• Bookmark

    TransformerLand

TransformerLand

Write a Review

Overview

TransformerLand has a rating of 4.5 stars from 276 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TransformerLand most frequently mention fair price, great experience, and transformers collection. TransformerLand ranks 1st among Transformers sites.

  • Service
    40
  • Value
    39
  • Shipping
    28
  • Returns
    9
  • Quality
    27
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
View ratings trends
6
See all photos
How would you rate TransformerLand?
Top Positive Review

“Great communication and fair and transparent offer”

Mark B.
2/9/24

I recently corresponded with transformerland.com about selling a decent-sized collection of vintage action figures from the 70s and 80s. They were fast at communicating. They were fair and transparent in their offer, and the offer they made was competitive and reasonable. In the end, I sold to a local collector for less than what transformerland.com offered just to avoid having to box and ship a collection consisting of several hundred items (probably a thousand little pieces if you count helmets, guns, backpacks, vehicles, etc). The collector even grumbled that with the last collection he tried to purchase, he was out-bid by transformerland.com. So this seems like a great company to deal with, at least on the front end when it comes to getting an initial offer. I can't speak to any more than that. But if you have a collection you're considering selling, reach out to them!

Date of experience: 2/9/24
See positive reviews
Top Critical Review

“Is anyone there?”

Rob S.
3/9/18

Twice I've sent emails asking for a quote on figures. No response, and it has been a month. If I'm not worth your time, you're not worth mine.

Date of experience: 3/9/18
See critical reviews

Reviews (276)

Rating

Timeframe

Other

Reviews that mention popular keywords

transformers collection (21)
Thumbnail of user jiml94
New Jersey
1 review
0 helpful votes
  • Send Message
July 11th, 2016

Sold a lot of transformers again due to good 1st experience, will continue to go back to if need to sell lots again

Date of experience: July 10, 2016

Thumbnail of user ginnyc7
Connecticut
1 review
1 helpful vote
  • Send Message
August 18th, 2016

Wonderful to do business with. They are friendly and made everything very easy. Had no problems at all.

Date of experience: August 18, 2016

Thumbnail of user travisb3
Arkansas
1 review
0 helpful votes
  • Send Message
July 4th, 2011

Sold several of my older transformers to this site. Service was fantastic and friendly, I would definitely do business with them again.

Date of experience: July 4, 2011

Thumbnail of user marshallh19
Illinois
1 review
0 helpful votes
  • Send Message
January 31st, 2013

I had a great experience working with Matt. He made the process of selling my Transformers painless and enjoyable.

Date of experience: January 31, 2013

Thumbnail of user davidd131
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 7th, 2015

Matt was professional, fair, and responsive throughout the process of selling my collection. I would certainly do business with him again.

Date of experience: May 7, 2015

Thumbnail of user ianm149
Florida
1 review
0 helpful votes
  • Send Message
April 18th, 2018

The crew behind Transformerland are top notch! Have me good prices for my large transformers collection. I highly recommend!

Date of experience: April 18, 2018

Thumbnail of user matthewb694
Minnesota
1 review
2 helpful votes
  • Send Message
May 1st, 2020

I've never had a problem with transformerland and highly value their exceptional service, great figure packing as nd super fast shipping.

Date of experience: May 1, 2020

Thumbnail of user alines1
Nebraska
1 review
11 helpful votes
  • Send Message
February 10th, 2010

BUYERS BEWARE WHEN YOU BUY FROM THIS WEBSITE.

I BOUGHT A DEEP DESERT BRAWL LEADER CLASS FIGURE FROM MR. MATTHEW CAMARATTA WHO RUNS THE SITE AND I NEVER RECEIVED IT!

I PAID FOR PRIORITY MAIL SHIPPING + DELIVERY CONFIRMATION. TO MAKE SOME EXTRA MONEY ON ME, HE SHIPPED IT VIA PARCEL POST WITHOUT ANY DELIVERY CONFIRMATION OR TRACKING NUMBER.

I FILED A CLAIM WITH PAYPAL AND NOT TO LOOSE THE BATTLE MR. CAMARATTA MAILED ME AN EMPTY ENVELOPE WITH A DELIVERY CONFIRMATION NUMBER ON IT. WHAT A SMARTASS!

PAYPAL SAW I RECEIVED "SOMETHING" WITH THAT DELIVERY CONFIRMATION NUMBER AND CLOSED THE CASE, DECIDING IT IN HIS FAVOR.

