• Trinity Solar

Trinity Solar

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Overview

Trinity Solar has a rating of 2.7 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Trinity Solar most frequently mention customer service, and electric bill problems. Trinity Solar ranks 7th among Solar sites.

  • Service
    13
  • Value
    12
  • Shipping
    4
  • Returns
    5
  • Quality
    11
6
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How would you rate Trinity Solar?
Top Positive Review

“100% satisfaction”

Dawn B.
7/23/23

Bought system 6 years ago. Communication was great as well as install. This year the inverter broke. Within a month, it was replaced for free (we read that some companies take a year to replace.) Several neighbors used Trinity this year (2023) and have Bern very satisfied.

Top Critical Review

“Awful”

Chris S.
4/13/17

Spencer Flint must be one hell of a salesman because every positive review seems to be of him... This is the most dishonest company I have ever worked for. The company is terribly disorganized, no showed me on an inspection and the second day of installation. I call and get a very polite woman on the phone who apologizes and I will admit was very professional but it happens again and again and again... it took 8 months to get my system turned on and I found out that the finance company that they were using went out of business but they never told me till after they installed the panels. I hired a lawyer and they finally returned my calls. You will not find a bigger wolf in sheeps clothing than Trinity Solar... If you went with Trinity and you're happy then you're in the minority... I just spoke to another solar company this week and they are using 340 watt panels. Trinity put 260 watt panels on my roof which i'm stuck with for the next 20 years

Reviews (41)

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Reviews that mention popular keywords

spencer flint (10) national grid (3) system (9) bill (8)
Thumbnail of user kathleenb18
Massachusetts
1 review
2 helpful votes
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September 30th, 2015

Very pleased with Trinity Solar. Spencer Flint is a great salesman--ready with all the facts and figures. He did a really good job of explaining everything and he follows through with any requests. Can't go wrong here.

Thumbnail of user denniss81
New Jersey
2 reviews
2 helpful votes
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July 24th, 2015

Trinity Solar came and gave me an estimate. I also had 3 other companies. I chose Trinity and am happy I did. Once township approvals came, my solar was installed in 2 days. The employees were neat, and courteous. I started April 7. It took till May 18 for the township to issue the permit. The system was installed May 29. Township and JCPL approval July 10. My whole process took about 12 weeks from the start to actual turn on. Most waiting is on townships and electric co.'s. Not Trinity's fault.

Thumbnail of user josephe18
New Jersey
1 review
2 helpful votes
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August 24th, 2015

After speaking with the sales rep here in Beverly, MA, we decided to have Trinity Solar do our installation of solar panels and system. Mr. Flint was quite thorough and explained the whole process from beginning to end. Quite involved. They came out and did a detailed analysis of the solar energy potential on our roof, and came up with a design that would work for us. An installation date was picked, which they met. Their team of installers and electricians arrived on August 20th and completed the installation in one day, very professionally, and did a nice job of cleanup before they left. I am expecting my inspection from the City of Beverly within the next 2 weeks, and am looking forward to generating my own solar power. I have only good things to say about the company, as they did everything that they promised, and on time as well.

Thumbnail of user alanl40
New Hampshire
1 review
6 helpful votes
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August 26th, 2015

Spencer introduced me to Trinity Solar in the very beginning when they just started out installing homes in Ma. He was very polite and knew his facts. He committed to solar providing me 60% of my power and it actually did 65% last year. I was paying National Grid $235 to $285 a month the year before. Last year my bills averaged $132 month between solar and National Grid. I have no complaints. The installers were very good and did the job in 1 day. They cleaned up after themselves and left nothing behind. This was one of the best decisions I have made and it cost me nothing. Thank you Spencer Flint.

Thumbnail of user pegm3
Massachusetts
1 review
5 helpful votes
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October 4th, 2015

Spencer Flint stopped by my house to discuss putting panels on my roof. I had no interest in doing it. After talking to Spencer I changed my mind. He was very knowledgeable and enthusiastic about the value of solar panels. He was very patient in answering my many questions. My panels have been installed and I am looking forward to saving money on my energy bills.

