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TripActions Reviews Summary
TripActions has a rating of 1 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. TripActions ranks 531st among Travel Agency sites.
Poor customer service unwilling to help even when the mistake is on them they say it isn't and you don't have a say. BTW screen name Promise with the escalation departments claim they have no supervisors which explains why it's screwed up.
Not only does the company not refund the $20 fee after a cancelled trip, they take ages to give you your refund for the flights/hotels. So they steal from you after providing average overpriced travel services that any other booking service provides.
Free Amazon Card! Said the e mail just fill out a questionnaire. Sure then a call, then another then another? No I am not interested. I was and it wasn't what I wanted. So Allen, then Ryan Chien wasted an hour "Ryan is inviting you to a scheduled Zoom meeting." They intentionally pulled a bait and switch. Didn't follow through on a promise for my attention...
What kind of service if I would have done biz with them!
Scary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members