Tripadvisor

The new logo is over the top. I don't care what your sexual orientation is….but don't make marketing a travel business a venue to advance something many don't agree with.

It was a simple log-in problem but became a 24 hr work to solve with innumerable chats, calls, repetitions, checks...
Clearly a company which could not cope with the challenges automatation brings and which loads that incompetence onto their customers...Not useful is on top the use of exotic call-centers with bad english and worse connections...anyway: for those with enough time,there is always a solution, you just have to find it...

Actually always found places recommended by Tripadvisor much worse and discovered by my self or another websites much better. Its just promoting big businesses and the rating stars are not reflecting the quality at all...

I booked an excursion in Mexico to go to Chichen Itza for 4 people which cost $800 CDN and the tour hosts did not show up at our resort to pick us up even though we were up and outside at 6am like they asked. When I put in for a refund through TripAdvisor they just ignored me. It's been a month and they haven't responded to my refund request at all. 800 dollars is a lot of money and I will not be using TripAdvisor again.

They don't check if the business that's listed is legit. They answer emails not for quality but quantity. They don't even read them. They approve businesses that don't have websites or any online presence. Just don't use them. Beware

Trip advisor is a worldwide platform that helps travellers who love travelling around the world know, get insights of new places to plan their next trips. It provides quality and good information in all areas right from culture, food, hotels, restaurants and everything travelers love to know.

My sister and brother-in-law and I had a great time seeing Lizzie Borden's home and imagining how this family lived and died. A gruesome crime, to be sure. Some parts really creepy like a door that opened by itself. Suzanne St. John was a super tour guide in this experience. My relative on my Dad's side came from Ireland over to Fall River. My Dad had to walk by Lizzie's house on his way to his grandmothers!

I have noticed over the years that trip advisor seldom posts negative reviews. I have tried to post several three star reviews and they have been taken down or not been posted despite them being objective. My only conclusion is that there is a conflict of interest somewhere in their business model.

Legacy Vacation Club, "Hilltop" in Steamboat Springs, CO has gone downhill over the years. For owners, there are high maintenance fees and yet, very little has been done to upgrade the rooms. The mattresses are poor in quality. The stove is so old one can not read the numbers on any of the dials. The carpets are stained and torn. There are no dishwashers. The rooms have not been updated regarding fire sprinklers. The sinks are slow to drain. If you are an owner, trying to find the time to vacation, it is very frustrating. Most dates they will tell you are booked and yet no one seems to be there. They save rooms for those traveling to Steamboat.
On the upside the staff is very friendly and helpful. They have some nice amenities, grills, weight room, and a swimming pool.
We have stayed our last time at Legacy Vacation Club. So many other available places to stay for the money.

My husband and I traveled to Quintana Roo specifically for this experience. I am a teacher and teach about the Maya empire.

Our tour was confirmed for 6:00 am., and we arrived at 5:45 am to be safe,but nobody showed.

After many attempts to contact the tour operator, (the number listed in the booking was incorrect) he said they changed the pickup time to 5;30 am the day before travel, but he couldn't reach me because Viator/Trip Advisor had relayed to him the wrong country code and now it was too late to get us.

Trip Advisor/Viator has refused to refund the $318 we paid despite all of the printed and screen-captured evidence. After years of only booking through them for everything from Viking tours on Icelandic horses to Stockholm ferry-rides, this will be my last tour with this company. Can't express enough my disappointment that this company worth 200 million can't give a teacher the price of her no-show tour back. :(

Jan 12,2019 - Our stay was therapeutic at Homewood Suites by Hilton, Florence S. C.
1st Floor King Suite: High Quality, Spacious, Perfectly Clean; Shower - Therapeutic/Soothing! King bed - Woke up so refreshed. Didn't want to check-out! Kitchenette - Over the top! Fully loaded, Wow! Customer Service - Very professional, knowledgeable, genuine, highly accommodating after advised of health challenges! Hotel - Absolutely beautiful! Great home away from home! Thanks for such a warm welcome and a genuine come back soon!
Elizabeth R.

Lately TripAdvisor has been an absolute must for all of my vacation needs. Regular hotel trips just don't cut it anymore. There's just something a lot more exciting in trying your luck in some obscure rental place.

I love using tripadvisor.com! Before we go on a trip, we can look at reviews of hotels, restaurants, things to do, places to park, etc. I feel like we have visited some really great finds in cities we visit because of this website.

Additionally, sometimes people post what price and star level they picked on priceline when booking their hotel. This helps you get the best deal at a high quality hotel.

