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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days
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Canada
2 reviews
0 helpful votes
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Dogs accident in the house
April 7, 2022

I just can't find a way to keep my dog from having accidents but I think the ideas I got tonight might help. Have been recording time each time he is taken out for poo & pee. He has not had any accidents, since we spoke on the phone, would like to have a conversation with the same dog trainer I spoke with thanks, as soon as she is available

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Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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We got right to the point
September 30, 2024

We got right to the point. I started talking she listened. Emily verbally gave me tips on my most prevalent problems with my puppy then follow up with very helpful emails.

Date of experience: September 20, 2024
Indiana
1 review
0 helpful votes
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The things Sally told me make a lot of sense
August 18, 2024

The things Sally told me make a lot of sense. I can understand how going from being crated 24/7 to total freedom in the house was not a very good idea. I like the way Sally explained to use the leash to guide him and give him better manners and to give me some control as he learns.

Date of experience: August 8, 2024
California
1 review
1 helpful vote
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Emily was very helpful
February 14, 2024

Emily was very helpful. Apparently I have created a potentially difficult situation for myself by getting littermates. I am grateful that we can address it with her help and hopefully raise to very good puppies.

Date of experience: February 14, 2024
Texas
1 review
9 helpful votes
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Wow... Thank you, everyone for saving me from getting ripped off. Was about to purchase this program... But I'm in despite need of some real dog training tips. First time dog owner, lifetime dog lover. Have an incredibly awesome 6 month old Chihuahua and the cutest ever 2 month old (furry ball of energy) Pomeranian. That are driving me crazy... Please help me someone!

Date of experience: July 7, 2017
Indiana
1 review
0 helpful votes
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I've never heard of a cross-body or hands-free leash, but that sounds like it could help solve several of our problems and then if I can train the commands Sally gave me, we will be on the right track

Date of experience: September 21, 2023
GB
1 review
31 helpful votes
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Glad I've read these other posts before getting sucked in too! It all sounds too good to be true & obviously is. I keep getting emails offerings a course at a discounted rate which expires at midnight the same day & yet is still available a couple of days later!? As a scam it's pretty poor because this just gives it away by making you suspicious. Having waited we've actually managed to train our shih tzu ourselves:-)

Date of experience: May 1, 2014
Minnesota
1 review
0 helpful votes
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Awesome
January 29, 2024

I fully agree and understand the training method for my Shih Tzu Smokey and they have helped us both immensely. Smokey is one of the smartest dogs I ever had and he actually showed me what Love is really about. That's a different story but just to say this he left someone who was watching him when I was in the hospital from a bicycle accident and traveled over 3 miles across a interstate highway and a busy business street to get home at the apartment we lived in. 2 days before I got out, he's my wonder dog, wonderful wonder, ain't no money could pay his worth and nothing can separate us now. I'm 68 and retired

Date of experience: January 29, 2024
Canada
1 review
0 helpful votes
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Shepherd training
September 17, 2021

I'm getting a lot of amazing tips that has really helped me with my new rescue we adopted 1 month ago. He learns things so fast and it's helping him settle into his new forever home. Thanks for the tips and excited to see more emails coming in.

Date of experience: September 17, 2021
California
1 review
3 helpful votes
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SCAM
May 7, 2021

This business is a scam! Unfortunately I fell victim! I cannot get in touch with these people ever and they take money out of my account every month! Damn thief's! They prey on innocent people who just want to help their pups! Do not gasp victim

TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2021
Wisconsin
1 review
0 helpful votes
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Socializing puppy
June 8, 2023

Encouraging to hear Molly (the puppy) will probably overcome her fears. Not much new information as to what I currently knew and am already implementing. Will schedule another call about house training.

Date of experience: June 8, 2023
Washington
1 review
2 helpful votes
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Friendly, Caring and Honest
July 2, 2020

Nancy seems to be passionate about dogs and wants everyone to enjoy their dog. She offered a free down load and delivered it as promised. She truly cares that all new Lab owners find complete joy with th from puppy stage on! Thank you Nancy

Date of experience: July 2, 2020
Pennsylvania
1 review
0 helpful votes
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Emily completely understood my dilemma with my dog and offered an immediate solution that made perfect sense. Thank you! She also sent several short videos for to review.

I look forward to speaking with her again in a few weeks.

Date of experience: August 5, 2023
GB
1 review
1 helpful vote
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Amazing help and support - a life saver.
July 16, 2020

So much info that we should know but don't think about when stressed trying to train a puppy.
The info you are giving out is brilliant and helps stops my stress when Im not sure how to handle this tiny pup that had taken me over.

Date of experience: July 16, 2020
Alabama
1 review
7 helpful votes
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This company doubled charged my credit card on my initial purchase and then
Started charging me a monthly fee of $37.00. Even after I cancelled my membership.
They will not return your calls or return you monies. SCAM

Date of experience: March 29, 2019
Nancy R. TrainPetDog Rep
over a year old

Hi Charles, sorry to learn about your experience. Since this is not a customer support desk, we don't have your details with us. If you can email us to info@trainpetdog.com with your name and email ID, we will track your order and promptly refund your charges.

Shirley F.
California
1 review
0 helpful votes
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I received your two earlier mails, and they have been of great help. I have learnt basic tricks on training Peggy. We are getting along very well. Was wondering about grooming..but am happy to find out you have a solution to my problem.

Date of experience: June 9, 2020
New York
1 review
0 helpful votes
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Buddy just turned one year old
October 14, 2020

But he's getting better at letting me know when he goes outside, but we can spend a good half hour outside and he will again come inside and mark his territory. I'm hoping he will outgrow this habit as I do use the spray and clean up so there is no smell. He is very stubborn and trying to get my attention so I am trying the method of what you were saying by ignoring him to see if that might help.

Date of experience: October 14, 2020
Sam R.
California
1 review
11 helpful votes
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For sure the e-mails you have sent so far were very helpful. I already started to train Daisy on jumping on me when I arrive home :) which also worked while playing fetch game during today's morning session :) Thank you so much for these basic, simple but vital tricks you have shared. With my best from Ankara,

Date of experience: June 9, 2020
Michelle N.
California
1 review
15 helpful votes
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I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Date of experience: June 9, 2020
Nicole K.
California
1 review
0 helpful votes
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I have received your emails and thank you so,so very ,very much they have been extremely helpful. I wont lie it is still a work in progress but I can most defiantly see that its working as Prince is already calming down a lot sooner than he normally does when jumping up on anyone he can get close enough to, he actually has started to listen to me now and understands what hearing my voice at these times mean. Trust me when I say how much nicer it is to take him for a walk now. Thank you so much for all your help and I look forward to receiving your gift & your next email step to making my Prince an amazing & wonderful dog.

Date of experience: June 9, 2020