• Tria Beauty

2019 CUSTOMER CHOICE AWARD

Tria Beauty

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Overview

Tria Beauty has a rating of 3.3 stars from 83 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tria Beauty most frequently mention hair removal, and anti aging. Tria Beauty ranks 22nd among Skin Care sites.

  • Service
    8
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Tria Beauty?
Top Positive Review

“"hair removal"”

Tracey S.
8/8/18

I don't understand why such an expensive item only lasts a year or so. I've only used it a few times but I have already noticed that less hair is growing back on my underarms. I can't wait to try it out on other areas.

Top Critical Review

“Buyer beware battery issues”

Ruby M.
9/3/23

Based on my personal experience I cannot recommend this product. The treatment window is ridiculously small (it is smaller than a dime) where it would take a long amount of time and passes to cover an area. This product would be better for people who have already had professional laser hair removal and just require a touch up here or there. It is definitely not suited for a novice who is trying to use the device to get rid of body hair as it would take an exhausting amount of time. Furthermore, my machine's battery does not hold any charge anymore and it is outside the one year warranty. Unfortunately this company does not provide repair services. It just feels incredibly wasteful to not provide some sort of repair service for their broken machinery, instead they just expect you to buy another expensive device. My Tria is plugged in but won't hold any charge, so it won't even turn on and has just turned into an expensive paperweight.

Reviews (83)

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Reviews that mention popular keywords

tria laser (6) quality product (3) product works (3) bikini area (3)
Thumbnail of user rubym375
Nebraska
1 review
2 helpful votes
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September 3rd, 2023

Based on my personal experience I cannot recommend this product. The treatment window is ridiculously small (it is smaller than a dime) where it would take a long amount of time and passes to cover an area. This product would be better for people who have already had professional laser hair removal and just require a touch up here or there. It is definitely not suited for a novice who is trying to use the device to get rid of body hair as it would take an exhausting amount of time.
Furthermore, my machine's battery does not hold any charge anymore and it is outside the one year warranty. Unfortunately this company does not provide repair services. It just feels incredibly wasteful to not provide some sort of repair service for their broken machinery, instead they just expect you to buy another expensive device. My Tria is plugged in but won't hold any charge, so it won't even turn on and has just turned into an expensive paperweight.

Service
Value
Shipping
Returns
Quality
Thumbnail of user traceys131
California
1 review
15 helpful votes
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August 8th, 2018

I don't understand why such an expensive item only lasts a year or so. I've only used it a few times but I have already noticed that less hair is growing back on my underarms. I can't wait to try it out on other areas.

Thumbnail of user darlenew58
Michigan
2 reviews
7 helpful votes
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February 12th, 2024

Sooooo disappointed! I had purchased this Tria laser a couple of years ago, I did not use it but a couple of times and put it away. I brought it out last year '23 and began using it a couple days a week and really liked the results I was noticing (ie. Dark spots fading, etc) with 3 mos of use it stopped working. I troubleshooted and followed instructions on the Tria website "to reset the battery", which consisted of: plugging the device in and unplugging it 5 times. Soooo ridiculous! After multiple attempts at that and having my mechanical engineer husband take a look at it, I called Tria customer service and got ABSOLUTELY NOWHERE. The CSR might as well have told me to wear a tin foil hat and jump up and down on one leg while holding the laser to make it work. It didn't. Since it was passed the return timeline, she offered $50 off a new device. REALLY? BUYER BEWARE! Tria do a better job with your product!

Thumbnail of user olyab10
California
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

I used this product as intended and I qualify for the suggested hair and skin parameters. The product doesn't work! When it didn't work for me I asked on forums and other sites if anyone got any benefits from it and the answer was NONE! Save yourself struggle and money, this laser is not going to help you.

Tip for consumers:
Don't buy it, it doesn't work

Products used:
Hair Removal Laser 4X

Service
Value
Returns
Quality
Thumbnail of user kleeg
India
5 reviews
2 helpful votes
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September 4th, 2020

The beauty benefits of laser treatments have long been lauded by expensive private clinics. This is the real thing and has the power to really do what it promises. I have slightly tanned skin, lots of freckles, and dark hairs. It worked. Thank you.

