• TravelKhana

TravelKhana

Is this your business?
Write a Review

Overview

TravelKhana has a rating of 2.6 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TravelKhana most frequently mention customer care, empty stomach, and bad experience problems. TravelKhana ranks 10th among Food Delivery sites.

  • Service
    10
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    8
2
See all photos
How would you rate TravelKhana?
Top Positive Review

“Amazing Service”

Samyak T.
5/23/16

Amazing service I am glad someone has started this concept of providing food across railway stations. The service is prompt and the food was pretty good too. For all that they're doing, the prices are quite cheap. One app that you should definitely download if you're a regular commuter.

Top Critical Review

“Food does not get delivered and the money is not returned”

Milind m.
12/3/18

Ordered food for a group of 20 people who had been traveling for 24 hours. They sent me a confirmation msg that the food will be delivered at the said station but the people never turned up we had to sleep hungry that night. They did not even have the courtesy to let us know that the delivery won't be possible. I was promised a refund within 5 working days but I have not received any refund till date. Please don't order from here. They are only here for the money. If u need proof please see the attached file

Reviews (158)

Rating

Timeframe

Other

Reviews that mention popular keywords

food (137) customer care (16) food quality (10) veg thali (9) service provider (4) delivery boy (5) quality food (3) dal fry (3) 20 minutes (3)
Thumbnail of user kaushikr3
India
1 review
0 helpful votes
  • Send Message
April 13th, 2019

I had very very bad experience with Travel Khana (Ordered on 12th Apr 19 *******583)), whole family adjusted lunch with eating junk food, we are eagerly waiting for food, i called 23 times that time also they are committing it will deliver in sometime, at the end nothing we got. After i called they said sorry restaurant were closed so not able to serve you and all. They said we promise you evening order you will get everything.

Evening order came on time but when i opened it was smell like anything. Not able to eat we have to throw meal no other option, we took meal from IRCTC ppl and adjusted some how. I don't think these people are serious on their bussiness please avoid Travel Khana. I am going to write this blog on every where and keep posting it. So at least i can help some one from this fraud.

Thumbnail of user sreet1
India
1 review
0 helpful votes
  • Send Message
January 17th, 2018

As My elderly parents were travelling from Bangalore to Vijayawada in seshadri Express on 17th Jan 2018, and we opted for this travelkhana for food delivery in Nellore(Or ID *******), later it got cancelled again when contacted they told that they will give in Gudur Junction (order updated with the id -*******). The train left Gudur Junction, but no food. When contacted the customer care. I was told that they will raise the complaint and ensure that my money will be returned. Who the hell will take care of the missed food.
Stupid service... If you are opting for kids and elder people, please go prepared. Don't rely on this Waste service...

Thumbnail of user amita26
India
1 review
0 helpful votes
  • Send Message
February 1st, 2017

The food delivered by travelkhana is very pathetic. It is worthless to order from this website. Railway should ban these type of vendors. Our Railway minister Mr. Suresh Prabhu is trying to change the image and experience of railway journey for the public through easy access to services, but these type of websites and vendors are deteriorating the steps of the railway ministry.

Thumbnail of user amitd11
India
1 review
0 helpful votes
  • Send Message
October 21st, 2016

Pathetic. Disgusting service Experience...
The dinner was not served in my seat dispite of booking in advance order ID is ******* booked at 4:15 PM from Raiganj and it was expected to be delivered at Malda stn at 9 o clock.
It is just happened as I've tried using the meal discount coupon offered by you for the next booking which I got by an SMS.
It is simply pathetic service and in the mid of the night you are apologising and requesti me to arrange dinner in train.
Its simply disgusting that with such service level you have started an online service.
I booked my dinner 5 hrs in advance and was relying on your service which screwed up my evening and I'm completely messed now without any food and starving.
Request everyone not to rely on such fake sites and carry your own food.

