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  • TrainPetDog

TrainPetDog

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Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
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How would you rate TrainPetDog?
Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user michelek245
Florida
1 review
0 helpful votes
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June 10th, 2020
Verified purchase

I didn't like that after I purchased the product there was something better, and I had to purchase that or feel like I didn't want something I did want, but couldn't afford it. I seriously considered cancelling my order.

Reason I chose this business:

TrainPetDog.com sounded like just what I needed.

Reason I chose this product:

Value for the money.

Thumbnail of user samanthac384
Indiana
1 review
0 helpful votes
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November 5th, 2020
Verified purchase

Very helpful. I'm sorry I was asleep and didn't hear my phone the first time you called and wasn't too pleasant in the beginning of the call I answered, but you were very pleasant and patient and helpful.

Thumbnail of user denisee10
Wisconsin
2 reviews
33 helpful votes
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September 14th, 2014

I was misled by this site and never even realized I was signing up for a monthly charge on dog behaviors, etc. I did NOT want all of this advice; I have trained dogs my entire life. I believed that I was making a one-time-purchase of a very thorough book about Cairn terriers. I then noticed another charge of $37.00 auto-pay on my charge card. I WANT MY MONEY BACK! I also demand that I be permanently removed from their website. If not, I promise that I will pursue this matter.

Tip for consumers:
Do not trust this site. They hook you in as they discuss what you really need to do if you love you dog and want to train it in the (their) correct way. All of a sudden you are signed up for a "trial-pay" without even realizing it.

Value
Thumbnail of user donh280
Alabama
1 review
2 helpful votes
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July 24th, 2019

They show you the picture of a book while the whole time having you believe you will receive the course in a book, then they charge you $37.00 and then send you a "Thank you" email and asking for more money to get the course in a book! I canceled and I want my money back!

Thumbnail of user jayner12
Canada
1 review
10 helpful votes
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September 11th, 2018
• Updated review

I copied and pasted it but I will try it again. And again I will copy and paste it so there is no mistake. I am sending you one of the emails your company provided me with after I paid for the course. I am sending it the evening of Tuesday Sept. 11th.

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Since you had ordered long back, I am not sure if that email exists. Please send an email to info@trainpetdog, com and we will take it up from there. SiteJabber is not our customer support forum. You will get quicker responses if you email us.

You have got to be kidding... you only proved this is a scam!
September 7th, 2018
• Previous review

So I read this companies response back to me and it asks me to send them some info so I find my original info for the purchase to prove I bought the training stuff and copied and pasted the email she gave me so there would be no mistake... AND IT BOUNCED BACK AT ME IMMEDIATELY! Really? You gave me an email that doesn't work? And this is suppose to assure me that you are a reputable company and that you are going to fix the problem and give me the link so I can use the product I bought? Seriously?

Tip for consumers:
you can see that my email with the info requested has bounced back.

Bought it and was glad I used paypal to get my money back.
September 3rd, 2018
• Previous review

It wasn't anything that I was expecting and I couldn't get online either to their site so I wrote to paypal which is what I used to pay for it with. I bought this some years back now. Anyway, I told paypal what was going on and they reimbursed me my money because they were not giving me what I bought. So at least I got my money back,. Tonight a friend of mine was talking about her granddaughters dog having issues and I told her I still had this training thing and she was welcome to use it to see if there was anything of use on it. So I went to the emails I had and clicked on the link and nothing... the website will not come up! Piece of trash. If you do want to buy it I suggest you use paypal who will back you up if you want a refund. Visa will too but it's more difficult.

Thumbnail of user michaelb4812
Virginia
1 review
0 helpful votes
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August 24th, 2020
Verified purchase

Although I had obedience trained an Alaskan malamute years ago, I needed the latest information for breed specific pitfalls and successful techniques. I got that from TrainPetDog for my Aussie Sheppard.

Thumbnail of user loriep45
Maine
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

Emily was familiar with my issue and gave me very good resources to help solve my problem. She asked for feedback on how our puppy is doing which made me feel she was invested in the outcome.

Reason I chose this business:

Emily verbally gave me suggestions on how to engage Zeke to not want to eat pebbles and she reinforced her advice by sending me information on it.

Thumbnail of user rickandchiefr
Washington
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

The tips presented were right on the spot for my dog, Chief. Thanks to them we are making faster progress with training than I anticipated, thanks guys.

Thumbnail of user cherylg558
Indiana
1 review
0 helpful votes
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December 16th, 2021
Verified purchase
• Updated review

I had a call from a trainer last night so I started by telling Sally I didn't need a call, but she asked a couple of questions so we got to talking and she gave me great information about how to deal with separation anxiety that we had not had time to talk about last night.

Reason I chose this business:

Separation anxiety

I would like it to be longer
December 15th, 2021
Verified purchase
• Previous review

I would like it to be longer. Helpful information, knowledegable

Reason I chose this business:

Potty training information and anxiety information.

Thumbnail of user kaitlynp28
Iowa
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

They stopped sending me emails on my border collie after only 2 days so that upset me, but those 2 days were quite helpful, but they only spoke about jumping so i wish they talked more on other topics like potty training and kennal trainin! Yikes my overall experience was a four wish it could be a five but not today i guess!

Thumbnail of user sandrar846
Brazil
1 review
0 helpful votes
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November 6th, 2020
Verified purchase

I realy apreciate the personalized attention I've been receiving from the TrainPetDog team, providing me with very helpful instructions on how to deal with my little puppy, Sininho! It's working fine with her!

