Sitejabber Website Reviews and Complaints
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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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How would you rate TrainPetDog?
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Ohio
1 review
0 helpful votes
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Help for my Westie Pup
December 5, 2021

Very pleasant and helpful trainer. Suggestions made that were concise, but simple to follow through for puppy training. Very much appreciated the opportunity to speak directly with the trainer.

Date of experience: December 5, 2021
Arizona
1 review
0 helpful votes
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Love it
December 15, 2020

I've enjoyed the helpful tips shared and references to go to, and of course the gift of more knowledge. My puppy is becoming a very well behaved family member

Date of experience: December 15, 2020
TZ
1 review
0 helpful votes
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Five star
July 25, 2020

Chopper my Pitbull terrier he is responding well and behaving good. I really appreciate what you are doing is perfect for us dog owners and dog lovers.
Thank you.

Date of experience: July 25, 2020
Texas
2 reviews
0 helpful votes
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Comprehensive
December 8, 2022

I am delighted with this program and the package of materials and support we are getting. The call was wonderful. I love being able to talk to a trainer.

Date of experience: December 8, 2022
Indiana
1 review
0 helpful votes
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You answered our questions and gave us insight. You put everything in perspective and we are expecting too much. You were reassuring that she is where she should be.

Date of experience: July 16, 2020
Arizona
1 review
0 helpful votes
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Training Flynn
September 10, 2021

It has been a challenge with a 6 month puppy who has the attention span of a flea. We are working with him for 10 minutes at a time. So far so good. Your tips have been excellent.

Date of experience: September 10, 2021
Indiana
1 review
0 helpful votes
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This was great!
October 13, 2022
Updated review

This was great! I learned how to finally completely potty train my dog and how to teach him not to pick up everything on a walk and how to quit barking at people who come to the house!

Date of experience: October 13, 2022

It was so helpful and affirming
November 17, 2021
Previous review

It was so helpful and affirming.

Date of experience: November 17, 2021
South Africa
1 review
0 helpful votes
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Very helpfull and interesting
November 5, 2020

I haven't received my dog yet but in about 2 weeks time i will receive her. I am so glad for this now i can learn my puppy nicely and also whats is best for her and us

Date of experience: November 5, 2020
Indiana
2 reviews
0 helpful votes
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I have a new puppy and want to make sure I am doing things right. Sally was very helpful and gave me pointers on things I didn't think to ask about as well as the ones I did.

Date of experience: April 14, 2022
Massachusetts
1 review
0 helpful votes
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Help me please
July 25, 2020

Hi
I love all the email articles and free gifts but I still can't seem to find what I thought I ordered and paid $37 for
The Training Guide for Aussie Shepherds
Please help me or did I misunderstand what I was ordering

TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2020
Jennifer V.
California
1 review
0 helpful votes
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I have really enjoyed reading your information and it has taught me a lot on why my dog acts and does the things. I thank you and I look forward to more information from you.

Date of experience: June 9, 2020
Texas
1 review
0 helpful votes
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Training Course
September 7, 2020

So far all I've done is print out the subjects that I was interested in but I would like to download the course and put it in my computer for later when she gets older and in case I ever get another dog it was very informative what I had read I learned not to give my dog chocolate she loves it but I guess I'll have to stop thank you so much for supplying a training course like this in depth l I checked out training classes and they were very expensive and wasn't as much of the depth as this course is

Date of experience: September 7, 2020
California
1 review
0 helpful votes
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My Experience
November 30, 2020

TrainPetDog is a very reliable and interesting site. Throughout my experience, their advice has been very helpful, and me and my dog enjoy the whole process. Thank you!

Date of experience: November 30, 2020
Australia
1 review
0 helpful votes
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I am not keen on the continuing requests to upgrade. I sincerely hope the original offer is as good as represented. My budget doesn't allow for the upgrades.

Date of experience: June 10, 2020
Indiana
1 review
0 helpful votes
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Getting to talk to a trainer who understands my dog's breed is a real plus for this website! I found the trainer to be very knowledgeable and helpful.

Date of experience: July 21, 2022
Canada
2 reviews
0 helpful votes
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Very useful. Especially the phone calls with experts!
January 6, 2022
Updated review

Thank you so, so much. I am excited to try the new things I learned tonight and to share them with my husband and daughter so we can all work with Daisy on "heel" and "leave it."

Date of experience: January 6, 2022

The call was very much appreciated, and Thomas eased...
January 3, 2022
Previous review

The call was very much appreciated, and Thomas eased my worries.

Date of experience: January 3, 2022
Indiana
1 review
0 helpful votes
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We are rather embarrassed to realize how badly we have spoiled this puppy, but glad to realize it and figure out some things to do to help him be more independent.

Date of experience: December 7, 2023
Indiana
1 review
0 helpful votes
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Nice to talk it through with someone who knows what they are doing. I was doing things halfway instead of all the way. I wasn't demonstrating the commands.

Date of experience: August 11, 2020
Indiana
1 review
0 helpful votes
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We have issues with our younger male Weimaraner and both felt that Sally was able to give us some things to try that sounded fairly easy to implement.

Date of experience: July 28, 2022
Indiana
1 review
0 helpful votes
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This was so helpful!
October 7, 2021
Updated review

This was so helpful! I can't believe how we have approached things "all wrong" with our beagle. (We gave away the coonhound that this call was originally for.)

Date of experience: October 7, 2021

It was good to get new ideas from a trainer who knew...
June 19, 2021
Previous review

It was good to get new ideas from a trainer who knew what they were doing.

Date of experience: June 19, 2021