WHEN YOU PAY WITH PAYPAL OUTSIDE EBAY, PAYPAL DOESN'T KNOW WHAT YOU'RE BUYING. HAVING A TRACKING NUMBER THAT SHOWS THAT "SOMETHING" (=EMPTY ENVELOPE) WAS DELIVERED TO ME WAS ENOUGH FOR THEM TO CLOSE THE CASE.

NOW, I DON'T HAVE THE $61.55 I PAID FOR THE ITEM AND I DON'T HAVE THE ITEM. ALL I HAVE IS AN EMPTY LITTLE ENVELOPE WITH A DELIVERY CONFIRMATION NUMBER ON IT.

BUYERS BEWARE!

THIS IS FOR YOU ALL TO SEE THE KIND OF PERSON MATTHEW CAMARATTA IS: LOW, DISHONEST, A SMART-$#*! PIECE OF S*H*I*T.

HE RIPPED ME OFF AND HE WON'T MISS A CHANCE TO DO THE SAME TO YOU.

Date of experience: February 10, 2010

Thumbnail of user williamb232
Texas
1 review
0 helpful votes
  • Send Message
September 20th, 2016

I have ordered from this site twice. Matt Camaratta is prompt. The first time, there was a weird issue where my order was automatically cancelled after I paid, but Matt took care of it promptly. The first time, I ordered a Classics Bumblebee. The second time, I couldn't believe my eyes, when I checked the site and saw that there was a complete, sealed, Classics Rodimus for $30, which is what a 6 year old, sealed, deluxe figure SHOULD cost. For reference, on Amazon and BigBadToyStore, he is listed at double the price, and at this time, is sold out on the latter! I ordered it on September 15th. It got here on the 20th, and likely would have been here sooner if it hadn't been for the weekend.

Both figures arrived with ample padding in their boxes, and even though Bumblebee wasn't sealed (which I expected), he was in excellent condition.

If you want to find that older figure that is missing from your collection because you didn't have the good fortune of it being distributed to your area, I definitely recommend this site.

Date of experience: September 20, 2016

Thumbnail of user richards257
Arizona
1 review
5 helpful votes
  • Send Message
September 13th, 2016

Don't listen to the reviews about "how great * is", how he's "very fair and prompt", and the like - the man is a crook.

A few years back, I sold an ENORMOUS collection to him, valued at more than $30,000, no joke. Each figure was bagged separately, with all accessories, and boxed accordingly. He offered me $4,200 - I understood that I was going to take a major hit, but not a hit like that. I broke down and sold to him, because I fell on extremely hard times and needed the money for rent and bills, or my family was going to be on the streets. I paid for shipping (over $300). I included a typed out list of every single figure included, accessories and all, with the shipment. He paid me less than half up front for my shipment, which was fine, I guess. I sent him the tracking numbers, and I tracked them as well.

He then claimed he never received more than half the shipment, which was false, as I tracked the order directly to his place of business (his home). When I asked for the rest of the money he owed me, he became very defensive, claiming that he "did me a favor" by sending me money up front, and that I was an ungrateful person and that I should just "chalk it up as a loss". I had been collecting since 1990, and sent this man complete sets of almost every TF line since that era. Some G1, G2, complete sets of Beast Wars, Beast Machines, Machine Wars, RID, Armada, Energon, Cybertron, Classics, Masterpiece, Alternators, Generations, etc. - all complete lines, and some Takara pieces as well. My Transformers collection was my pride and joy, next to my children.

This man literally stole my hard earned collection, and stole something that was very close to my heart. I will NEVER be able to afford to get my collection back, because Mr. Matthew Camaratta is a swindler. My review may not be able to bring my prized collection back, and it will never heal the pain and regret in my heart, but hopefully it will help open the eyes of someone else who is considering selling their collection to him.

Stay away from selling to "Transformerland" at all costs if you don't want to be stolen from and heartbroken, with no chance of return.

Date of experience: September 13, 2016

Thumbnail of user matthewc47
Matthew C. – TransformerLand Rep

August 2013, I remember this transaction. It is color coded red in a sea of green smooth transactions (I refer you to all the other reviews on this page). It was $3500 + half of shipping. The market value of the collection was $4500-$5000 (as it was originally listed). We publish openly and publicly the market value of each toy on our website. We paid $2800 up front. Much (half as i recall) of the collection was not received. I offered to return the collection, but the seller became unreasonable stating that I had better deliver all items (even the ones that were never sent). Why is this suddenly being brought up 3 years hence, out of nowhere? But look at the other reviews here and on facebook and throughout the Transformers community, our reputation speaks for itself.

