TSI Shipping has a rating of 4.6 stars from 1,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems, and perfect condition. TSI Shipping ranks 3rd among Shipping sites.
We hired TSI to move a family heirloom desk from Florida to Pennsylvania. That was a very smart choice. TSI was Great in every way: phone calls, emails, calling to let us know the exact pick up date and delivery dates a day or so in advance. Most importantly though, they demonstrated much care and respect in packaging and padding the desk to protect it during transport. The delivery guys were nice and very efficient in getting the desk inside, placing it where I directed and carefully unpackaged it. I am so impressed. Thank you so much TSI and Kaylynn!
I am not confident TSI is a real company, I think they may be a fraudulent operation. They took a $2000 deposit from me, promising delivery within the month. 6 weeks later, and after being promised two separate pickup times (and waiting outside for hours each time), they are dodging calls and emails, and still not picking up the shipment. They are either an unprofessional, unreliable, mismanaged shipping company, or a very well managed organization of thieves. In either case, take your business elsewhere.
Have never been disappointed with your service or cutomer experience!
I AM STILL WAITING ON MY 50.00 AMAZON GIFT CERTIFICATE FOR ORDERING BEFORE MAY, 31ST OVERALL SERVICE WAS GREAT.
TCI did a excellent job of delivering our furniture. Very careful with glass sections.
Information is easy to find and prepopulated weights are helpful for quote purposes.
Have used TSI several times in the past and have always received excellent service.
My parcel was picked up at 4:08 p.m. March 8th, Tuesday. I was given a window from 2pm to 6pm. That was a long time to have people to stand-by. I called TSI and asked them to contact the carrier to see if they could narrow the time down for me. TSI phoned Conway Trucking (XPO Logistic) and the Conway did exactly that. Matter of fact, the drive called me himself to work out the time with me. The driver was so courteous in helping to load the parcel onto the truck along with my friend, a young man in his 20s. I (64 yrs old) didn't need to left a finger nor did the young man's mom (48 yrs old) who came to help me also. I was not expecting the parcel to arrive to Milwaukee, WI until next week. However, the parcel arrived Wednesday morning. WOW! Really quick delivery. Well, when they made the delivery to the resident, my daughter was not home because the tracking information stated that delivery would be made on Thursday, March 10th. I phoned Conway and told them they were supposed to phone before making the delivery; they apologized and told me to tell my daughter to call and set-up a new delivery day. She phoned them and made arrangement for Monday, March 14th. Well, later on Conway called my daughter back and told her the driver could return and make the delivery Thursday, March 10th. Again, WOW! They made the delivery as promised and even helped to move the parcel in. WOW! My daughter and I were really impressed with Conway. I had 3 boxes delivered, 1 King size mattress and 2 twin boxed spring foundations. All 3 parcels arrived at its' destination intact, and together, at the same time (not days apart). The boxes were not damaged in any way. Nor were the wooden box springs damaged. WOW! WOW! AND WOW AGAIN! Quick service, professional service and merchandise was treated with loving care. Thanks Conway! Thanks Steve Sargent at TSI. I would definitely use them again and would highly recommend them.
Pastelle of Southaven, MS
I am still waiting for someone from TSI to arrange for the damage done, in transit, to be repaired.
Cheers of thanks to TSI for the safe transport of a family treasure from east to west coast!
Spoke to Tim, Renee and Shakira, and everyone was very friendly and helpful.
So far everything good, but All I have done is ask for a Quote
I have always gotten quick and courteous service from TSI.
Mispelled my name and my email address! Did not return my two voicemail.
Jean Nguyen-Cole
When shipping from Aliso Viejo, CA to Delray Beach, FL, my package was delayed in Pompano Beach for nearly a week, three times in a row.
Great packing. Furniture arrivedin good shape. Noce folks with timely delivery and updates.
So far so good no quite yet we wait to see
K.lee
So far so good, waiting for the quote. Thanks
Great Service; Easy Access; Wonderful Customer Service; Competitive Rates!
Very accommodating and very friendly! Thank you!