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  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
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Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

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Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

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Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user pauld3056
Indiana
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

So great talking to Sally. She really understood where we are with our new puppy and allayed our fears and gave us new strategies and ways to think about things.

Reason I chose this business:

Potty training, barking

Thumbnail of user kimp1179
Colorado
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I have received some great tips on tracing my puppy Bandit. He is a Great Pyrenees and is a bit stubborn. So far the tips have worked. Thank goodness!

Thumbnail of user luffyv1
Florida
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Emily was very professional and helpful. She had a plethora of advice and resources for every area of training that I'm struggling with.

Reason I chose this business:

The Smart50 program really stood out to me. I can't wait to implement it and see how my pupper's manners improve. She also gave me very helpful resources and product information that will help with his separation anxiety.

Reason I chose this product:

If you have the time and desire to train your dog to be a perfect companion, this program and the resources it provides will get you there.

Thumbnail of user vadaf1
Missouri
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

. Dexter had been abused when I got him and it is very hard to discipline him without him withdrawing from me. So I am having some trouble. Just going very slow and easy.

Thumbnail of user amaniw5
Maria X.
California
1 review
0 helpful votes
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June 3rd, 2019

Thanks a lot for your tips. I already applied the jumping one and it worked out perfectly. I always wait for your emails and is very much eager to receive more. Thanks in advance

Thumbnail of user craigj138
Paul R.
California
1 review
0 helpful votes
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June 17th, 2019

I have found the tips amazingly useful they were presented so easily for me to understand and I started using them immediately with my dog and started to see results. Thank you so much.

Thumbnail of user brittanys246
Pennsylvania
1 review
0 helpful votes
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July 12th, 2020
Verified purchase

The intro video was far too long and repetitive. I wanted to buy it within the first 5 mins of watching but I had to watch basically the whole thing before I could proceed.

Reason I chose this product:

Because I need to train my dog?

Thumbnail of user winnief10
Indiana
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

We have a real barking problem and Sally gave us several things to work on with our dog and told us to work consistently for two weeks and then think about our progress. That was very helpful.

Reason I chose this business:

Barking, barking, barking!

Thumbnail of user irisb25
Nevada
1 review
6 helpful votes
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June 27th, 2018
• Updated review

I requested everything I already listed, but you disputed and did not refund any money, everything was done before the 120 days, but you did not acknowledge any of my request, I do not mind to pay for the pain book, nothing elite, and nothing interesting either, but all the other charges you did not refund, you probably cancel the subscription but never give me ANY REFUND! You sound like an angel, but your company only sucks money from honest people. DO NOT DO BUSINESS WITH THIS OUTFIT, ready all other reviews! All the same, they just keep your money!

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Apologies again for your bad experience with us. Honestly, we didn't receive your refund requests. We don't deny refunds at all. Can you please tell us which email ID or phone # did you contact us? I will put that for monitoring such that no customer has similar experience in future. Apologies again.

Total rip off-thjey are professional thief
June 18th, 2018
• Previous review

Do not trust them with your credit card! I order a hard copy training book. They issued 3 different charges one for $101.95, other for $37.00 and the third one for $97.00. I do not know the reason for 3 charges when I only want was the hard copy book. Also they charge me for international fees 3 charges for a total of $7.08. As far as I know Santa Monica, CA is still part of USA. After they got my credit card they charged me for whatever they sell without my authorization and refused to give me credit for the things I did not order but they say I did. I called them and they also denied the refund ant told me that my complain was outdated. My purchase was made on 12/27/2017 and I started to complain as my fist billing date Dec 12/ 2017 to Jan 11,2018. I did not wait long to dispute but they absolutely denied my claims. Be careful with this people, they are professional thief, after they get your credit card number they charge anything they want. I have been charged total $247.05 for a book? This is the most expense book I ever paid for, but I did not order.

Thumbnail of user ruthg450
Egypt
1 review
0 helpful votes
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November 2nd, 2020
Verified purchase

I love how Train Pet dog helps me to know more about my dog and how to train them properly since I haven't been with my dog Jessy when she's a puppy, with a Train Pet Dog, they give me tips and advices how to know the behavior of a 1yr old and above dog. They also give a clear and easy to understand that eve try for parents should know when dealing with their dogs.

Thumbnail of user jasonf1447
Washington
1 review
0 helpful votes
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March 22nd, 2024
Verified purchase

Gave some terrific training points to begin working with my dog.

Thumbnail of user lorib1538
Canada
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Emily made me feel comfortable and she explained things so that I would understand it. She is also is sending me links to videos from u tube that I can watch.

Reason I chose this business:

That Pepper being trained before with a e collar cause more problems than expected.