Thumbnail of user jeffw1624
New Jersey
1 review
2 helpful votes
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March 20th, 2023

Tria Beauty is a beauty technology company that specializes in at-home laser hair removal, acne treatment, and anti-aging devices. Their products are designed to provide professional-level results in the comfort of your own home. Tria Beauty has a strong reputation in the industry for delivering effective and safe products that are backed by clinical research. Their devices are easy to use, compact, and portable, making them a convenient option for those looking to improve their skin and hair removal results. Overall, Tria Beauty is a trusted and reliable brand for those seeking high-quality at-home beauty technology.

Thumbnail of user elijahb50
North Carolina
2 reviews
0 helpful votes
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March 3rd, 2019

While going through comments section before purchasing their products made me kinda confused about Tria Beauty. Since there was equal ratio of good and bad comments. But I decided to give this brand a try. I am happy that they did not disappointed me! I ordered primer for my dry skin, and actully worked. Though it was very less in quantity but worth the money spending!

Thumbnail of user susanr1041
GB
2 reviews
17 helpful votes
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March 21st, 2020

Absolutely brilliant, Tria Beauty Hair Removal Laser 4x Cordless Diode face, bikini area, underarms. I have used this nearly a year now, and can say its so easy to use with being cordless and light weighted. And it works, my best ever buy, love it. Could be used for legs arms but i feel with it only having a small laser beam its best for smaller area's that i have mentioned. I used once a week for a few months, now just do a top up maybe once a month or at least every two months. 10/10

Thumbnail of user kylieb81
Virginia
2 reviews
6 helpful votes
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April 19th, 2021

I like. I have been using it for 3 months. Hair really goes away. Decreased by 80-90%. I want to get rid of it completely, I'm happy, because depilation with all the consequences is hell for me. I don't know if they will grow in the future, but so far I don't regret that I bought it.

Thumbnail of user toddt6
Canada
1 review
14 helpful votes
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June 24th, 2013

I purchased one of their products via their website. Ten days after my purchase the product went on sale - 25% off! I had not even received my product and they refused to honor the sale for me. The excuse was that "the finance department has not set it up for us to do that". All I could do was order it again and return the original. So to get the discount I would have to pay for the unit twice (not cheap - $400), pay shipping three times (once for the return) and likely not get the product in time for Christmas. Very poor customer service.

Thumbnail of user salemo1
Tunisia
2 reviews
2 helpful votes
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April 8th, 2019

Company good to deal with and purchase went well. Have been using for for the recommended time now however no improvement has been noticed. Will continue to use for a while longer in the hope that I just have stubborn hair due to PCOS however that remains to be seen. Certainly would have hoped to see slight improvement by this stage. Probably just a case of home use doesn't provide a strong enough laser.

Thumbnail of user philippw3
Germany
1 review
14 helpful votes
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September 15th, 2018

Tria Beauty products are not covered under any warrantee with the manufacturer if you buy any of these products on eBay. I had gone as far as I could with topical skin care products and needed to take a more aggressive step towards improving my skin texture

Thumbnail of user leilaj13
Ukraine
1 review
2 helpful votes
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August 20th, 2020

This is a really thing and has the power to really do what it promises. I have slightly tanned skin and on my skin this product works good. It was quite expensive and took lots of time to ship to me.
I ave been used it for more than 6 months and the effects is fantastic!

Thumbnail of user preciousm33
India
17 reviews
8 helpful votes
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February 12th, 2021

If you want to make your self special with some beauty products tria beauty is a website that provides you special and outstanding beauty products with some new technology products such as hair removal lasers, wrinkle-reducing lasers, firming, and anti-aging regimen kits all these products are worth and easy to use and gives expected results so I prefer to visit tria beauty for better and helpful results

Thumbnail of user dexters57
GB
15 reviews
20 helpful votes
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July 21st, 2020

I like the products from Tria Beauty. They are eco-friendly, but very effective. I only ordered from them once, but I was really very satisfied. By the way, the delivery was also fast enough, which made me happy. Anyway, I'm 110% sure that I'll order from Tria Beauty again.

