• TravelKhana

TravelKhana

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Overview

TravelKhana has a rating of 2.6 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TravelKhana most frequently mention customer care, empty stomach, and bad experience problems. TravelKhana ranks 10th among Food Delivery sites.

  • Service
    10
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    8
2
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How would you rate TravelKhana?
Top Positive Review

“Amazing Service”

Samyak T.
5/23/16

Amazing service I am glad someone has started this concept of providing food across railway stations. The service is prompt and the food was pretty good too. For all that they're doing, the prices are quite cheap. One app that you should definitely download if you're a regular commuter.

Top Critical Review

“Food does not get delivered and the money is not returned”

Milind m.
12/3/18

Ordered food for a group of 20 people who had been traveling for 24 hours. They sent me a confirmation msg that the food will be delivered at the said station but the people never turned up we had to sleep hungry that night. They did not even have the courtesy to let us know that the delivery won't be possible. I was promised a refund within 5 working days but I have not received any refund till date. Please don't order from here. They are only here for the money. If u need proof please see the attached file

Reviews (158)

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Reviews that mention popular keywords

food (137) customer care (16) food quality (10) veg thali (9) service provider (4) delivery boy (5) quality food (3) dal fry (3) 20 minutes (3)
Thumbnail of user mannuc
India
1 review
0 helpful votes
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November 13th, 2017

Travelkhana site is really awesome for book online food while travelling in train, tasty food, hot and fresh food in proper packing.

Thumbnail of user akashg6
India
1 review
0 helpful votes
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November 13th, 2017

Last Sunday i order a food from travel khnna.com they provide me a tasty food and spicy herbs all the herbs are fresh like it this site

Thumbnail of user hitesha
India
1 review
0 helpful votes
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October 19th, 2017

I will give -5 * ratings... Very poor service... Food not delivered... Train hold for 20 minutes at Baroda station on 14/10/2017...
1st message...

Dear Hitesh Adhia, order at Vadodara Junction on 14-Oct train No. ******* is confirmed, amount is Rs 260.0(Incl. Of service tax). With reference ******* PLEASE ENSURE UR ORDER IS COMPLETE & UPTO SATISFACTION. Thanks for ordering with Travelkhana.com. For IRCTC ecatering services. T&C Apply.

2nd message...

Dear HITESH, Confirming your order ******* at Vadodara Junction on 14-Oct. Helpline *******3131. Thanks for ordering with TravelKhana

3rd message...

Dear HITESH, Ur Train is reaching VADODARA JUNCTION at 19:07. Kindly be at S6/09 with exact Rs. 260.0 ready

I called customer care 5times during holt... They told me..."Sir hamara banda Train main he. Bahot sare order he. Befikar rahiye apaka food mil jayega.

Thumbnail of user lalitk11
India
1 review
0 helpful votes
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February 19th, 2018

It is awesome app for providing food in train. I like this app. The quality of food is also good. I recommend this app to all my friend

Thumbnail of user bunnya2
India
1 review
0 helpful votes
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November 13th, 2017

This is the best place for ordering ur food items... the food quality supplied is so tasty and fresh...

Thumbnail of user barkhak
India
1 review
0 helpful votes
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September 4th, 2017

I ordered food at New Delhi, food was delivered on time. Quality of food was awesome. I enjoyed the meal and the service.

Thumbnail of user sunnys51
India
1 review
0 helpful votes
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February 20th, 2018

This is very useful app for travellers to order there food through online. This is helpful for me, really very good interface app

Thumbnail of user dushyantk1
India
2 reviews
1 helpful vote
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September 19th, 2016

No food will be delivered, no calls will be made, pathetic service. They let me go hungry the whole day.

Thumbnail of user sydaml
India
1 review
0 helpful votes
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October 16th, 2017

Very good in helping food in time please download and order get food in time anywhere in journey please download

Thumbnail of user anshikaa2
India
1 review
0 helpful votes
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May 19th, 2019

They cannot inform use before that they are not going to deliver food, at the end we didnt get food and had to sleep empty stomach.

Thumbnail of user sanchitj
India
1 review
0 helpful votes
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October 24th, 2017

If u want your children empty stomach then order food in this online chain. They don't give and feel sorry

Thumbnail of user yashr5
India
1 review
1 helpful vote
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October 3rd, 2018

The platform is been providing all age group people on train with several choices that can suit them at nominal prices.

Thumbnail of user swetak1
India
1 review
0 helpful votes
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August 27th, 2018

They serve tasteless food
Totally worthless
And the staff solemly says that he wants extra money because he had delivered food

Thumbnail of user anujg1
India
1 review
0 helpful votes
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April 17th, 2017

I was travelling from NASHIK TO ROHTAK ON PUNJAB MAIL ******* DATED APRIL 16,2017.
MY PNR WAS *******151. I Ordered food at GWALIOR JUNCTION. VEG BIRYANI WAS SO SPICY THAT WAS NOT EATABLE AT ALL EVEN AFTER SPECIALLY MENTIONING less spices.
Dal fry ordered but received only water fry with some spices at rate of RS 160/-
PROMISES BUNDI RAITA WITH VEG BIRYANI BUT DID NOT RECEIVED.
WHAT MORE WORSE IS AT TYM OF DELIVERY DEmanded more than confirmation message?
Packaging of food was bad, eveything was leaking.

