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  • TrainPetDog

TrainPetDog

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Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
332
Neutral
5
Negative
2
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Dog Obedience Training & Housebreaking Made Easy
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Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user jamieo62
Michelle N.
California
1 review
15 helpful votes
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July 11th, 2019

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

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Nicole K.
California
1 review
0 helpful votes
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June 21st, 2019

I have received your emails and thank you so,so very ,very much they have been extremely helpful. I wont lie it is still a work in progress but I can most defiantly see that its working as Prince is already calming down a lot sooner than he normally does when jumping up on anyone he can get close enough to, he actually has started to listen to me now and understands what hearing my voice at these times mean. Trust me when I say how much nicer it is to take him for a walk now. Thank you so much for all your help and I look forward to receiving your gift & your next email step to making my Prince an amazing & wonderful dog.

Thumbnail of user ginax11
Indiana
2 reviews
0 helpful votes
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September 27th, 2020
Verified purchase

I did not know how to get back to find my answers in Ask an Expert. Sally was very helpful. We went through all the points to helping us be more alpha with our puppy and we feel we can do this and are seeing improvement already.

Thumbnail of user jimh747
Canada
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Our pup was terrible at biting. Like all pups his teeth are needle sharp and it was becoming a real problem. Your suggestion of simply putting him down on the floor and not making a fuss has resulted in much less biting.

Thumbnail of user timl397
West Virginia
1 review
0 helpful votes
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October 24th, 2020

Legal department, or upper management will not return phone calls regarding concerns. Beginning to feel very bad about this company. Apparently this issue will go directly to their insurance carrier. Additionally the headquarters appears to be in a different country, I was charged additional fees because it was from other country.

Thumbnail of user johnf2284
New Zealand
1 review
2 helpful votes
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May 22nd, 2020

I was rather unfortunate to find this website when I was looking for some advanced training material. On requesting their e book, the requests just went on and on and everytime my account got debited even when I tried to put out, problem is they have my credit card number so it was easy to suck you dry. After numerous emails and tickets, still have not heard anything or received the DVD's and books I paid for. Through their face book I managed to get to a bid that referred me to a "human" who conveniently replied, but have heard nothing more.
Piss poor effort on the e book and service. Be warned this "company" is a scam and avoid using them.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Hello John,
Apologies for the inconvenience.
Let me try to dig your data based on your name John F.
I will revert on this soon.
Regards
Nancy Richards
www.TrainPetDog.com

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Nancy R. – TrainPetDog Rep

I have found your orders Mr Ferreirs.
The DVDs you had ordered are online videos. We are emailing the links to access those.
Nevertheless, since you are not happy with our product, I am refunding all your transactions.
It'll take 4-5 business days for the refunds to appear in your credit card statement.
Thanks
Nancy Richards
www.TrainPetDog.com

Thumbnail of user suzies77
Oregon
3 reviews
1 helpful vote
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May 5th, 2021
Verified purchase

I've only subscribed for three days, but already I've learned how to discourage jumping and our puppy's play biting. I was encouraging that without realizing it! We so appreciate all of Nancy's tips--especially her loving approach. My neighbor's strong suggestion to discourage jumping was to shoot my puppy in the face with a squirt bottle, to assert dominance. I refused, glad I did! Thanks, Nancy!

Thumbnail of user judyh1098
Canada
3 reviews
0 helpful votes
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March 22nd, 2023
Verified purchase

I am so glad Sally called and she picked up on what my dog was doing after being walked. If the grain-free food has caused her heart to enlarge, i hope I can help reverse it by changing food right away. My veterinarian suggested the same foods as Sally. They found no problems with Lucy after a thorough exam. I am to take her back immediately if she comes home with the same problem. At that time they can see first hand what is happening and will then suggest more testing.

Reason I chose this business:

My dog's anxiety in so many situations - so glad to find out about ThunderWunder Calming Treats with melatonin.

Thumbnail of user alissaw14
Shirley X.
California
1 review
15 helpful votes
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October 30th, 2019

I did read your first 2 emails in preparation of us receiving our 7 week old Husky, Diesel, this coming weekend. We will definitely use your techniques to train our new puppy :) My daughters and I are very excited to receive your book and your future newsletters. Thank you for sharing your knowledge and talents with others. Have a blessed day.

Thumbnail of user rahs5
California
2 reviews
37 helpful votes
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October 22nd, 2014

Complete scam. I have paid for the training book about two months ago. I have left dozen messages n received three calls back with we r sorry its on its way n still no training book. I'm frustrated n upset at how there r people who take advantage of others to make money. I will not stop calling n making it a priority in calling as many times as i can through out the day n night until i receive what i have paid for. I too wish that I had read the reviews prior in wasting my money, time n energy. Karma is a beautiful thing. How many people can u screw

Thumbnail of user melaniej16
GB
1 review
18 helpful votes
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January 16th, 2017

I almost got sucked in to this training course. At the last minute I decided to see if their were any customer reviews. Thank goodness I did! After reading them on this site I decided not to go ahead. How do these people sleep at night, stealing people's hard earned money, nothing but thieves. Need locking up!

