she doesn't quit barking.

Thumbnail of user sarahf1714
Indiana
1 review
1 helpful vote
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July 20th, 2023
Verified purchase

I learned so much - how to teach several commands that will cover most of the issues we are having and what the correct hand signals are for a couple of commands.

Reason I chose this business:

We talked about Daisy jumping on us and how to teach "floor" to stop that and then what hand signal to use.

Thumbnail of user martyu10
Indiana
2 reviews
0 helpful votes
  • Send Message
August 5th, 2021
Verified purchase

I was really frustrated and Sally gave me good things to work on with my dog. I think a few weeks of working on "heel" and "sit" and "come" the way she explained should make a good difference.

Reason I chose this business:

I like what Sally said about using a front-pull harness and teaching "heel" and "sit" and "come" in the house without distractions.

Thumbnail of user reginal91
Indiana
1 review
0 helpful votes
  • Send Message
October 8th, 2020
Verified purchase

I can take the information and implement it right away. Thank you for spending so much time with me and answering all of my questions and giving me so many ideas!

Thumbnail of user sandyr486
District of Columbia
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

She listened to my concerns and was very helpful in explaining and sending me detailed information and videos to help me implement her advice.

Reason I chose this business:

Working with the front door on understanding where she will be going out.

Reason I chose this product:

Definitely!

Thumbnail of user lindis7
Indiana
1 review
0 helpful votes
  • Send Message
November 16th, 2023
Verified purchase

Really, really, really appreciate Sally trying so hard to get hold of us and spending so long helping us. We have homework, but we feel much more confident since we know what to do.

Thumbnail of user pauld3056
Indiana
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

So great talking to Sally. She really understood where we are with our new puppy and allayed our fears and gave us new strategies and ways to think about things.

Reason I chose this business:

Potty training, barking

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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