• Truffoire

Truffoire

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Overview

Truffoire has a rating of 4.7 stars from 266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle, and eye serum. Truffoire ranks 4th among Skin Care sites.

  • Service
    11
  • Value
    12
  • Shipping
    8
  • Returns
    7
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 97.1%
Positive
68
Neutral
1
Negative
1
7
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How would you rate Truffoire?
Top Positive Review

“Ohh, You make me feel so young…🎵”

Tanya L.
9/14/24

I feel like I've gone back 10 years with just the first month. The white truffle eye serum and Day moisturizer are phenomenal when combined with the non surgical lifting serum. I just received a free body butter in the mail as a VIP member gift and I am in love. 🥰 I finally found my everything.

Top Critical Review

“Total rip off!”

Jo I.
10/5/24

We spent over $8,000 on their products, including the red and blue LED wand that's really just a flash light with red and blue LEDS. And they say it has a lifetime warranty. Ours broke in 3 days. Can't get anyone to answer a call. We actually asked for a return immediately but they demanded NO RETURNS. Even my BOA card couldn't reverse the charges due to their policy.

Reviews (266)

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customer service (14)
Thumbnail of user rebeccas2549
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Always looking for new products to try. Cheap ones, expensive ones, hasn't really seemed to matter. Nothing has truly helped my skin like I have wanted. Tried this on a whim and it's actually amazing. I have sensitive skin and am starting to show some signs of aging. Try it! Promise it won't disappoint!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for sharing your experience, Rebecca. We are happy to hear how out products have helped you and how much you are enjoying them. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user angelak1376
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

I not been using the product very long, but I'm already noticing smoother skin smoother texture, some diminished wrinkles around my eyes. I'm excited and can't wait to see what further improvements in my skin I get. It took me a long time to know the importance of skin care in at 46 I am trying to fight the signs of aging. Thanks for your help!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you very much for your feedback, Angela. We are glad you decided to give Truffoire a try and it makes us happy that you have been enjoying the results.Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jenv68
1 review
1 helpful vote
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November 25th, 2022
Verified purchase

Been using Truffoire products since Jan 2018. Always being asked by others what products I use because my skin looks amazing. Often called "Miss" and "Dear" by strangers who mistake me for looking like I am in my late twenties/early thirties when I am 47 years young! People are shocked when I reveal my actual age. Once had glitch issue while ordering online however it was promptly addressed by an instant email response by a live person at Truffoire. Exceptional customer service. Amazing products. Wish Truffoire promos on most holidays included more products rather than one or two featured products.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Jen!

We are glad to have you as a loyal customer and it makes us really happy that you have enjoyed both the service and our products, we hope you will continue to do so for many years.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user sheilamaea
1 review
1 helpful vote
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July 20th, 2023
Verified purchase

I have started this skin care journey with Truffoire by purchasing the Black truffle instant eye repair syringe and it immediately gives that skin hydration and firm in my eye area. It is so perfect for an all night shifter nurse like me.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Sheila. We are glad you are enjoying our Black Truffle Instant Repair Syringe so much. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user billys270
1 review
1 helpful vote
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September 18th, 2021

Used the white truffle eye serum and I don't know about anyone but after 2 weeks I'm already seeing results. I couldn't believe the dark spots around my eyes would ever disappear before I got this serum, it's a great buy.

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Value
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Returns
Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback!

We are glad you are happy with the results after using Truffoire's products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user dianak540
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

At first I was very skeptical about the product I purchased, but I was amazed by the result. It's just unbelievable how good a cosmetic product can be. I strongly recommend everyone to try the amazing products that make you look and feel great!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you, Diana, for your feedback and very nice words, it means a lot to us. We are glad you have enjoyed the results after using our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user lynng215
3 reviews
0 helpful votes
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August 3rd, 2023
Verified purchase

Yes it has been fascinating to watch my 66 year old skin on my face, neck and around my eyes just drop years.

I rapidly became a VIP member because I adore the product. Not a lot can change your skin at 66, but this definitely has.