Thumbnail of user ravis31
India
1 review
2 helpful votes
  • Send Message
May 6th, 2016

I ordered dinner on 6 Apr for 2 persons. Despite regularly tracking this could not deliver me the food at required station. On My persuasion they promised me food at subsequent station but the same was also not delivered. I kept contacting them on numbers provided but they didnt hav the moral courage to pick up calls. I recommend all to use your discretion before selecting these FRAUD and IRRESPONSIBLE organisations for food delivery

Thumbnail of user nupurs
India
1 review
1 helpful vote
  • Send Message
February 1st, 2016

Hey travelers! Like The Way you love traveling, i love to do so. When it comes to itinerary, everything should be perfect. I am a foodie and never skip my choice of food.
This time I ordered through their travelkhana app and delivery of food on time and it was delicious. By the way I ordered muglai thali.

Thumbnail of user manishs32
India
1 review
0 helpful votes
  • Send Message
May 14th, 2017

I order for dinner in Bangalore to give delivery in anantpura but guy bought the food and my bill was of 175 i gave him 200 and asked for change but he denied in that also i offered him 170 in that also he was not ready to take, he took the food back. And finally i was hungry for whole night. So travellers plz dont order from this all new fake or who doesn't give value to the customers. Plz plz don't order from tavelkhana.

Thumbnail of user sushanths
India
1 review
0 helpful votes
  • Send Message
September 6th, 2017

Ordered for food 2.5 hours prior to reaching the station where it was to be delivered. Trains halt at stations for very little time. Called the customer care thrice in the 5 min of halt and we get the standard response: "Abhi pahunch jaayega Sir. Thoda wait kijye." and they just cut the call while we are talking. WOW! Now that IS some customer "Care"!

On my last call I told the executive that the train is about to leave in a minute and he continues to tell me the same story again. Wonder what they expect... Was I expected to keep waiting forever even after the food was gone? You guys suck!

Wish I could rate you 0 stars!

Thumbnail of user debc42
India
1 review
0 helpful votes
  • Send Message
July 31st, 2017

I was travelling on Howrah- Yeshwanthpur express yesterday and had ordered from Travelkhana.com from Nellore.
To begin with, the way they packed the food was horrible. All were sealed in plastic pouches (including food with gravy) which is quite obviously difficult to eat out of a plain Styrofoam plate (which they provided). The food that they show in the list were not the ones they provided. I ordered for Dal and got Sambar. Menu item had a mention of a sweet in it, but didn't find any when it was actually delivered. Ordered a mini meal and a veg thali, both amounting to rupees 315, which was absolutely not worth that amount.
A point I feel necessary to mention, the person who delivered the meal, didn't ask for tip, but he DEMANDED the tip, and called it delivery charge. He didn't leave until I payed him. Behavior was also not courteous. This was my first and will be my last deal with Travelkhana.

Thumbnail of user preranav
India
1 review
0 helpful votes
  • Send Message
February 21st, 2019

I ordered food at aligadh station. When i reachd aligadh i called them, they said, plz stay at your seat we will deliver. To my surprise, there was no delivery and when train started from there, i called them but cudnot get any response. Also, i paid money online so i made a loss.

Thumbnail of user ajays45
India
1 review
0 helpful votes
  • Send Message
July 17th, 2018

I have ordered two plates food & make payment online. However they delivered one plate food with less quantity & once asked from them then they send voucher instead of refund money.

Thumbnail of user rajuk9
India
1 review
0 helpful votes
  • Send Message
May 27th, 2017

I m travelling from danapur -secundrabad. A2,28. I have ordered non veg thali of amount with discount 181. When delivery boy delivered my order and I give 200 he told me that I have no change and return change after 5 min. After departure my train from Nagpur delivery boy not come. The food quality is so poor. This is a fake company. Don't order from travel Khana.

Thumbnail of user pawanc4
India
1 review
0 helpful votes
  • Send Message
December 29th, 2017

Travelkhana is best. You will get good food without any delay. Train can be late but they never. Used almost 7 times and till now no issue faced. And will continunig to use it in future

Thumbnail of user dineshc5
India
1 review
0 helpful votes
  • Send Message
July 3rd, 2017

We were travelling by train ******* ( delhi-jaipur DD).
Forget the quality food, which is like what we feed to our cows. But, these guys cheated me. They gave me 1 packet; charged for 2. They gave me and fled like a thief.The curry was spilled in the packet leaving my family with no choice as there is no irctc service in this train. My family had to suffer because these cheats who just want to make money at any cost. BEWARE OF THESE MODERN DAYS THUGS. AN ABSOLUTE DISGUST.