Reason I chose this product:

Most definitely

Thumbnail of user maryc4963
Indiana
2 reviews
0 helpful votes
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June 29th, 2023
Verified purchase

The call was perfectly timed because I was really concerned that my dog was being aggressive, but Sally says the behavior is an attention-getting behavior and gave me some ideas.

Reason I chose this business:

My dog's nipping at me is trying to get my attention. Sally helped me know how to redirect him to help him know a better way to ask for attention.

Thumbnail of user effieh3
Indiana
2 reviews
0 helpful votes
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November 17th, 2022
Verified purchase
• Updated review

I feel much better knowing that this behavior is normal for this age puppy and that there are polite ways of asking people not to pay attention to my puppy.

Reason I chose this business:

My puppy wants to talk to everyone and I thought that was good socialization, but Sally says she needs to learn her manners too.

On going
November 21st, 2022
Verified purchase
• Previous review

Great idea to get her to walk beside me and not nibbling and licking my heels or toes.not yet; she has her days… some good some nut do good … we gave more days to go!

Reason I chose this business:

My puppy insists on nibbling my heels or toes when she walks with me and Sally suggested putting her on her leash and making her walk beside me using a treat the the "with me" command.

Great idea to get her to walk beside me and not nibbling...
October 13th, 2022
Verified purchase
• Previous review

Great idea to get her to walk beside me and not nibbling and licking my heels or toes.

Reason I chose this business:

My puppy insists on nibbling my heels or toes when she walks with me and Sally suggested putting her on her leash and making her walk beside me using a treat the the "with me" command.

Thumbnail of user melissaf657
Indiana
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

Good things to work on. Sally seems to understand our dog and had ideas about routine and consistency and giving her jobs that I think will help with her issues.

Reason I chose this business:

Routine is very important for herding dogs.

Thumbnail of user kyndelg
Steve K.
California
1 review
0 helpful votes
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April 17th, 2020

I LOVED your last 2 emails! Being a new owner of a Golden I have been lost in how to train him keep him busy and comfortable! Your material is amazing :-)

Thumbnail of user cynthiam2085
Indiana
2 reviews
0 helpful votes
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October 19th, 2023
Verified purchase

I so appreciate all the things Sally helped me with. I have a laundry list of things I need help with for my puppy, but she told me the top three things to do now and how to do them. Perfect!

Reason I chose this business:

Housetraining, heeling and sitting, chewing and biting

Thumbnail of user stephent388
Brenda T.
California
1 review
0 helpful votes
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October 7th, 2019

The tip that he craves attention above all else has helped in numerous ways from barking, to biting, to learning commands. It is great to know he craves attention over treats. Very useful.

Thumbnail of user chuckz37
Indiana
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

I love these trainer calls - all the trainers are so nice and so helpful! Sally had great ideas for me!

Reason I chose this business:

Getting my dog out of play mode and into work mode to learn new things

Reason I chose this product:

Yes, yes, yes!

Thumbnail of user rexfordm
TZ
1 review
0 helpful votes
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July 25th, 2020
Verified purchase

Chopper my Pitbull terrier he is responding well and behaving good. I really appreciate what you are doing is perfect for us dog owners and dog lovers.
Thank you.

Thumbnail of user jimj982
Jim
Texas
2 reviews
0 helpful votes
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December 8th, 2022
Verified purchase

I am delighted with this program and the package of materials and support we are getting. The call was wonderful. I love being able to talk to a trainer.

Reason I chose this business:

Biting and learning to ring a bell to go out to go potty

Thumbnail of user lulul34
Arizona
1 review
0 helpful votes
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December 15th, 2020
Verified purchase

I've enjoyed the helpful tips shared and references to go to, and of course the gift of more knowledge. My puppy is becoming a very well behaved family member

Thumbnail of user gwennam1
Washington
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Very good call. Lots of support and information. He made it sound easy, and some of it has worked. My older dog still cannot be trusted around my puppy.

Reason I chose this business:

Making sure older dog doesn't show aggression towards the puppy.

Thumbnail of user joyc303
Ohio
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Very pleasant and helpful trainer. Suggestions made that were concise, but simple to follow through for puppy training. Very much appreciated the opportunity to speak directly with the trainer.

Reason I chose this business:

Using a sandbox for digging.

Reason I chose this product:

I would think it is well worth the time and money.

Quality
Thumbnail of user nancyf644
Indiana
1 review
0 helpful votes
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July 16th, 2020
Verified purchase

You answered our questions and gave us insight. You put everything in perspective and we are expecting too much. You were reassuring that she is where she should be.

Reason I chose this business:

When you train a puppy as a youngster, you have a good dog for life.

Reason I chose this product:

Definitely sign up. I have gotten a lot of good insight from things on the website and forums.

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From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

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