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  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
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Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user angelinam67
Washington
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

I have only been doing these techniques for a few days and I have seen results already! I didn't know that telling my husky no was encouraging him to do those things! I recommend this to any dog owner.

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Steve D.
California
1 review
10 helpful votes
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September 3rd, 2019

Thank you for the offer to comment on how best to train a Golden Retriever. After many years of being proud owners of golden retrievers, your suggestions of training are most interesting and helpful. We plan to train our puppy with the techniques you have suggested, particularly the avoidance of jumping up and general obedience training. I am glad to have the chance to listen again to the spoken video...there is a lot to take in one sitting!

Thumbnail of user chariotk
Florida
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

I have only been receiving this information for a few days now but everything I have tried from your advice is working great. The ignoring your dog part when she jumps up on me has been especially effective and when I ignore her instead of yelling at her or telling her no or get down and it is starting to work and she just stops after ignoring her. Thank you for all of this wonderful information.

Thumbnail of user barbaraw132
New York
2 reviews
5 helpful votes
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November 20th, 2018

After I left a negative review in November, Nancy Richards got in touch with me and has offered me free lifetime membership plus access to the Elite dog Club. There are one on one training calls which I find very useful. I am rescinding my original review

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Nancy R. – TrainPetDog Rep

Hi Barbara, Sorry to learn you had a bad experience with us. Whenever a customer asks for a refund, we honor it - no questions asked. Request you to kindly send an email to info@trainpetdog.com and I will personally trace your order as well your emails and customer service tickets to verify why did this happen. Apologies for this.
Regards, Nancy

Thumbnail of user katev50
New Jersey
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

I really like the simple tips you give each day - it's not too much to overwhelm and the explanations make a lot of sense. I hope to keep following your tips so we can get our pup well trained and well behaved over the coming weeks.

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Laura O.
California
1 review
0 helpful votes
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March 4th, 2020

I had paid the subscription to be a member of the site but could not access it. I tried my email address but that didn't work. Frustrated, I contacted your support and logged a ticket. In 24 hours they responded. I could gain access and start reading the tips. Thank you for being so prompt.

Thumbnail of user michelleb4763
South Dakota
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

While the content in this program is good, the program itself is difficult to navigate. I have to really search my emails and then the website to find my course. The site is extremely slow to move from one topic to the next. It does, however, have very good content that has helped me with my new puppy tremendously. I have leaned on the "call with a trainer" that has come free for the first month with the program. I also appreciate that option. I just think the bones of the actual course needs to be easier to access and navigate through. I am not computer illiterate, I actually work in the technology industry, if it is hard for me, it will be hard for those not as tech savy.

Reason I chose this business:

I liked the flexibility of online course. I can learn and engage my pet on my own time, rather than on a set trainer schedule. The price is reasonable as well.

Feeling empowered!
December 12th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I’m on the right track, and ways to help my pup alert me when she needs to go outside.

Reason I chose this product:

Sure. Only just started though

Thumbnail of user ingridt24
Indiana
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

This was really good. You listened to my daughters and their concerns with training their puppy, then gave them step-by-step directions for what they needed to do. As we added more concerns, you put all the steps together into a plan for them. They both feel confident in carrying out the plan.

Reason I chose this product:

Because of COVID, we can't do in-person training or take our puppy to classes, so this was super helpful.

Thumbnail of user michaeler1
Maine
1 review
0 helpful votes
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September 5th, 2020
Verified purchase

All the information provided to me so far has been very helpful. The things they have told me are training concepts I never would have considered and I'm looking trying them with our new puppy. They are constantly trying to sell me something, but it's a business, so what can one expect!

Thumbnail of user dianab1164
California
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

I recently adopted 2 Min Pin sisters and after reading the horror stories of other owners I was afraid I had made a mistake. However, I found this training guide and it is working wonders. The girls are responding to commands and I am very pleased with the progress we have made.

Thumbnail of user richardq270
Florida
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

The call went really nicely, Thomas was helpful. He asked questions and provided suggestions and insight into my pup's behavior and capacity for recognizing suggested and attempted aspects of training.

Reason I chose this business:

Better potty training methods.

Quality
Thumbnail of user dingiswayok
Virginia J.
California
1 review
0 helpful votes
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August 26th, 2019

Thanks for the tips I can tell you that just for the past two day my dog discipline is changing for better. Have been practicing the ignoring trick once he starts his jumping etc .Now every time he jumps at me I ignore and then he sits waiting for my little pat and scratch on his head. Its a tremendous trick. Once again I appreciate your time and concern.

Thumbnail of user juliex221
Indiana
1 review
0 helpful votes
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September 7th, 2023
Verified purchase

What a precious time talking to Sally and learning how to help my 4-year-old daughter learn a bonding greeting with our 11-month-old German Shepherd! I also learned how to keep the dog from jumping at and on everyone!