Thumbnail of user bhanup2
India
1 review
0 helpful votes
  • Send Message
April 2nd, 2017

I have ordered a jain thali at kanpur central while travelling from allahabad to Merrut and ordered a jain thali but there was not even a single item of jain thali in it... they have taken money for jain thali but provided rubbish food... will never recommend travelkhana to anyone

Thumbnail of user rakeshk24
India
1 review
0 helpful votes
  • Send Message
November 22nd, 2017

This is true that everyone looks for Good food while traveling and such an offering through digital world is a boon. However, there are few things which I have noted while ordering food from your website. The delivery is 10/10, the order placement is also 10/10. Ease of use is also 10/10.

Now to food quality and delivery of items. The people who appear for delivery are always in haste (Definitely, as the halt time is less), but they do have time to count their money. I checked the contents and found that their were no plates for serving not even small one. The food was all oily and lacked freshness. The veg thali was very bad. Their was no taste what so ever. It is better to serve individual items with quality rather then making a thali which does not serve the purpose. The lack of plate was also problematic. We had hard time during our Journey. I can understand that you have tie ups with restaurants and they serve based on orders you receive, but you definitely have control over them. In the end, it is your name and not their name which is important.

Thumbnail of user pramodp2
India
1 review
0 helpful votes
  • Send Message
April 14th, 2019

I have booked my Breakfast from Manmad. But the person not delivered. I was waiting for 15 minutes.
So I suggest all don't go for Travel Khanna.
These peoples are looting passengers.

Thumbnail of user dishad
India
1 review
0 helpful votes
  • Send Message
July 6th, 2017

Recently, I planed a trip to Kerala, downloaded Travelkhna app ordered food from them. Food was delivered on time. Meal was delicious and healthy, I am very happy with Travelkhana service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user akashd6
India
2 reviews
1 helpful vote
  • Send Message
November 13th, 2017

Best one simply ossum u just cant get more tasty food than this and moreover it reaches on perfect time and also taste is fabulous, jus ossum site go for it

Thumbnail of user chinuk
India
1 review
0 helpful votes
  • Send Message
October 13th, 2017

Awsome application. Food delivery service in trainalso in kanpur train root. Enjoyed the your favorite dish aur food in your journey time in train. I really liked this application and i m also used it.

Thumbnail of user paramjitk
India
1 review
0 helpful votes
  • Send Message
July 22nd, 2017

It's very bad service as I had order food in the morning and they send me msg that u will recive ur food in jaisadi at 10.30am but till now we had not recived and not even they are reciving my call I had paid by online of Rs340/-never use this service

Thumbnail of user geethup
India
1 review
0 helpful votes
  • Send Message
October 13th, 2017

Hai guys I used this app, good service for ontime also good tasty food please use this app When your travelling in train... 100% worth. Thank you guys. Thanks for the application. Enjoy

Thumbnail of user mohinir
India
1 review
1 helpful vote
  • Send Message
December 29th, 2017

I really had a good experience with travelkhana they have very delicious food at a very cheap rate I recommend their services to everyone this is really affordable service Thumbs up to team

Thumbnail of user devendrag
India
1 review
1 helpful vote
  • Send Message
October 3rd, 2017

I have ordered food from Ludhiana cant on 27th Sept. Delivered rotten Rajma, unboiled potatoes & half cooked chapatis. I have to take another food from train vendors which was far better. Better to take food in train rather than travelkhana. Wastage of money.

Thumbnail of user bharathk5
India
2 reviews
1 helpful vote
  • Send Message
November 13th, 2017

Travelkhana is a website where you can order food when you are travelling and they deliver the food for you. And I had an wonderful experience with them. Recommended for all people.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Searching for Delivery of Food in Trains or Train Food Service Visit us at TravelKhana! Online food order in train and just wait for fresh, hot food to arrive at your seat!

How do I know I can trust these reviews about TravelKhana?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TravelKhana?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business