Thumbnail of user stuarts1
New York
66 reviews
235 helpful votes
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September 28th, 2013

I have always wanted to have solar for my home but it was always too expensive. Well, this time I looked into it and found Trinity Solar Panels, they are very well recognized in the State of New Jersey. They came to the house and explained that they had 3 options: pay in full, lease, no out of pocket. I chose to select lease, this way I receive credits for my electric and the company gets the rebate and I also receive very little amount on my electric bill, down from $150+ down to about $10+. I think it is great for everyone regardless of which one you pick. They maintain everything, all you do is collect your credit and pay a much smaller electric bill. You have nothing to loose and everything to gain. If and when you have a problem with the panels, they know it first for they monitor it and they send someone immediately and fix it and let you know that there was a problem, but now fixed.
Try it, You may save a bundle. Bye bye for now. Stuart S.

Thumbnail of user billj101
New York
2 reviews
9 helpful votes
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November 12th, 2017

Trinity's leasing company's name is Sunovo and my bill is $66 / month. I paid the utility, PSE&g $13 / month. I just read that going solar is the equivalent of planting 13-trees / year. I cut one branch on my tree, and the bill went down to $4.35! We have a full house, and had a very high electric bill. We couldn't be happier. If we could've done one thing differently, we would've bought them. It was only a few more dollars, and still lower than the electric bill.

Thumbnail of user kaitlynm13
Massachusetts
1 review
2 helpful votes
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September 15th, 2016

I was not even remotely interested in solar, didn't know all that much and hate being approached. I am glad I listened! Spencer Flint was very knowledgeable and patient in explaining the benefits and the process. The entire process was smooth, and FREE! I am saving money and the environment! Thank you Spencer Flint and Trinity Solar!

Thumbnail of user maevec1
Pennsylvania
1 review
4 helpful votes
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September 15th, 2016

Spencer Flint knocked on my door to discuss installing solar panels on my roof. Usually I wouldn't even open the door for a sales person but I am very happy that I did! Spencer was extremely knowledgable and passionate about solar energy. He was genuine and actually wanted to help ME. He was patient with all of the questions and extremely enthusiastic about his work. My panels were installed quickly and efficiently and I am so excited to start saving money!

Thumbnail of user richardd88
New Hampshire
1 review
1 helpful vote
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October 2nd, 2015

My Trinity rep, Spencer Flint couldn't have been more accomidating and professional throughout the process of obtaining and installing Solar power to my home. The install results look great and really add to the look of my home. I'm very happy with my choice to go with Trinity... all the reviews I read on line proved to be true! Anyone thinking about going with Solar power should contact this company. You will be pleased with their complete process and the money you can save with their equipment.

$#*! and Martha Dooling
Beverly, MA.

Service
Value
Quality
Thumbnail of user kevinh93
Massachusetts
1 review
3 helpful votes
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August 23rd, 2015

Our sales representative(spencer flint)took the time to explain in detail the advantages of installing solar panels and the savings we would realize. Every detail of the installation process was discussed with us until we were both comfortable and all of our questions were answered.The installation was preformed on the date and time quoted to us by a team of professional roofers, electricians who were neat, courteous and finished the install in a 1 and1/2 days.Top notch company from our sales rep to the installers, a pleasure to have them working on our house.

Thumbnail of user marcp23
Massachusetts
1 review
2 helpful votes
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September 30th, 2015

Sept 30,2015

I am a new customer with Trinity and thrilled with my first month's results! (Sept 2015)

Spencer Flint signed me up the last week in June and had the system scheduled for installation the 3rd week in August. I received a call from Trinity the last week in July saying they could do the installation the first week in August if I wanted. (2 weeks early) They had the job finished in two days and after sign offs, I was up and running the 3rd week in August. When National grid swapped out the meter my system went dead. I called Spencer and within 10 minutes someone was on the phone with me trying to solve the problem. Spencer had someone there the next morning and the system was back online. Great communication and follow-up!

I was told that I should receive at least 62% of my power from my solar panels. September is my first full month and I have produced 818 KWh as of today. My meter from National Grid is -56 from their last reading. I know that Sept was a very sunny month, but all my power came from solar for this month.

Thank you for the excellent service, Spencer! Great job Trinity!

Marc P

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From the business

We believe solar energy is the most practical form of power on the planet and seek to make it accessible to as many people as possible. Our cost-effective energy solutions and related services cultivate a greener America - one that leaves a lasting impression on future generations.

Business History

As a family owned company in business since 1994, Trinity Solar knows the importance of bringing value to our customers and doing so with integrity. We make going solar simple, allowing our customers to save their time and money for the things in life that matter most.

Company Representative

Thumbnail of user michaela264
Rachael G.
President & CEO

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