TRIP ADVISOR has allowed 1,bad business review, Buckingham place guesthouse to be prominent for 5 years on their site. Ive been going 25 years. The bad review, is pasted all over the net. Im still going strong. Im one of the oldest guesthouses in my city. Im disgusted that this untrue outdated review of Buckingham place guesthouse port elizabeth is still prominent. Hurting my business 5 years later. Come on TRIP ADVISOR Unacceptable. Everyone knows that anyone can put up good or bad reviews. Untrue. Outdated... Ive stood the test of time. My business survived Covid 19. Im still going strong. This reviewer could be dead for all we know. TAKE IT DOWN. Useless company.

My wife purchased show tickets from Viagogo and was charger over £230 for tickets which are selling for just under £80 including delivery.
Viagogo are impossible to speak to and they do not like having contact with customers.
They promise the earth and deliver ZERO.
To make matters worse they use the worlds worst delivery company UPS wnd I think that they are both fighting for the bottom of the league for customer care.
At this moment Viagogo is winning by a hairsbreadth but this could change

I have been what is considered a Destination Expert for many years with over 59,000 contributions to the forums. Suddenly my status was dropped and the only explanation I have been able to obtain was from a rude moderator named Dave who says I violated guidelines. I have asked for further explanation but nothing happens. Many people have posted supporting me on the forms but they are immediately deleted from the forum. Very surprising to see such a large firm allows bullying by their employees which refusal to respond to complaints.

I worked for tripadvisor. They only allow overtime for high wage workers. The food was great and the atmosphere was ok but I don't like how they conduct business for their workers or their customers. There tends to be no real savings when using them to book anything. And theres been hidden fees such as taxes or paying for parking that they don't tell you about. There are better sites to use don't waste your money here when you can get a better deal with Expedia or priceline.

My wife politely asked to replace an item in her order that was not properly cooked. The owner, an older woman, tried to explain away the problem through erroneous and misleading claims, when her explanations were refuted by my wife she grabbed her plate with a huff and disappeared. Her business model appears to be "the client is always wrong"!

Do not stay at Tahoe Valley RV Resort in South Lake Tahoe, CA. I had reservations made through their reservation phone # in April. Got there on Aug. 3 to check in. They had me in a 24' site and I have a 26' Travel Trailer. It was a back-in and the hookups were on the wrong side. Then they tried to put me in another site that also was not large enough. The place was dirty, crowed and not friendly at all. Got my money back and left. They are only interested in selling vacation sites and looking out for their bottom line, NOT your comfort.

This "community as they call it" consists of very rude people. They give their opinion on every word you say BUT answer the question you are asking! It's actually frustrating to post something on their forums.

We had booked a stay through TripAdvisor in May 22. Full payment had been made. Two weeks prior to our stay we received a call from Vacation Strategy LLC at 3:30pm informing us that the owner of the facility had cancelled and they would try to find a place for us. They further stated that in order to get a full refund we had to do it by 6pm. There is no ability to contact TripAdvisor in a timely manner in order to get problem corrected. We had to jump through hoops to get a replacement through another vendor. Due to short time and peak season we ended up paying more money for inferior facility. This took over three hours of time that we needed to be be doing something else. TripAdvisor to their credit issued a refund within three hours. There needs to be a contact number at TripAdvisor that can handle situations like this without the onus being put totally on the customer to rectify the situation. We will never use TripAdvisor or Vacation Strategy LLC for anything in the future.

Trip Advisor is owned by Expedia.com! The practices of both of these companies is very questionable. While staying in a 5 star all inclusive resort in Cancun, my entire family got sick, because of the poor health practices of the resort! Water that was not safe to drink and no warning labels posted on the mirror. The maids washed the same glasses every morning in the unsafe water and then wiped them off with a rag that was hanging on her belt clip! I submitted a review 3 times that never got posted!

Trip Advisor is 100% pro customer and could care less about the damage being inflicted on the business! They didn't care that people made a reservation at our hotel with a bogus credit card number that was declined three times! They didn't care that these same people never stepped through our hotels front door! They didn't care that these people called us every name in the book, when we refused them service! I will not spend one single cent, advertising with Trip Advisor!

Everybody can review everyone. That might sounds good but in reality is different. Your rivals can write about your business and literally everyone that might not actually had the chance to use your services. Even your friends. Therefore Tripadvisor has many fake reviews and it is a site that cannot be trusted. On top of that even if you know that one review is fake is almost impossible to conduct them and therefore delete it. There is no real use of this site in my opinion and is definitely the worst advisor for holidays. I am no longer using it.