It is worth the cost and do not he's out rate to purchase all products! I feel like I've dropped 10 years off my face/neck! God bless Truffoire!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Lynn. It makes us extremely happy to know how much you are enjoying the journey with our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user henb2
1 review
4 helpful votes
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February 8th, 2020

Love this product! My skin looks so glowing since I started using the Truffoire moisturizer and cleanser...
I have never had any irritation to it and love how smooth and soft it makes my skin appear. The only thing I dislike is I cannot tell when it's almost empty. I will definitely be purchasing again

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Hi! Thank you for your feedback. It makes us happy that you love Truffoire's products.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user audrap33
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Just became a Truffoire customer, and am already very impressed with the customer service, useful tips and information, and now already a free full size product! Haven't been using products long enough to comment, but so far I like how my skin feels.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your very nice words, Audra, it means a lot to us. We hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user loriw929
1 review
2 helpful votes
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June 15th, 2023
Verified purchase

While visiting New Orleans, I happened onto a Truffoire storefront. I was greeted by Anna who demonstrated the Black Truffle Instant Repair Syringe on my tired eyes. What a difference it makes! The skin around my eyes feels tighter and smoother and the bags are disappearing. I have only used it for about a week, but am loving the results! I plan to try your other skin care products.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Lori. We are glad you decided to give Truffoire a try.

It also makes us glad to hear you are enjoying enjoying the Black Truffle Instant Repair Syringe so much, and we hope you will continue to do so for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jenniferg3219
2 reviews
0 helpful votes
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October 16th, 2023
Verified purchase

I have deep tear trough lines under both eyes and it always made me feel self conscious about how I looked. I don't mind looking my age but I always hated how tired and older I looked. I couldn't believe the results the first time I tried the black truffle instant repair syringe, with just a couple dabs under each eye the lines disappeared and my self esteem appeared. I use it everyday and a little goes a long way. You won't find anything like this product on any drugstore shelf believe me I've bought them all with promises of diminishing lines and wrinkles and of looking younger. If you have ever felt the way I did about how you look buy this product you won't regret it

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're thrilled to hear that the Black Truffle Instant Repair Syringe has made such a positive difference for you, especially in reducing the appearance of deep tear trough lines under your eyes.

We truly appreciate your feedback and recommendation. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out.

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user maryk3380
1 review
1 helpful vote
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November 24th, 2022
Verified purchase

My skin feels incredibly hydrated. It's soft, smooth and has a youthful look. I don't ever want to go without. I love the company. When I'm low I contact them and a couple days later I have more product. Recently I was on vacation with a dear friend. I referred her and ordered the same products I have. She is in love. Thank you for helping my friends and family and myself. My skins is in the best shape
If my life. No Botox, no fillers. Just me and Truffoire

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you so much for your very nice words, Mary!

We are glad to have you as one of our loyal customers and we are happy you love our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user kathleenv167
3 reviews
6 helpful votes
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October 20th, 2022
Verified purchase

I ordered a special deal over Labor Day and it came promptly. There was an issue where one of the bottles were not filled and the product did not pump out. When I wrote customer service, this was taken care of and replaced immediately. I love their products and am a customer for life.

Reason I chose this business:

Got a good deal at a county fair where they had a stand. I bought the syringe and then branched out to other products.

Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for sharing your experience Kathleen!

We are glad you love our products and we are happy to have been able to help fixing the issue you had at first.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user svitlanas13
2 reviews
1 helpful vote
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February 12th, 2023
Verified purchase

I don't like to leave bad reviews, but in this case I'm really disappointed that I didn't choose Chanel or Dior or Armani or Lamer. I ordered products from this company for my boss, and of course, they mixed up the products and sent me the wrong one. My boss didn't get a birthday present and plus the company is generally in no hurry to fix the situation or at least somehow make amends. I sent an email to the company and the problem is still unresolved. I am very disappointed with the whole situation and I understand that this company is just scammers who earn huge money on people, while their products are not confirmed anywhere by laboratory tests or some kind of quality certificate. I won't be ordering anything else from this company again. For rich people, this may not be very important, but for me it is a big matter. If you value the company and try to please customers, then please resolve my issue with the delivery of the wrong products, which I lost a lot of money.

* Truffoire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user skynetopenn
1 review
3 helpful votes
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June 30th, 2020

One of my friends recommended me to give a shot to Truffoire regimen. I purchased their products and started getting positive results after a few days. Now I feel that the texture of my skin has really improved. Worthy product!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback!

We are glad you are happy with the results after using Truffoire's products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jenniferf2220
1 review
2 helpful votes
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November 28th, 2022
Verified purchase

I was skeptical at first given the price of the products, but received a great deal on a set and have been pleasantly surprised by the results. The Black Truffle Instant Repair Syringe combined with the eye serum is the best I've tried and truly does work. I use the cleansers and moisturizer daily and have seen great results.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Jennifer. It makes us happy to hear you love the products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user joannem883
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

I use their black truffle syringe for under my eyes and any bags or depressions instantly disappear... I have been using this product for years. I just started to use their cleanser and moisturizer and my skin is as smooth as silk. I have tried so many different products over the years (I am 80 years young) and these products are by far the very best. Their customer service is fantastic. I usually wait for their sales as the products are expensive.