Thumbnail of user rhondam2
Tennessee
1 review
0 helpful votes
  • Send Message
December 1st, 2011

Great doing business with you Matt. I would highly reccommend you to all. Very fair. Thanks. Rhonda

Date of experience: December 1, 2011

Thumbnail of user johnp20
California
1 review
1 helpful vote
  • Send Message
September 6th, 2010

I sent in a box of decent condition and he sent me cash. Easy transaction.

Date of experience: September 6, 2010

Thumbnail of user williamb299
Tennessee
1 review
0 helpful votes
  • Send Message
June 12th, 2017

Ok. I made a minivacation into business trip. So I took a travel trailer of over 800 Transformers (plus over 75 Digimon, Voltron...) to FL in hopes of selling them all to Matt. Though I did not sell all of them, I was offered a decent price for the ones which were sold. Matt and Ben work very well together and both have IN DEPTH knowledge of everything Transformer. The money transaction took a little longer than I had hoped (due to MY BANK holding the funds for 10 days, NO FAULT OF MATT!), and upon leaving the store, I felt like the amount was a lot lower than what we originally came up with. But I left as it was late in the afternoon. I received a text AND a call from Ben alerting me that there WAS a mistake (quite LARGE) and that they needed to make it right. Matt made right the discrepancy in the amount and mailed the payment which arrived in 3 days. WHO DOES THAT ANYMORE?! To ACTUALLY be VERY VERY HONEST! To be truthful, in this day and time, I was truly humbled at the very act of the INITIAL honesty, especially when reading very negative comments about their honesty from other customers. Now I won't say I got what I felt my items were worth, and I TOLD Matt that, but Matt DID meet me in the middle for a mutually equitable transaction. Will I do business with him again? Definitely! Seeing the store and the organization, the kinship of the business partners, and the fair and HONEST business practice. Well, there is no wonder as to why they are getting 5 stars from me! I hope not only to consider both of them as a business acquaintance but as potential friends for life... after all, Matt purchased many years of my life with the purchase of my collection of Transformers. More than that though is the honesty of a mistake made on their part and the near IMMEDIATE (within 6 hours. As soon as they caught the mistake) action taken to make it right. If there were something dishonestly done in the past, I surely would have never known it. They EARNED my trust, and THAT is something very HARD to come by these days!

Tip for consumers:
Since I was the seller, shipping, returns, and quality are not rating options. The service was great. And as I stated, we met in a middle ground on the purchase amounts. Now, I see there are some very negative comments and again, though I felt my items were worth more than offered, Matt ultimately let ME be the one to decide whether or not to sell, and on several he actually met MY offer, no high pressure..

Service
Value

Date of experience: June 12, 2017

Thumbnail of user richards279
Oklahoma
1 review
0 helpful votes
  • Send Message
November 28th, 2016

Matt offered me more for my collection than others, and was honest and fair.

Date of experience: November 28, 2016

Thumbnail of user jasont15
Louisiana
1 review
0 helpful votes
  • Send Message
April 26th, 2012

Super fast transaction and very fair price. Very satisfied!

Date of experience: April 26, 2012

Thumbnail of user phils24
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 31st, 2014

Very good experience. Would use again and will recommend.

Date of experience: March 31, 2014

Thumbnail of user pauln10
Ohio
1 review
0 helpful votes
  • Send Message
March 23rd, 2012

Matt gave me outstanding service, a great offer and I absolutely recommend using his services!

Date of experience: March 23, 2012

Thumbnail of user fishn
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 2nd, 2013

Nice process to sell my large chunk of collection with a good price

Date of experience: October 2, 2013

Thumbnail of user culandras
South Carolina
2 reviews
0 helpful votes
  • Send Message
September 9th, 2015

Was so helpful with my special needs son on his ordering. Will be sure to use services again

Date of experience: September 9, 2015

Thumbnail of user tobim
Germany
1 review
0 helpful votes
  • Send Message
November 6th, 2014

It has been a pleasure to work with Matt, great company, awesome site!

Service
Value
Shipping
Returns
Quality

Date of experience: November 6, 2014

Thumbnail of user jareds28
North Carolina
1 review
0 helpful votes
  • Send Message
November 29th, 2016

Fair prices for my collection and quick transactions. Will definitely use again.

Date of experience: November 29, 2016

Thumbnail of user emtup
Ohio
1 review
1 helpful vote
  • Send Message
January 16th, 2016

Sold him some G1 Transformers, and everything went through smoothly. Highly recommended.

Date of experience: January 16, 2016

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Thousands of Transformers toys for sale. Also buying transformers toys and entire toy collections. Featurs a guide to help identify Transformers action figures and weapons.

Company Representative

Thumbnail of user matthewc47
Matthew C.

How do I know I can trust these reviews about TransformerLand?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TransformerLand?