Thumbnail of user cindya178
Pennsylvania
3 reviews
6 helpful votes
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November 29th, 2021

I can't say enough good things about the Tria. I'm in my late sixties and was getting a lot of facial hair. Shaving with an Electric Shaver wasn't enough Because by the end of the day I had more hair. I was really hesitant about buying this product But to my surprise within 6 weeks I have very little hair on my face. I am very happy with the purchase of Tria.

Products used:
Tria

Value
Shipping
Quality
Thumbnail of user sandram496
Colorado
12 reviews
66 helpful votes
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October 7th, 2019

If any Products from Tria Beauty are sold on sites like, Amazon/Walmart check to see how accurate' the reviews are by going to Fakespot. They check - using an algorithm! I found out that Tria's Eye Wrinkle Defying Laser. Got a D on Fakespot..

Thumbnail of user murphyb21
India
7 reviews
2 helpful votes
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October 20th, 2020

My experience with Tria Beauty is nice and their service is excellent and helpful. Products are of good quality and worth the money. Thankyou Tria Beauty for an amazing service. Will surely visit the place again.

Thumbnail of user kevina1310
Canada
1 review
0 helpful votes
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October 1st, 2021

Was not happy with the results. Tria customer care does not seem to care about their customers or know how to honor their price match using simple math with taxes. If I cannot trust the customer service how can I trust the product

Tip for consumers:
do your research, don't trust the site

Products used:
Tria Beauty 4x

Service
Value
Shipping
Returns
Quality
Thumbnail of user tinaj148
Illinois
1 review
12 helpful votes
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March 31st, 2020

This product is very cool and helpful. I use this and it remove some wrinkles on my face. I recommended it to some friends and it work slots of magic on you body.its s very nice product.it made my face to be smooth

Thumbnail of user elaineb61
Massachusetts
2 reviews
12 helpful votes
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June 20th, 2017

I bought a Tria laser for wrinkles and it only worked a few months, Sent it back to fix, then it broke in a few months again. They sent it back and it happened again. They told me it was over a year, can't help me. The 500 dollar device never worked for more than a few months and now I have a 500 dollar product that doesn't work a little over a year after purchasing.

Thumbnail of user rachele208
Philippines
2 reviews
11 helpful votes
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May 23rd, 2019

Definitely want to work your skin up to different levels. I'm so super excited to see how it is in 2 weeks. I'm telling you after one use my scarring is disappearing and my skin tone is evening out. And it's super quick to use! Love it love it love it

Thumbnail of user sharonm186
Australia
3 reviews
19 helpful votes
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August 25th, 2017

Tria Beauty products are not covered under any warrantee with the manufacturer if you buy any of these products on eBay.
The company must be making a healthy profit with all the eBay sellers on selling its products, yet it does not accept any liability for any faulty products.
Disgusting!

Thumbnail of user sharonk1529
California
5 reviews
1 helpful vote
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December 8th, 2022

I bought tria precision in 2019. During COVID, I moved from Chicago back to California and hadn't charged tria for a while. The device won't turn on. I called customer service and they said I needed to buy a new one because they don't have a repair service to replace the battery. What kind of company doesn't have a repair service! What a waste of money. When I asked the representative if she could offer me a discount for a new device, she emailed me back and said that no discount can be offered. I won't buy any product from this company again.

Thumbnail of user clarar37
Clara R.
Oregon
514 reviews
611 helpful votes
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September 10th, 2018

Ive wasted my money on this brand because it provides my skin with such life lol the sedums and primers are the worlds best and at a affordable cost too

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Find the most advanced, FDA-cleared skin care available. Get the best laser hair removal, anti-aging skincare and blue light acne treatment from Tria Beauty.

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