Thumbnail of user gracez6
North Carolina
1 review
8 helpful votes
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March 17th, 2017

After reaching this site from a YouTube video on grooming Bichons, I came to a cartoon video - about Bichons. I first thought,"this dog looks like any other" so I did another search for pet dog training Nancy Richards and came to another site. Clicked on training for Alaskan dog and sure enough, it's the same video with the other dog type mixed in. I do not understand why this individual or business is able to perpetuate this scam since at l say 2005! I saw on ripoff report 25 claims dTing from 2005 to present. This is why the commerce department needs to regulate the internet under consumer protection. BUT, our Gov't is in the process of shutting down all agencies which means little illegal scams like this will be pervasive and the billionaires will continue on taking their money in off the backs of the rest of us or millionaires! SMHO!

Thumbnail of user maritap9
Donna S.
California
1 review
0 helpful votes
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September 4th, 2019

Thank you very much for all the emails I appreciate it a lot. Frauke is a very excited Schnauzer unlike her older sister Blemchen and we do struggle to train her. However, your tips help me a lot and with a lot of patience we are getting there. I am not exactly sure how to get her to do the right things but we do ignore her when she jumps up.

Thumbnail of user kamalt3
Michael B.
California
1 review
0 helpful votes
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June 19th, 2019

I got mail from you regarding training tricks for pugs.I really likes your tricks and methods to train pug as a good dog.really thanking you sooo much to guiding me to do the proper way of training pug. All the best wishes for your future plans and works and blesses too. Waiting for more tricks and ideas. Thanking you

Thumbnail of user rody1
Kansas
3 reviews
9 helpful votes
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April 26th, 2021

Purchased the training from TrainPetDog.com and found it to be outdated and pretty much useless. They advertise a full 30-day and full 120-day refund on their site. Requested a refund through their site, by telephone, and email, none of which will provide any documentation of cancellation or refund status. They have figured out the loophole with VISA and Mastercard... don't provide any confirmation of anything, and they can keep your money, even when disputing the transaction with the credit card company. I'm out $178. It's a perfect way for them to do fraudulent business, especially during the pandemic. THEY WILL NOT REFUND YOU EVEN THOUGH THEY MAY COMMIT TO DOING SO ON THE PHONE. DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE A FRAUD.

Tip for consumers:
DO NOT BUY ANYTHING FROM TRAINPETDOG.COM. THEY WILL COLLECT YOUR MONEY AND YOU WILL NEVER HEAR FROM THEM AGAIN.

Products used:
None of them

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Thumbnail of user judyn527
Indiana
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

Wonderful advice! I love how Sally honed right in on what was happening and had a plan for turning things around. I can't wait to start working the plan!

Reason I chose this business:

Small dog syndrome - that's what Sally called it!

Thumbnail of user calvins155
Texas
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

Had a great discussion with Sally. We feel better about our dog's behavior. We had always had Goldens and this German Shepherd is quite different!

Reason I chose this business:

How to get her to quit being so fixated on the cat that she doesn't listen to us or even eat - Sally told us how to teach "leave it"

Thumbnail of user debbiee392
Illinois
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Emily is very knowledgeable! She had many tips to share with me. I was beginning to feel like a puppy failure before I talked with her.

Reason I chose this business:

The idea of the reset when potty training! Sophie gets very distracted when alot is going on in the area of her potty space.

Reason I chose this product:

Yes definitely!

Thumbnail of user meghana45
Indiana
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

It was AMAZING to meet and talk with Sally. She was so helpful, especially with giving me ideas to help my one daughter learn to train dogs and then with my other daughter to find a 4-H program for horses. She is amazing and so helpful.

Reason I chose this business:

How to get our young Frenchie to settle down a bit and get along better with our older Frenchie.

Reason I chose this product:

Please, please do! This is amazing.

Thumbnail of user sarahn32
Pennsylvania
1 review
35 helpful votes
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November 16th, 2014

I noticed the reviews go back to 2007. Why are these people still around and still ripping people off!?! Really? Let's shut it down! Being reported as we speak. DO NOT SEND THESE PEOPLE ANY MONEY. All the info You need is available online for FREE!

Thumbnail of user brookem148
New York
1 review
9 helpful votes
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June 18th, 2020
Verified purchase

While trying out and implementing the skills taught by TrainPetDog on my Yorkshire terrier named Stanley, I saw immediate results. He is 12 weeks old, so still in the learning phase so he was easily trained using the tips taught FOR FREE using TrainPetDog. The only confusing thing was if there was a course you could by, and where to find it. I would definitely recommend this to anyone training their Yorkshire terrier because the facts thought I would have never known without this sites help.

Thumbnail of user sergiod54
Mexico
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

Following the really easy steps from Nancy Richards, I've been able to have a better experience communicating with mi dog Goyo, as he's been following conducts that are more satisfying for him and for me too.

Thumbnail of user patriciav288
Karen Q.
California
1 review
0 helpful votes
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October 9th, 2019

I liked the snapshot of characterisitics of blue heeler. It matched a lot with my dog. But I could not read the 10 problems of puppies that came with my purchase. You should make it a PDF to download.

Thumbnail of user saundrai1
Virginia
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

Emily always gives good and practical advice as does Paula Chapman and Thomas Wipperman. It doesn't always work as well as I expect, but it could be lack of consistency on my part.

Reason I chose this business:

How to engage my dog for optimal training

Service
Thumbnail of user michalm79
Canada
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

The trainer was very knowledgeable and very helpful, she had great ideas that makes sense and doesn't require a big spending or effort. I really enjoyed talking to her

Reason I chose this business:

She mentioned that my puppy need to sleep a lot ( which i had no ideas) overtired puppies are aggressive and tend to bite.
Also she suggested to keep my puppy busy and stimulated while in the house so she will not have time to bite or go crazy.

Reason I chose this product:

I would definitely recommend it.
The fact that I have a trainer on call is great for as pacific questions.
There is a lot of information to read and to learn but sometimes you just need a short conversation in order to get back on track.

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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