• Truffoire

Truffoire

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Overview

Truffoire has a rating of 4.7 stars from 266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle, and eye serum. Truffoire ranks 4th among Skin Care sites.

  • Service
    11
  • Value
    12
  • Shipping
    8
  • Returns
    7
  • Quality
    28

This company does not typically respond to reviews

Positive reviews (last 12 months): 97.1%
Positive
68
Neutral
1
Negative
1
7
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How would you rate Truffoire?
Top Positive Review

“Ohh, You make me feel so young…🎵”

Tanya L.
9/14/24

I feel like I've gone back 10 years with just the first month. The white truffle eye serum and Day moisturizer are phenomenal when combined with the non surgical lifting serum. I just received a free body butter in the mail as a VIP member gift and I am in love. 🥰 I finally found my everything.

Top Critical Review

“Total rip off!”

Jo I.
10/5/24

We spent over $8,000 on their products, including the red and blue LED wand that's really just a flash light with red and blue LEDS. And they say it has a lifetime warranty. Ours broke in 3 days. Can't get anyone to answer a call. We actually asked for a return immediately but they demanded NO RETURNS. Even my BOA card couldn't reverse the charges due to their policy.

Reviews (266)

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customer service (14)
Thumbnail of user kellyo542
1 review
1 helpful vote
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July 18th, 2023
Verified purchase

I ordered theBlack Truffle Instant Repair Syringe and absolutely love it! It has taken years off my undereyes. The fine lines, wrinkles, and puffiness are completely gone! Definitely a must have!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Kelly. The Black Truffle Instant Repair Syringe is our best selling product and it makes us happy that you are loving it.Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user kathleenl1357
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

I was using the vitamin c for a few months and I noticed a large dark spot I had disappeared almost entirely. I also noticed my lines on my forehead were barely noticeable. This stuff works,

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Kathleen. We are happy you have noticed great results after using our products and hope you will continue to do so for many more years. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user montyp32
1 review
1 helpful vote
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July 17th, 2023
Verified purchase

Nice products make my skin feel more youthful and radiant. The packaging is beautiful and makes it seem so much special when using it. It feel like whip cream and goes on so smoothly!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Monty. We are glad you are enjoying the products so much. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user debj242
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Have been using for 3 months and people have commented how great my skin looks. Have not noticed much difference in the firmness of my skin but has made a slight difference in my crows feet

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Deb. We are glad you decided to give Truffoire a try and hope you will continue to enjoy our products and their results. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user sandrar1997
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

My complexion has improved greatly after using the serum and night and day face cream. And, the smell is very nice, and I receive nice compliments. It's definitely worth it.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Sandra!

It makes us happy that you have seen improvements after using our products. We are also glad you have been receiving nice compliments. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user sylwestram
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

I have several skin problems and this collection helps keep my skin even and takes away the irritation. Great for aging skin and keeping it youthful. The lines seem to go away!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for sharing your experience. We are glad to have been able to help. We hope you will continue to enjoy our products and their benefits for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jeanp801
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

I am amazed at what quality and goodness really feels like! I am glad to have been introduced to a rich face and neck treatment for a lifetime experience.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Jean! Your words are very kind and it means a lot to us. We are glad you are enjoying the products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user yvetteo45
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Immediately I was amazed and extremely pleased at my results of the black truffle instant eye cream. I was sold instantly and I am a tough customer and critic.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Yvette!

It makes us glad to hear how pleased you were with the results after using our Black Truffle Instant Repair Syringe.Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user robynw243
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

I'm a new user to Truffoire. I had never heard of it before, but I'm loving it now. I have rough feet and used the body butter on them and felt and saw a difference within two applications.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Robyn. We are glad you decided to give Truffoire a try and it makes us happy to hear you are enjoying the products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user debbied837
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

I received a sample of these products years ago and have not been without them since. My favorite product is the BLACK TRUFFLE
DEEP RENEWAL Vitamin C. I love the smell and how good it makes my skin feel. So good in fact, that when I was going through chemo and not wearing any makeup, my son thought I was and commented on how good my skin looked. That was all thanks to Truffoire!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Debbie. And thank you for being a loyal customer We are glad you love our products and hope you will continue to enjoy them for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user triciaw154
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I was on vacation and stopped into the store- they did a treatment on me and I saw results immediately. I was so thrilled I purchased some products then purchased the Jupiter too!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Tricia! We are glad you enjoyed the treatment and the results. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jacqued19
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Somehow I deleted the email I got with my tracking information (if I even got one). I sent multiple requests for the info with no response then my package showed up.

Reason I chose this business:

I like the product.

* Truffoire attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Hello.

Thank you very much for your feedback, it helps us a lot to continue improving.

I am really sorry your request was not replied on time, I would like to check your case and help make it up to you for this inconvenience by offering a complimentary product, completely free of charge, delivered to your home address.

Please contact me at support@truffoire.com and I will be more than glad to arrange the delivery details.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user donnap1810
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

The renewal serum feels really soft on the face and it smells great too. I use a very small amount for coverage. A very little amount goes a long way.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Donna. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user lisam5161
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

I started using Truffoire a little over 4 years ago, and LOVE the products. The Vitamin C Deep Renewal and Perigold moisturizer are 2 of my favorites. Try them! You won't be sorry.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Lisa. We are glad to have you as one of our loyal customers and we hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user shereeb45
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

Very nice people, easy ordering and prompt shipping. Instructions on use are lacking. Still not sure if I see any difference but willing to try a second time.

Reason I chose this business:

I tried it in Waikiki and liked it.

Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback. We are glad you like the products.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user robina466
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

My daughter and I were vacationing in Aruba three years ago. We went shopping, and one of the stores gave us a sample of the daytime moisturizer. I have been hooked ever since! The best ever.!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Robin!

We are glad you have enjoyed using our White Truffle Day Moisturizer and hope you will continue to do so for many years.Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user svetlanaf7
1 review
1 helpful vote
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November 25th, 2022
Verified purchase

A few months before my vacation to Singapore in November 2019, I started noticing slight signs of aging despite using skin care products of famous brands on a regular basis.
This unpleasant discovery raised my concern. However, I did not start looking for a quick solution at that time.

Luckily for me, a sales agent approached me at a shopping mall in Singapore. Though the price of the Truffoire products was high for what I was ready to spend, I decided to give it a try. The sales manager demonstrated some products right at the mall.

I was impressed with the results. At that time, I had small wrinkles developing on both sides of my jawline. Also, the skin condition under my eyes could be improved. So, I purchased a few Truffoire products at the mall.

After I returned home, I joined the Truffoire VIP club so I could buy Truffoire products at more affordable prices.

I can't tell when the wrinkles on my jawline disappeared COMPLETELY, but it was a bit shocking and a very pleasant discovery for me.

Initially, I was a bit skeptical about the fact that wrinkles can disappear just by using skin care products.

The results of using Truffoire products are that skin on my face, neck, and décolleté area looks much younger again and even better than it was 3 years ago. My skin shines and is surprisingly tight.

The most important fact is that I don't feel hopeless in fighting the aging process with the support of Truffoire products, and I have internal satisfaction when I look at myself in a mirror.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you, Svetlana, for sharing your journey with Truffoire and the great experience it has been for you using our products. We are glad our products have helped you so much and hope you will continue to enjoy them for a long time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user leslies1128
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

I HAVE BEEN USING THE NIGHT CREAM (WHITE) AND THE SYRINGE FOR THE EYE CONTOUR AND IT HAS BEEN A TREMENDOUS EXPERIENCE OF SOFTNESS, BRIGHTNESS AND FIRMNESS, MY WRINKLES HAVE MAGICALLY DECREASED. I REALLY LOOK YOUNGER AND PRETTER.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Leslie. We are glad you have been enjoying our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user kimb1014
1 review
2 helpful votes
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July 4th, 2020

Truffoire offers high quality products that make a difference! My skin is so much healthier. The eye serum and the vitamin c wash and serum are my favorites so far.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Kim! We appreciate a lot your nice words, they mean a lot to us.

It makes us glad you like Truffoire's products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user cassiek44
2 reviews
1 helpful vote
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November 27th, 2022
Verified purchase

I absolutely love Truffoire products! My favorites are the Vitamin C Cleanser and Facial Peeling Cleanser! Customer service is always kind and helpful tii!

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your nice words, Cassie! We are glad you are enjoying the products and hope you continue to do so for a long time.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jordanc315
1 review
1 helpful vote
  • Send Message
October 13th, 2021

I personally love the beauty products with Vitamin C content and Truffoire's Black Truffle Deep Renewal Vitamin C has become my favorite one. I love the suppleness and liveliness of my skin since I have started using this.

Service
Value
Shipping
Returns
Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Jordan!

We are glad you are happy with the results after using Truffoire's Black Truffle Deep Renewal Vitamin C. Please do not hesitate to let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user jamieh1038
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

I am worried about my skin and after finding these items I am less worried. After losing 100lbs there is loose skin but now not so much and I am more confident in my skin.

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Jamie. We are glad you are enjoying our products. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user elenaisabelh
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

I live in Argentina, but I can't buy this product there.
Only I can buy when I travel to USA.
This experience was perfect, because when I arrived, the package was at the decks of the hotel.

Reason I chose this business:

Because is very good for my skin!
I like more assistance about other kind of products.
Thanks Julie ( customer client) for your assistance.
And recommendations speak with the hotel desk

Quality
Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for sharing your experience. We are glad you are enjoying the products.

Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

Thumbnail of user lailac25
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

I absolutely love Truffoire! They sent me my vip box and I love everything I got! The water bottle was a big surprise so thank you

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

We're delighted to hear that you absolutely love Truffoire. If you ever have more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Thank you for being part of our community, and we're grateful to have you as a happy customer!

Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com

Thumbnail of user ethels92
1 review
1 helpful vote
  • Send Message
July 7th, 2023
Verified purchase

When I first bought this product, I was skeptical but once I started using it my skin became vibrant and it made my skin tighter and it made me feel younger

Thumbnail of user truffoires
Truffoire S. – Truffoire Rep

Thank you for your feedback, Ethel. It makes us happy that you are enjoying the results after using Truffoire. Let us know if there is anything we can do for you.

Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com

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From the business

We develop the highest quality and most advanced anti-aging skin care products formulated with – truffles.

Business History

We established our brand in 2016 with a team of dedicated people and a clear message from the beginning: to help achieve timeless beauty with products of high quality. We chose truffles because we knew they had the power to deliver. This decision has helped and continues to give thousands of women the confidence to shine.

Our humble team had concrete goals and big dreams for Truffoire, and it started with a few products supercharged with an unbeatable core. That became part of the White and Black Truffle Collection you now know today.

We first perfected the Black Truffle Instant Repair Syringe; we crafted it with our exclusive formula, which eventually impressed people all over the globe. Because of its instant and long-lasting results in minimizing fine lines and wrinkles, orders started pouring for the Syringe. After that, the development of other anti-aging products came to us naturally. Ones that renew, hydrate, fight premature skin aging and protect your natural glow.

Company Representative

Thumbnail of user truffoires
Truffoire S.
Typically does not respond to reviews

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