TrainPetDogReviews 3,190

I am so glad to talk to someone. I can't even get into a vet's office here for 2-3 months, so I have had nobody to talk with and I haven't had a dog for 40 years. Sally really helped me and encouraged me.

I think this is very encouraging since we had so much progress since our first call. Now we have another lesson to work on that's easy to accomplish and I think we'll see positive results from it.

I am so glad that the things I am doing are the things I need to be doing.

I am glad I got to talk to someone and feel I have strategies for dealing with the issues with my dog.

I have ideas for dealing with potty training in the cold and snow.

I feel like I am not ruining my sweet dog when I give her a time out.

Delighted to finally get a call. Enjoyed talking with Sally. Learned so much.

Really glad to know how to work with my new puppy.

I really appreciate the call and feel so much better knowing that my dog's behavior is normal for her age.

Helpful call. Will put it into practice. Still looking for the emails.

I am so happy to have someone to ask my questions and get good advice. This was delightful!

I love, love, love everything I learned tonight! Sally is a great educator and everything she said made perfect sense to me and I'm ready to try it!

The call was helpful, but I had not intended to sign up for this subscription service and wanted to know how to cancel and get a refund

I was glad to talk to a trainer and get some new ideas to try. The ones I'd gotten previously were backfiring on me.

This call has helped me immensely in understanding the dog we have.

I purchased this product on a Saturday a week ago and even before I exited the site from ordering decided that I do not truly need their services. I went on their site right away to cancel which they say you can do. I in put my information and statements asking politely to cancel and refund me my $67 which is 92.22 in Canada. But the site would not allow me to submit. Endlessly resetting and asking me to prove I am no robot but in the end I waited for Monday. Thinking surly a phone call to customer service will fix all. I get a message, which I explain that I signed up but decided not to want it while still in the site but wasn't able to go back and cancel. Asked nicely to cancel and refund me my money.
Hi James,

Thank you for contacting us.

We would like to inform you that the subscription has been canceled. Rest assured that you will no longer be charged after the cancellation.

Let us know if you have questions.

Thanks,

Maria

Customer Support Team, trainpetdog.com

I then called back and said thank you for canceling but what about returning my credit card charge. No response back and the charges are still on my credit card.
Please don't purchase this scam product. Their own site says full refund but they make you jump through a ton of hoops and then ignore you!

I am so appreciative of the call and all the advice.

This was my first time on a phone call with a trainer and I liked Sally because she was knowledgeable and helpful.

I appreciate Sally's time and wisdom and encouragement with this puppy I'm fostering.