TSI Shipping

So far, the ease of the website is great. Once I hear back from the company via email or phone call, I will update the rate accordingly.

Regards,
Gareth M. Klotz
Tampa Florida

I needed to return a large pkg and other carriers I contacted were making it very difficult. I have included transit system in my addresses with a gold star. Edward was very helpful.

My furniture arrived safely, in good condition. I was informed of when it was coming. All conversations were polite and courteous. I was well satisfied.

Excellent all the way! Just wanted a larger discount for shipping items to the Haitian Relief Project. For future shipments, I'd this to be considered!

I was hesitant to ship with such a do it your self kind of company. I had already had a very bad experience with a major "white glove" moving company who both destroyed and lost several expensive items. I figured it couldn't be worse than that moving ordeal. Moving with TS saved a Huge amount of money. But the very best part is that everything arrived in perfect condition. I labeled my boxes with my name, address, phone number, contents, weight, and box number. When everything arrived, I simply checked it off my list, brought some things in the house, and put some aside for temporary storage. I would recommend this company to anyone. I moved out of an apartment with an elevator, so I needed a dolly to get the stuff downstairs. I needed to custom make some boxes, but I could have ordered them on line. Really great experience. My salesperson was very helpful with tips and sources. I can't say good enough things about this move and this company. FYI, I'm a 75 year old woman. And, yes, I hired someone to use the dolly and help load...but hey, this was cake.

TSI did a great job with our baby grand piano. The job with sub contracted to a piano moving company from Missouri who really knew what to do. We were very pleased.

Could not have asked for an easier experience. The boxes were dropped at my door and picked up the same and dropped at my desired location a week later. Would highly recommend!

Everyone I spoke with was extremely helpful and informative.
The delivery time frame was accurate.
My very cherished piece of furniture was handled with care and wonderfully protected.

I was not pleased. Several problems. I told them the dimensions of the china cupboard, that it was heavy. The 2 men who came for pickup were both small, and seemed to struggle with navigating such a tall and heavy piece of furniture, they were surprised it didn't come apart into top and bottom pieces, which I had mentioned prior that it didn't. So I'm not sure they handled it carefully enough.

There was a small crack in one of the front window glass panes, not more than 4-6 in. Long. They called me when the china cupboard arrived at the first warehouse just to be sure I was aware there was a crack in it, which I was, and the pick-up crew had taken photos of it. Then quite a few days later, maybe more than a week, I was called to say the whole pane had shattered. Not a big deal, it can be replaced, I hadn't taken insurance out on it, and they said they would send me a minimal compensation, which was fine. But I can't imagine how it would have shattered, making me think it wasn't handled properly.

It took weeks longer than anticipated to get it delivered, once it was picked up. No reason given for the delay.

Upon delivery 2 door handles had broken off and there was a crack in the wood at the back of the cupboard, which further makes me think it wasn't handled carefully enough. This china cupboard was moved from So. California to Salem Oregon previously without a problem, so not sure why a shorter trip between Salem Oregon and Port Angeles had so many problems.

I did ask for a shipping quote for Indy go kart but response for the price was not only to high but took too long to get. Booked with another Shipping Company for $300

The service was excellent, exactly what I needed, a quick pickup and delivery across the country. The price was fair and, overall, saved me a lot of hassle. I plan to use TSI again.

This website was fast, easy to use and took care of my need to have item won on eBay listed as pick-up only. Arrange for pick-up and shipped to my home.

Good communication and honest quote. The items were delivered and unpacked with no hassle or damage. Overall, a trustworthy and seamless process. Good company.

The good: Furniture was picked up and delivered within the promised time frames. Movers on each end were professional, careful, and thorough.

The bad: The furniture was scheduled for pickup on the very last day of the range, with no notice in between about where the estimated times might be. Then the pickup movers arrived one day early, which we were able to manage. After pickup, there was no regular update about the status of the delivery. The account manager just said we'd get a call 24-48 hours before it arrived. The furniture arrived in the city on the last day of the promised range, but local delivery could not get it here until the following week.

We had no problem with any of the actual times, but were anxious that we went for weeks without any updates or hearing from anyone. When I called the account manager he was a bit condescending "As you SIGNED in your AGREEMENT you will be NOTIFIED of any activity 24-48 hours BEFORE the event." This was true. But the very long wait time between events was worrisome. Had we been pinged maybe once a week in that time with any update "Your shipment is still waiting for pickup" or "Your shipment is at X warehouse pending delivery" it would have put us at ease and the long wait and late delivery would not have been any problem.

Arranging for shipment was easy as could be. Pick-up was swift and professional and the shipment arrived -
halfway across the country - more quickly than I'd expected and in excellent condition.

My overall experience was great. I needed an antique shipped and the ordering process was very smooth-quote was reasonable and customer service was helpful every step of the way. Thanks!

I found the support services by Steve to be very helpful. He recommended an online company to contact for boxes to be sent to my home. He also was helpful in getting me the best price for my move.

Overall, I was satisfied with my experience. The price was a little steep for third party movers. Delivery was 3 hours early, and I suppose I was lucky I was here to accept shipment.

Steve Sergeant has been wonderful to work with and clearly explained the entire process. I was impressed with how organized and efficient the experience has been so far.

TSI did a great job picking up an Armoire in Kansas and bringing it to California.
I received excellent customer service from Carol, and had a very smooth delivery process.

Dealing with Steve was an absolute pleasure. He made everything easy and explain everything in full detail. I was so glad that I found your company and he was the person that work with me

When my father-in-law passed away, I travelled across the country to vacate his apartment. I was able to dispose of most of his furniture fairly quickly, but with limited time available, I began having difficulty finding a way to ship an antique high-boy dresser that had been in the family. A friend in the antique business recommended either Bekins or Bisson, but Bekins was totally unresponsive to numerous e-mails, and their toll-free number for the area was disconnected. Bisson did respond, but their sales representative never returned any of my numerous phone calls and voice mail messages. In desperation, I found TSI on the internet, and sent them a message through their website. Even thought this was a Sunday, I soon received a response from an actual person, and by Monday had shipment arranged. The only question was the timing - since I had to return home across the country before the end of the month, I wouldn't be here to open the room to the shippers, which made things logistically very complicated. Fortunately, Thomas Abbott, with whom I was dealing, made arrangements to have it picked up by Thursday of the week before I was to depart, which really put my mind at ease.
Not only will I in the future call TSI first in such situations, I would highly recommend that anyone who is faced with interstate shipping of furniture think of them. They did a very good job for us.

First time using this company, I am very impressed. Very professional and extremely fast shipping. I will always use this company for my shipping needs. Thank You!

Good communication up front and always available to check status of pick up and delivery dates.
Pick up and delivery was professional. TSI made moving a few pieces of furniture from PA to FL easy.