Conclusion: do not dare to order from TRAVELKHANA.
IT'S BETTER TO GET FROM PANTRY ITSELF

Thumbnail of user sougatk
India
1 review
0 helpful votes
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December 29th, 2017

Best service. Very low cost n best food available. Everyone must try it. Desreve 5 star. Better than trains food

Thumbnail of user dharmishs
India
1 review
1 helpful vote
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November 17th, 2015

I booked Lunch for 22 JAIN people through travel Khana@ Ernakulum. I was travelling from Kochuveli to LTT by KCVL -LTT Garibrath Express on 15th November 2015. I Called up travel khana on 14th November Afternoon. The Sales Executive was quick to book. I added 2 more people at the last moment and she even accomodated them. This was service of travel khana.

JAIN FOOD ( Punjabi- 4 rotis, 2 sabjis, rice, dal fry, 1 sweet, salad, pickle) - Totally Pure. No Onion, No Garlic, No Carrots n Cauliflower.

Taste wise superb. Quality - Excellent. Services A1 Quality. Price - Normal

I ll Recommend to all travelers to go for it.

Thumbnail of user bhuvir
India
1 review
0 helpful votes
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February 19th, 2018

I loved it alot. I enjoyed there food. It's so delicious.
Food service is best. Travelkhana providing good service's..

Thumbnail of user ashishs51
India
1 review
1 helpful vote
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December 2nd, 2018

Meri travelling bahut acchi Rahi because travelkhana Ne bahut help Kari food quality and delivery bahut jyada fast hai and my experience of delivery boy is very better nice I given five star

Thumbnail of user sandeepa9
India
1 review
0 helpful votes
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October 10th, 2017

Hi Guys, Order id: *******. I booked Veg Thali worth Rs 160/- which was supposed to be delivered at REWARI on ******* Train at 10 am IST today on 11-Oct-2017. The order was booked 2 days ahead. In morning, I talked to customer care and they confirmed that order would be delivered on time. Till last moment, its status remained "Cooking". The station passed but order is NOT delivered. I called at customer care. They had no answer but to say-"Sir, main samaj sakti huin aap ki pareshani. Aap ko hui asuwidha ke liye mafi chahti huin". So it is confirmed that it is a company run by CHEATERS. Their aim is to extract money via online payments and to make fool of passengers. DO NOT GET FOOLED by this company of LOOTERS.

Thumbnail of user sumitv6
India
1 review
0 helpful votes
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November 1st, 2018

Your dessert is very bad quality dry n very hard in of rasgulla it's very dispointed. *******638 Pawan exp. 1. 10. 18

Thumbnail of user kartikc
India
1 review
0 helpful votes
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December 29th, 2017

It is very useful website. I like this. Having a number of features... with great service... food quality is owsome. I really like it...

Thumbnail of user manojb3
India
1 review
0 helpful votes
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May 6th, 2017

I HAVE ORDER FOOD FROM THIS APP BUT DUE TO SOME REASON I HAVE TO CANCEL MY ORDER. BUT I DIDNT GET MY REFUND TILL NOW. ORDER DATE: 05/06/2017 ORDER NO: ******* RS. 123/- PAID BY ONLINE

Thumbnail of user bharatp9
India
1 review
0 helpful votes
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February 13th, 2017

Travelkhana is very worst and bad service provider so herewith my request to all user that please dont order from such cheap service provider.
I have booked my food for Surat station(*******) in Train *******-YPR BKN EXP, Seat B3-55 as name of Bharat Porwal hence when train reached surat that I called customercare representative 3 to 4 time but every time they misguide me like told that delivery already in train so he will deliver you at your seat so please dont go anywhere even after 45minute while I not found my ordered food, I called custorcare once this time they told there is no delivery point at surat hence By cheap service and misguide of customer care representative I not get any food and surviving for food and I now I am in condition the condition that even I cant purchase from station so herewith my request to all please dont order from such cheap service provider who didnt care there customer.

Thumbnail of user bhavitas
India
1 review
0 helpful votes
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May 27th, 2017

Kachra khana against rs. 185. I am very disappointed and do not order khana from travell khana. You will west your money

Thumbnail of user krishnans
India
1 review
0 helpful votes
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May 30th, 2017

Please don't ever go to these guys. Pathetic food, horrible packing (idlis and dosas packed in newspaper)

Tip for consumers:
Don't ever go to them

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About the business

Searching for Delivery of Food in Trains or Train Food Service Visit us at TravelKhana! Online food order in train and just wait for fresh, hot food to arrive at your seat!

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