Reason I chose this business:

Jumping, jumping, jumping

Thumbnail of user mathum1
Canada
1 review
0 helpful votes
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August 1st, 2020
Verified purchase

While the tips to training my german shepherd puppy have been somewhat helpful, almost every email I receive says I have to get the German Shepherd Lovers book or course to get all the info. It says you're most likely making mistakes, but won't tell you what the mistakes are. I understand they do need money, but that's just plain mean because if they really were german shepherd lovers, they would care more about the dogs/puppies than their own wealth. I came across this through an ad so I probably should have expected this, but it is quite upsetting that I am constantly bombarded with the payment link and I'm not receiving the information I was told I would be provided with.

* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ludol3
Cyprus
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Great job, very helpful, i love the daily e - mails feels like you guys keep checking on us like a little family we have. We are very in need for your help and advices. Keep going and Thank you so much! :)

Thumbnail of user luciat22
Oklahoma
2 reviews
0 helpful votes
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October 20th, 2020
Verified purchase

I'm a new look pet owner and these daily emails are full of insightful tips, facts, and guides make it so much easier to help care for my little girl. Learning something new everyday and makes things so much easier. Thank you!

Thumbnail of user gavinm73
Oregon
1 review
15 helpful votes
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July 16th, 2020
Verified purchase

I was going through videos and tutorials about how to train my australian Shepard and I care across this website, I signed up for a free 30 day trial thinking this is whatever. The next day I started receiving emails and links to full books on how to groom my dog and training, it is all hand written by a professional and I love it, I still have another 25 days to go! I would really recommend it.

Thumbnail of user krisd83
Jason D.
California
1 review
9 helpful votes
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July 5th, 2019

Your email is absolutely working because on the day that I register on this, I follow the instruction on how to calm down Pat and it's working. When we have a visitor that is strange on his smell, he barks right away, but as soon as I shhh him and tell him it's okay, he becomes quiet right away. So I am very thankful for your help to teach me how to train and discipline Pat. Again thank you very much.

Thumbnail of user craigh37
Massachusetts
1 review
16 helpful votes
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September 9th, 2013

Do no use this site. It is a total scam. The information is not customized to your dog and you are charged for your membership the moment you input your card information. I hopefully will be receiving my money back after filing for fraudulent charges...

Thumbnail of user georgee459
Indiana
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

I was a bit overwhelmed with training two dogs and having 3 children aged 7 and under, but Sally helped me see what the first three things are I need to be doing and how even the young children can learn and use the commands.

Reason I chose this business:

I learned that dogs need time outs just like kids when they don't obey.

Thumbnail of user markd795
Virginia
1 review
5 helpful votes
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July 30th, 2019

Very unhappy with this company's cancellation policy. I've called their customer service line (and actually got a human once, who assured me that the matter was resolved), emailed them, submitted trouble tickets to them, and completed their cancellation form online. No joy. I have since been charged two further months for this service and received yet another automated message today notifying me of an upcoming charge. Interesting thing is that they have apparently cut off my access to the site while CONTINUING TO BILL ME. Avoid this company at all costs. It's too easy to get good info for free of thru your vet or trainer.

Thumbnail of user deniseh719
Indiana
1 review
0 helpful votes
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September 28th, 2021
Verified purchase
• Updated review

This was great! I'm sorry to monopolize Sally, but she did so well in telling me how to finish potty training my dog and how to work with Heel and Sit last time we talked, I really wanted to talk to her again and see what else she could tell me.

Reason I chose this business:

Ways of getting my dog to sit and to come.

Reason I chose this product:

This is a wonderful service!

Sally helped me see that I was thinking backwards about...
September 23rd, 2021
Verified purchase
• Previous review

Sally helped me see that I was thinking backwards about when to teach what command.

Reason I chose this business:

We started with "come," but Sally helped me see I need to be teaching "heel," "sit," "leave it," and "stay." Doing this will help the dog want to work with me and see the work as fun.

Reason I chose this product:

I wish I'd talked to Sally 6 months ago. Sign up, ask questions, start working with your dog!

Thumbnail of user kathyp671
Rhode Island
1 review
0 helpful votes
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September 8th, 2020
Verified purchase

Very good. I am picking up Georgia tomorrow. Can't wait. Please send me the training on the letter box training. I am learning a lot and can't wait to try your techniques. Thank you for providing this for people so they can enjoy their pets.

Thumbnail of user lorraines313
Indiana
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

We learned so much. We've had dogs for 50 years and they were well behaved, but we were really frustrated with Roscoe and everything Sally talked about our doing seemed so sensible and simple to carry out. We can't wait to start doing more training as part of our daily routine.

Reason I chose this business:

Biting, barking constantly while outdoors

Thumbnail of user biancac82
Malta
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

I found this website very helpful and resourceful.
Have been receiving emails with helpful tips on how to give the best care to my puppy and solve some of the problems I am facing at the moment.
Hopefully will get the online training course soon.

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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