Thumbnail of user michaela2225
Dorothy H.
California
1 review
6 helpful votes
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August 1st, 2019

We read with interest your emails regarding training our beautiful Shih Tzu, Zac.He is generally a well behaved little man and adored by Yvonne & Myself but does have a little naughty streak at times!Your emails are excellent and expressed in plain English. Your words of wisdom are common sense but like a lot of dog owners we forget that our job is to make our little friends obey commands when they do not speak English and hence have to have repetitive instruction in order to get the message. Keep up the good work.

Thumbnail of user gloriaf443
DO
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

I feel as if I'm receiving these tips just for me. It's great, they emails are not heavy with information that's hard to digest, they keep it simple yet so didactic, and it's so obvious that the author speaks from actual research and years of experience. I'm loving it, eager to learn more.

Thumbnail of user fondaq
Colorado
1 review
0 helpful votes
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April 13th, 2023
Verified purchase
• Updated review

I feel more confident in the ways I am working with my dogs. The trainers have always given me such great advice and things we can do to improve our dogs behavior. It's hard training two at one time but all of the trainers, especially Paula and Sally, are so encouraging and helpful.

Reason I chose this business:

Constant barking - we talked about re-training "leave it" and training in managed situations

Great Instruction and Support
July 21st, 2022
Verified purchase
• Previous review

Sally was so helpful with her advice and insight. It was interesting that things that she said are things I had seen with other dogs we have had, but had not thought about with these puppies. I really appreciate all of the trainers and their eagerness to help.

Reason I chose this business:

Teaching our puppies not to get into things like the trash.

A wonderful detailed and thorough training program!
May 16th, 2022
Verified purchase
• Previous review

There is so much information - videos and detailed instructions. We had success right away. The call with trainers has been exceptionally helpful also.

Reason I chose this business:

How to help fixing my puppy's bad habits.

Quality
Thumbnail of user phyllisc454
New Jersey
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Emily was exceedingly thorough with her response to questions. He sent a follow-up email with links to topics we discussed, so we were able to get a lot of information within the 15 minute call. Emily seems really knowledgeable about my dog's breed, australian shepherd.

Reason I chose this business:

When I'm doing yard work, I need to either tether him or put him in his "place" so that he doesn't attack the shovel and/or start digging.

Reason I chose this product:

Do the online course, get the 1-month of counseling, but don't buy the book.

Thumbnail of user tanaf14
Indiana
1 review
1 helpful vote
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August 17th, 2023
Verified purchase

Very encouraged. As we talked, I realized all the things our little fella has learned in 10 days and that I am probably expecting too much too soon. I liked that Sally suggested "guiding" him into better manners rather than forcing him or yelling at him. Her commands and how to teach them make sense and we will work on them.

Reason I chose this business:

Controlling our puppy's anger and frustration at us when we say "no."

Thumbnail of user zehraa4
Texas
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

Me and my puppy, Turbo, had some trouble getting him to stop jumping, and he was pretty scared. After all, we took him from his family. But I've had a ton of help and tips on here that helped us a lot. Thank you!

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Carol M.
California
1 review
0 helpful votes
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April 24th, 2020

I cannot say enough how helpful and valuable everything you have sent me is! I thought about hiring a professional trainer which is quite costly but thanks to your very comprehensive information I can easily do this on my own and form a stronger bond with my puppy! Thank you so much!

Thumbnail of user lorih705
Indiana
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

This was very reassuring. I was afraid we were doing something wrong or the puppy never would quit having accidents. Sally helped us learn about her anatomy and her brain and how they don't develop at the same time.

Reason I chose this business:

I learned that our puppy is actually doing very well with potty training.

Thumbnail of user davinak11
Canada
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

I have been doing so for about 2/3 days and I only seen improvement in my GSD to sit. He doesn't recognize his name is Apollo since he gets distracted very easily but he is learning some basic commands. He also is peeing on a pad or running to the door when needing to potty.

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Nick F.
California
1 review
0 helpful votes
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July 4th, 2019

Jessie is doing well and I'm thankful for your emails and advice. She was jumping on me a lot to get attention as she's a very demanding dog. I followed your advice and turned my head the other way and sort of ignored her antics. It's working after a few tries and becoming fewer. Thank you for this.

Thumbnail of user mariahs45
Wisconsin
1 review
0 helpful votes
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November 30th, 2020
Verified purchase

We have had a lot of pipe training issues with our three Boston terriers and We are very headed to try these new techniques. It seems very legit and is way better than all of the other sites I have tried to search for on Google to help potty train them.

Thumbnail of user kelseyp63
South Dakota
1 review
0 helpful votes
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June 10th, 2021
Verified purchase

Never owned a cocker spaniel, but plenty of labs. So I knew I needed some help when it came to learning about the difference. This helps with small tips and tricks to make it easier to understand your dog abs bond with him.

Thumbnail of user marilynb347
Georgia
2 reviews
0 helpful votes
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August 10th, 2020
Verified purchase

I find that he's very hard headed and tends to ignore me when giving him a command. He's house training pretty good he has only made a couple accidents before we catch him. He love going outside and running around in the yard.

Thumbnail of user bridgetb121
Pennsylvania
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

It seems like bait and switch. I paid for something and now I can get so much more if I pay more. What did I purchase then? Do you not stand by your original product. That is how I am reading this process, about 1 minute in.

Reason I chose this business:

I though that it might help because pet store and group training is not being offered in my state at this time.

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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