Sitejabber Website Reviews and Complaints
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TrainPetDog

Overview

The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.

This summary is generated by AI, based on text from customer reviews

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How would you rate TrainPetDog?
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Indiana
1 review
0 helpful votes
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This was great
February 24, 2022

This was great. I realize after talking with Sally that I was giving the wrong message and I need to change what I am saying and how I am reacting to the situation.

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
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Emily was very helpful and answered all my questions. Very impressed with the follow up information that was sent by email.

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
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I was happy with the ideas Sally gave me and how she...
December 29, 2022
Updated review

I was happy with the ideas Sally gave me and how she seemed to know about puppymill dogs and how they more often act and what they know and don't know.

Date of experience: December 29, 2022

Wonderful
September 30, 2021
Previous review

Wonderful. I didn't know the best way to deal with my dog's licking and Sally gave me several ideas.

Date of experience: September 30, 2021

Very helpful and great ideas for training
July 10, 2021
Previous review

Very helpful and great ideas for training.

Date of experience: July 10, 2021
Indiana
1 review
0 helpful votes
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Can I give you a 6?
October 8, 2020

Can I give you a 6? You are very knowledgeable and professional. I have learned a lot from the website and videos and podcasts. You have confirmed how good your site and your people are!

Date of experience: October 8, 2020
Mexico
1 review
0 helpful votes
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German shepherd feedback
November 30, 2020

Until now I've had a great experience with this program I would totally recommend it it gives you advice on what to do and not do with your dogs and I feel their advice is working on me and my puppy

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Unbelievable
June 21, 2020

They give unbelievable service on their site and check up on your progress of how your training is going
I will recommend this site to everyBody one I know with a boxer
Thank you for everything

Date of experience: June 21, 2020
Indiana
1 review
0 helpful votes
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This call was wonderful
September 8, 2024

This call was wonderful. I got some great ideas. I look forward to talking to the trainer again to get more ideas for training.

Date of experience: August 29, 2024
Virginia
1 review
0 helpful votes
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Jb
June 13, 2022

Great, good learning experience. I was very impressed with the level of knowledge given in the course

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Date of experience: June 13, 2022
Indiana
1 review
0 helpful votes
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Great help and good questions for me to think about and then good ideas of things to start teaching her.

Date of experience: June 20, 2024
Australia
2 reviews
0 helpful votes
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Terrific course
January 11, 2024

The tips are amazing so helpful, even for people who have no experience. The videos are great to, I ummed and ahhed about purchasing this course, but I am so glad I did
Thank you Nancy 😊

Date of experience: January 11, 2024
South Africa
1 review
0 helpful votes
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Dog Training Experience with Nancy
November 19, 2020

It has been an awesome encounter and experience with Nancy, very insightful indeed, I wouldn't hesitate to recommend my friends who have bull mastiff dogs.

Date of experience: November 19, 2020
New York
1 review
21 helpful votes
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I too was lured in by the information that this course had all the inside scoop on my Siberian Huskies (AKA "Sibies")! So glad and lucky that I google'd the "company" to get to the reviews. I was tipped off just as I was about to put in my credit card information... I looked for the VeriSign logo, which I did not see. It IS awful the way scammers go to such great lengths to get your money.
IS THERE NO WAY TO SOMEHOW HACK THEIR SITE TO PUT IN A "SCAMMER ALERT'? I am not tech-savvy, but someone who is should try to do this! Beat them at their own game!

Date of experience: March 31, 2016
Indiana
1 review
0 helpful votes
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I like to talk to Sally and Paula
August 25, 2024

I like to talk to Sally and Paula. This was a nice call. I wanted to get them caught up on what my dogs are doing.

Date of experience: August 15, 2024
Indiana
1 review
0 helpful votes
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Quite helpful
September 14, 2021
Updated review

Quite helpful. I thought I was dealing with a barker, but Sally helped me see how bossy she is and that what I'm dealing with is Small Dog Syndrome and a battle of who is alpha.

Date of experience: September 14, 2021

I already knew that Dachshunds are stubborn, but Sally...
August 23, 2021
Previous review

I already knew that Dachshunds are stubborn, but Sally gave me ideas to help with our male's marking and several ideas for ways to make training fun for our female.

Date of experience: August 23, 2021
Indiana
1 review
0 helpful votes
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I don't think I can crate this dog and I have no place to close her where she won't be unhappy with not being with the other dogs and I don't want to keep her on a leash with me.

TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Indiana
1 review
0 helpful votes
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It was so good to actually talk to someone who understands what we are dealing with and get some ideas of how to work with submission urination.

Date of experience: May 30, 2024
Indiana
1 review
0 helpful votes
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This was a great call with lots of good information and answers to all my questions.

Date of experience: August 1, 2024
Indiana
1 review
0 helpful votes
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This was a delightful call as we compared notes on our dogs and Sally gave me some super ideas for our dogs.

Date of experience: May 30, 2024
Nebraska
1 review
0 helpful votes
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Potty training
March 18, 2021

I am trying to potty train our husky, is it that important that he stays in him crate at night or when we arent working with him I'm having trouble getting him to recognize the difference between the house and outdoors, since he is a husky he should be mostly a outside dog, I've noticed if I leave him out and dknt take potty first he will potty in the house even though he stays outside most the day, so I have to walk him out in the yard to potty before I bring him in, and most the time he wont potty on walks he waits until we get back home

Date of experience: March 18, 2021
GB
1 review
1 helpful vote
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To anyone who is thinking of purchasing mytrainingpet please don't.

I paid a one off 37usd amount and received absolutely nothing except email after email asking you sign up for the training course. Which I already had and paid for.

I had a one off response to one of my many emails to the company saying they would get back to me which they never have... signed by Nancy Richard's.

Using their website... which is terrible... I raised a 'ticket' asking for the dachshund training manual to be sent to me with a screen shot of my bank account showing the payment being taken.

I received no reply to this.

Similarly to another person on this review site I entered the information about 8 times before the Catcha robot check worked. It doesn't work as it should. It really is a terrible website.

I still live in hope the manual will come as I'm desperate to train my puppy and I've paid for it.

However I think this trainmypet website is a scam and I don't advise anyone to use it.

Save your money and time.

Sarah Rodney

Date of experience: May 18, 2020
Nancy R. TrainPetDog Rep
over a year old

Hi Sarah,
Our apologies for all the inconvenience caused.
We haven't received any email from you with the bank account details. Did you email to info@trainpetdog.com? Or did you call our number 001-310-400-6364?
Our sincere apologies again.

I have traced your order for the Dachshund Lovers Membership course. I am emailing you the access credentials.
Do email us to info@trainpetdog.com in case you face any issues.
Thanks
Alyssa Yap
www.TrainPetDog.com