Reason I chose this business:

Because the quality of the products are beyond anything I have ever used

Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback and very nice words, it means a lot to us!

We are glad you are enjoying our products so much and hope you will continue to do so for a long time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user lisap2837
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

I came across Truffoire while on vacation in Vegas I purchased the entire line. I was skeptical at first but after using it for over a year it is the best facial product I have used I love how my face feels and the look of my shin. When I apply my makeup now my face has a radiant glow. Hands down worth the money

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your nice words, Lisa. We are happy to have you as one of our loyal customers and hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user samanthao31
1 review
6 helpful votes
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June 10th, 2019

I bought this product for my grandson who was having problems with acne. It has made great progress for him. He had no trouble using the product. Made a difference for him. His face was all red on one side and down his neck. It is all cleared up now. Thanks Truffoire!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Hello, Samantha.

Thank you for taking the time to provide your feedback, it means a lot to us.

We are glad our products helped with your grandson's acne and we hope he is doing well after all this time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user stephanie.a
1 review
0 helpful votes
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October 17th, 2023

I bought the Instant Repair for eyes. I am already seeing amazing results. I can't seem to find the answer to a question though. I was told when I bought it to keep my receipt and when I ordered again, I would get the same price. I don't know how to do that as I can't get the item on the site to discount to the amount I paid before.

Thumbnail of user laurav201
1 review
2 helpful votes
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January 28th, 2020

This Volcanic Truffle Collection pack, which I used was very helpful for me in many ways. My skin became very beautiful and all the marks and spots which were left because of the acne started disappearing. Also, this cream helped me get rid of the oily texture which my skin had. This skin cream pack, removed the dark circles which were caused due to my busy work schedule. This was miraculous and very helpful for me to make me look more beautiful and more glamorous.

Tip for consumers:
If you have some problems with your skin, better to contact Customer Service

Products used:
Volcanic Truffle

Service
Value
Shipping
Returns
Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Laura!

We are glad you are happy with your experience and the results after using Truffoire's products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user frankh1107
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

She discovered Truffoire several years ago on a trip we took to Florida. Ever since she has been using their products and I always know that this is a sure bet fo me, her husband, to get her for her and she will love everything.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Frank. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user loiss352
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

I'm in my 70's and started using the Truffoire products about 2 years ago. I have a lot of sun damage to my face because of sun exposure. I do find some pleasant surprises. When used regularly, I see not elimination of wrinkles and age lines but a definite softening of those wrinkles and age line. It has made a difference.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Lois. We are glad you decided to give Truffoire a try two years ago and happy to have you as one of our loyal customers. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user pamelal1299
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

My favorite truffoire beauty item is the Vitamin C Serum. Along with my Jupiter infra-red therapy light my face has very minimal wrinkles as well as a bright youthful skin tone. People cannot believe I'm 62 years old. Thank you Trufforie!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Pamela!

We are happy you are enjoying our products and hope you will continue to do so for many years.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user maryc2157
2 reviews
2 helpful votes
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January 14th, 2024
Verified purchase

My first experience with this product was in New Orleans when I purchase the white truffle daily moisturizer, which I highly recommend and the under eye cream again fantastic. I cant lie I absolutely loved it and I'm dying to try this body butter that I just received in my VIP Club box.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

It's wonderful to hear about your positive experience. Thank you for being part of our VIP Club, and we're delighted to have you as a satisfied customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

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From the business

We develop the highest quality and most advanced anti-aging skin care products formulated with – truffles.

Business History

We established our brand in 2016 with a team of dedicated people and a clear message from the beginning: to help achieve timeless beauty with products of high quality. We chose truffles because we knew they had the power to deliver. This decision has helped and continues to give thousands of women the confidence to shine.

Our humble team had concrete goals and big dreams for Truffoire, and it started with a few products supercharged with an unbeatable core. That became part of the White and Black Truffle Collection you now know today.

We first perfected the Black Truffle Instant Repair Syringe; we crafted it with our exclusive formula, which eventually impressed people all over the globe. Because of its instant and long-lasting results in minimizing fine lines and wrinkles, orders started pouring for the Syringe. After that, the development of other anti-aging products came to us naturally. Ones that renew, hydrate, fight premature skin aging and protect your natural glow.

Company Representative

Thumbnail of user truffoires
Truffoire S.
Typically does not respond to reviews

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