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  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
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How would you rate TrainPetDog?
Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user josephh1152
India
10 reviews
3 helpful votes
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July 6th, 2021

I've only been receiving this information for a few days, but everything I've attempted based on your recommendations has worked well. Ignoring your dog when she climbs up on you has shown to be particularly successful, and when I ignore her instead of shouting at her, telling her no, or ordering her to get down, it appears to be working, and she simply stops when I ignore her. Thank you so much for sharing all of this useful information.

Thumbnail of user kaytlinc
Utah
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Overall I think there are some really great tips. I do feel like the presentation could be a little more concise. Its kind of wordy and long so it could be shortened a bit. It would also be nice to be able to skip around in the video.

Thumbnail of user demij6
Florida
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Initially I was nervous because I've not had a puppy this young. Emily made me feel ok with the things I didn't know, and even though it was a quick call everything she sent me reinforced what she told me. I feel like I have a plan to go forward.

Reason I chose this business:

Nap time, I didn’t realize that puppies need structures time to take a nap. It will definitely help to have her take naps.

Thumbnail of user beverlyg216
Texas
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

I'm looking forward to learning how to train my new rescue 4 month old GS puppy. I've only had her13 days and have gotten her to do quite a few things but since she has lived as a stray for so long she still has many things for us to overcome.

Thumbnail of user debs418
Australia
1 review
1 helpful vote
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September 8th, 2020
Verified purchase

I have always had dogs except for the last five or so years for personal reasons. I am expecting my new beautiful furbaby in about eight weeks, however having said that I have found all the info provided to me has been fantastic and I have learned some new things. I'm very appreciative of all the information given and I think it's fantastic. Thank you

Thumbnail of user stacis43
Virginia P.
California
1 review
0 helpful votes
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August 22nd, 2019

The most helpful information I have read so far with your information is to not yell at my Chihuahua that I will not respond to negativity or yelling when using the potty inside. Thank you so much for everything.

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Steven P.
California
1 review
0 helpful votes
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September 23rd, 2019

I have been enjoying your emails. You've got Blue's personality figured out!! I am in process of getting Blue trained, but I do not think this trainer understands the border collie. I am about ready to unhire him. Most of his techniques simply do not work on this dog. So your insights are invaluable!

Thumbnail of user chrisw1318
Canada
1 review
0 helpful votes
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November 6th, 2020
Verified purchase

Your materials have proven to be effective almost immediately. The advice is simple and, despite seeming counter-intuitive in some ways, effective. It is difficult to change the behaviour of my family and myself toward our pet, but that seems to be the key. Thank you!

Thumbnail of user jimk1330
Florida
1 review
0 helpful votes
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February 27th, 2024
Verified purchase

Emily was very helpful and sent me the links to help with the training. She definitely knows her business.

Reason I chose this business:

Extra sleep for my puppy

Reason I chose this product:

Yes, the techniques are very helpful for the un-trained adults.

Thumbnail of user carlineb7
New York
1 review
0 helpful votes
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July 18th, 2020
Verified purchase

The articles were very informative, even with the minute details. It really helped me with my new puppy. Because of your articles I'm not intimidate by my puppy's difference in comparison to my first dog. Thank you for making the difference manageable.

Thumbnail of user osanyinbid
Margaret U.
California
1 review
13 helpful votes
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October 1st, 2019

Thanks for the dog training tips...it's been helpful and I really enjoyed it. I even had to copy the email you sent to me to the person helping me take care of May, because I'm in uni and I don't have enough time to play with her but whenever I go to check up on her I try to practice those stuffs and also play with her before I go back to school. I'll really appreciate it if you could send me more training tips that I could use to help May. Thanks...

Thumbnail of user priscilae
Mexico
1 review
1 helpful vote
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August 23rd, 2020
Verified purchase

Hi, I would only have one problem with you guys and it is that you put really high prices to your books and courses. Not everyone can pay that stuff (me included) and at least having free or discounts during the quarantine would be very special, since people are losing a lot of money because of the situation with the covid-19. So it would be quite generous of you to at least leave a few things free and others with discounts. Also, I think your website doesn't look very modern and it makes it a little hard to find things. But overall I like the information, tips, technics, strategies, and tricks for dogs and owners. That's all, thank you

Thumbnail of user debraa851
Indiana
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Oh, my goodness, Sally has taught me so much about not letting my puppy be in control! I hardly know where to start to get control back, but Sally gave me several ideas, so as I work on those, I'll be signing up for another call to get more help.

Reason I chose this business:

Housetraining, controlling my dog, getting my dog to come back when I call her

Thumbnail of user danab364
Nevada
2 reviews
0 helpful votes
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January 16th, 2021

The customer service does not exist, they took $67 from my account after I cancelled my subscription, and when I logged a ticket and asked for a refund, they call the next day and say "they have enrolled me in the elite dog club"
The help desk ticket & customer service does not exist. Do not give your credit card to them - I am a very unhappy member.

* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user darlac37
South Carolina
3 reviews
0 helpful votes
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September 30th, 2020
Verified purchase

I am truly interested in training my Doxie puppy as we have had issues that are mentioned. However, I've had a hard time finding what I need to read, instead I keep going to the same information - which is way too long to read over and over! I think this site could be just as effective if it were simplified. For example, "to receive your free gift, click here"
" For day 2 free information - click here." "This is what you need to download as a member - click here "Here is a number to call if you have questions - click here"

* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jenisem3
Maryland
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

She assured me that I was doing a lot of things but just needed to add and tweak a few things. She also gave me tons of information. I'm looking forward to implementing her suggestions and our follow up call.

Reason I chose this business:

That sleep for puppies is critical!

Reason I chose this product:

Yes, they should.

Thumbnail of user krystalm60
Brian G.
California
1 review
0 helpful votes
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October 24th, 2019

Thank you so much Nancy. I had no idea that our poodle puppy was craving our attention and I was rewarding the bad behaviour whenever she jumped on us. We implemented the ignoring method and within an hour she stopped. I would have continued to reward the bad behaviour had I did not read your email. Thank you again

Thumbnail of user margareth95
Texas
1 review
12 helpful votes
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August 14th, 2017
• Updated review

I need to follow up on my bad review of TrainPetDog. I notified them of my concerns that I had not signed up but backed out of their website and was never given a chance to say yes or no to signing up, but still charged. I asked for a refund and was refunded the full amount no questions asked within days of the request. Although I still don't like their selling tactics, they were very prompt on my refund and I appreciate that!

Could not have said it better
August 14th, 2017
• Previous review

I agree with Judy S. I had already given my credit card info when they tried to upgrade me on many different items so I took all my info off the for and backed out. Unfortunately I am now receiving emails from them. Will now see what the process is to cancel!

Thumbnail of user shruteec
Joe S.
California
1 review
10 helpful votes
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September 23rd, 2019

Thank you so much for you help. I had no idea what I was doing at first, i was really confused and Reggie kept jumping around and biting me...all your help and advices makes sense now, we have seen a few behaviour changes now. Reggie's jumping habit is decreasing...and we have been taking a lot of time to play with him and he even learned to fetch the ball to get a toy or to get a reward :)

Thumbnail of user robertm2881
Carol R.
California
1 review
0 helpful votes
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February 7th, 2020

Thank you for your hard work and dedication towards better owners who are proud of their pets. I must definitely compliment you for your detailed instructions, tips and guidelines which made our life easier and guided us to understand our baby Bobo. I thank you once again.

Thumbnail of user jackg37
Indiana
1 review
28 helpful votes
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August 14th, 2015

Site is not as advertised. It's purpose is to sell, sell, sell and not provide what is offered. When I attempted to cancel something not ordered, my total order was cancelled and no refund was ever sent. Luck I have a min-pin with more brains than TrainPetDog's webmaster. Truly a California rip off company. Hope it goes broke soon.

Thumbnail of user masons82
Elizabeth X.
California
1 review
0 helpful votes
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June 3rd, 2019

This is Kim. Marlee's Mommy. I've only had a chance to read one so far but, out of all the training classes I had never heard this tip before and it is going to be very helpful. It was the one on training her to stop jumping and telling her paws on ground while taking her paws and actually putting her paws on the ground at the same time. Marlee is proving to be very smart. We have mastered sit, down, stay and currently trying to teach her to watch me, or look at my face and hand expressions when talking to her. She is also doing fairly well walking with me on her leash.Thank you for all of your wonderful tips I truly enjoy reading them and learning more ways of doing something.

Thumbnail of user waynei151
Indiana
1 review
0 helpful votes
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October 27th, 2023
Verified purchase
• Updated review

I feel reassured. I have always been told that dry kibble is best for dogs and you shouldn't put anything on it or they won't eat it if you don't add things. I also would love for my dog to eat earlier in the day than 10 pm. Sally and I talked and i feel better about his chosen time to eat and have ideas for trying to change it.

Reason I chose this business:

My dog's eating habits

Lots of good information
August 10th, 2023
Verified purchase
• Previous review

Lots of good information - not sure how successful I will be in implementing it

Reason I chose this business:

Potty training, walking on leash, jumping on people

Thumbnail of user andrear523
Oklahoma
1 review
0 helpful votes
  • Send Message
November 19th, 2020
Verified purchase

It is nice that she does the 30 days free thing with the emails which send little tips on how to fix bad habits. And to see if my dog stops with those with her advice. It's very helpful and she is really nice.

Thumbnail of user clairec209
Malta
1 review
0 helpful votes
  • Send Message
July 14th, 2020
Verified purchase

I have just started receiving the TrainPetDog material provided every day and it is very interesting and fruitful as it provides daily tips that can help me build a good bond and discipline my dog better.

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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